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Joined: Nov 2003
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I had noise on my line and it turned out to be a damaged cable to my house. BT Fixed for free smile


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Just a Heads up that O2 have now re-done there packages,
so its more expensive for Unlimited now.

Think twice before you change providers if you were on there old packages.

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MattLFC Offline OP
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Just recieved an email today, informing me the price of the broadband is increasing by roughly £2.00 per month from March 31st (I say roughly as it already increased when the VAT went up, so its a little bit less than £2.00 per month).

They blame it on excessive internet usage, which being involved within the IP transit industry for many years, I can understand in all honesty, still a pretty good price, for an all-round good internet package with 24/7 British customer support.

But nevertheless, something to be aware of!

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Noticed a bit of slow down recently frown


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I thought it was just me, also mine drops connection twice a day (annoying when on the xbox )

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MattLFC Offline OP
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Strange, no such problems on my connection?? Why don't you ring them up, o2 customer service, as said by Monica in the Three shop the other day "is the best in the business" lol.

laugh

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Originally Posted by MattLFC
as said by Monica in the Three shop the other day "is the best in the business"


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O2 have done some upgrades to there webmail service.
As a consequence the e-mail to text service is not working correctly.

Its now being looked at by level2 support now.

My last e-mail to text was on the 18th March.

You may not be effected by this, but there are some issues
about the upgrade that are being looked at.

Please bare with me as i do depend upon the e-mail to text
service to get to your Notified post that bit quicker.

I even received a call from 02 saying that we have not forgot about you we are moving this to level 2 support.
Nice one O2 for keeping me in the loop.

Mark

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O2 is best, Orange worst in broadband speeds, finds Ofcom study.

http://telecoms.cbronline.com/news/...roadband-speeds-finds-ofcom-study-270511

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Just left o2 for sky, o2 was great, much better than sky, but they don't offer a tv service.


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MattLFC Offline OP
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Did you leave for Anytime+ mate?

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Originally Posted by MattLFC
Did you leave for Anytime+ mate?


I have that.

Been with Sky for as long as I can remember, from the original to the Sky+, and now with Sky+ HD which we're looking to go 3D on as soon as I get round to buying a TV.

With the unlimited broadband and the free calls etc, it's pretty good.

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The reason I left Sky BB and phone was the BB service became a bit lame, they were uncompetitive with o2 broadband (Be*) in virtually every respect. As for the phone service, well I was a trialist on Sky Landline all them years ago, but I only really use the landline for DSL and 08 numbers. Madasafish were not only cheaper in line-rental, but significantly cheaper for 08 numbers.

The other issue I had, was Sky used to tie you in to having the TV service to get the phone and/or broadband service (iirc, this has now changed), and I wasnt happy with that attitude.

So when my Sky BB contract was up, I ditched them for phone and BB.

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MattLFC Offline OP
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I think I should update this thread... for me, o2 broadband is still phenomenal, ultra-fast speeds, fantastic value for money, and extremely reliable (cannot recall any time during the past 2 years when I have suffered an outage).

However, I have a plea to existing customers...

DO NOT UPGRADE/DOWNGRADE YOU TARIFF. OR ACCEPT A DISCOUNT FROM THEM ON YOUR SERVICE.

and a plea to those looking for broadband...

DO NOT TOUCH O2 BROADBAND WITH A BARGEPOLE.

Basically, the new tariffs and service are utter shite, and I do mean that. It is not even a shadow of what it was once was. Existing customers will remain unaffected by the changes, but those who upgrade/downgrade and new customers, will be on the new service.

Without wanting to go too technical, they are restricting just about everything you can do online.

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I can agree with this completely

The packs they are selling at the moment are utter crap. The deals have changed so much since I first signed up to the service.

So glad I haven't upgraded/downgraded my package in the last 3 years of service.

Although, whilst being a customer with them, I still have NO complaints about the speed or reliability of my current connection.

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