Forums Forums Wirral Information Law And Your Rights second hand cars!

He told us to take it to our own mechanic an he would pay all the costs but then rang us up saturday morning askin if we could pay £120 even tho its under warranty so we said no an he said put it back in with the garage who was suppose to have fixed the problem first time .. if it doesnt get fixed this time we told him we will be wanting our money back its been two weeks now i havent had a car.

The reason he's asking you to take it to a garage he uses is because he will be getting a reasonable discount on the work due to using them all the time.
He will probably end up refunding you if it cannot be repaired this time & putting it into an auction to get shut of it.

I worked for Trading Standards a while ago and I know their practices for when a case is brought to them are arbitrary depending on loads of factors when you bought the car. The only way to find out is to contact them with every detail you can remember since buying the car.
If something went wrong with the car within a certain time period after buying, the garage/dealer should repair the faults with the car.
Getting advice on a forum doesn't really cover the scope on warranty's, the TS bible covering the motor trade is quite detailed, and the only way you can sort it out is by contacting them.

after getting my car back the first time it was still not fixed the dealer then told me to take it to an independent garage which i did, the place where i took it told the dealer it could be a number of things but the dealer told him just to fix one thing. after getting the car back last week it is still cutting out and consumers direct quotes 'If you initially choose to allow the dealer to repair the fault within a reasonable period after the sale, you are still entitled to a refund if the repair turns out to be unsatisfactory.' ive just took the car back to were i brought it from and stated this to him saying i was unhappy and im entitled to my money back and hes just point blank said no. what can i do now? the dealer has told me he is getting advice himself but if that states im entitled to a refund what they just tell him the same?

get back in touch with trading standards they will tell you what to do next

i have done gotta take it further now looks like we'll be going to the small claims court in liverpool

You can probably make the claim online to save you the hassle. If he disputes it then it may be transferred to the local court for a hearing. Chances are that he may bottle out as soon as he gets the initial paperwork.

CLICKY MCOL