Welcome to WikiWirral, sharing is what we do best.
Forum Stats
12329 Members
65 Forums
73257 Topics
989216 Posts
64 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
66 registered (alan128, 12 invisible), 1354 Guests and 328 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Finsbury Park mosque. 1229
Bexit Offer for EU Citizens 323
Washing machine 255
Range Rover P38A Air Suspension Help Needed 195
Loving Home Wanted For 3 Cats. 146
Loving Home Wanted For 3 Cats. 144
Benefit Cap is Unlawful 120
Deja Vu, Lightning Strikes Thrice, Groundhog Day 112
Ant and Dec 105
VW t4 fixed side window replacement 101
New General Forums
Deja Vu, Lightning Strikes Thrice, Groundhog Day
by fish5133
22nd Jun 2017 7:38pm
Ant and Dec
by cools
18th Jun 2017 2:11pm
Another Scam
by Excoriator
18th Jun 2017 10:00am
Happy birthday Ste
by Dilly
12th Jun 2017 7:54am
New Wirral History
Round the Wirral with a movie camera[1934]
by snowhite
16th Jun 2017 2:03pm
Bascule Bridge
by Sufee
6th Jun 2017 9:09pm
Pathe news short - merseytunnel 1934
by oldpm01
5th Jun 2017 1:57pm
1878 Post Office Directory of Cheshire query
by derekdwc
1st Jun 2017 10:41pm
Bakery at 275 Poulton Road 1925 onwards
by JAFitz
30th May 2017 8:59pm
Forum Tips
Photo Gallery Forums
wirral from Liverpool big wheel
New Brighton Big Wheel
Topic Replies
Finsbury Park mosque.
by Beethoven
18 minutes 6 seconds ago
Bexit Offer for EU Citizens
by granny
Yesterday at 11:27 PM
Loving Home Wanted For 3 Cats.
by lincle
Yesterday at 12:03 PM
60 KG Weights set & exercise bars FOR SALE 40 !!
by GaryFromWirral
Yesterday at 10:25 AM
What song are you listening to?
by snowhite
23rd Jun 2017 11:37pm
Where In The Wirral Is It??
by Mark
23rd Jun 2017 1:25pm
VW t4 fixed side window replacement
by lansyp
23rd Jun 2017 10:22am
Unilever's Power Stations
by Jimbo620
23rd Jun 2017 8:18am
Benefit Cap is Unlawful
by RUDEBOX
22nd Jun 2017 7:37pm
June
M Tu W Th F Sa Su
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30
Recent Posts : What's On ?
Shotwick - Old And New (Hall and Solar Farm)
by diggingdeeper
18th Jun 2017 11:41am
Sefton Park
by diggingdeeper
17th Jun 2017 7:28pm
Topic Options
Rate This Topic
#373737 - 14th Dec 2009 9:24pm BT & Moving House
Victor_Meldrew Offline
Old Hand

Registered: 1st Nov 2009
Posts: 373
Loc: Birkenhead
We are with BT at the moment but moving into a brand new house on Wednesday, in the new house there is lines already fitted so will we have to pay to have BT moved to there from our old house?
_________________________
"You Can Either Agree With Me Or Be Wrong"

Top
Google Ads
#373740 - 14th Dec 2009 9:28pm Re: BT & Moving House [Re: Victor_Meldrew]
RUDEBOX Offline

Wiki Master

Registered: 29th Aug 2008
Posts: 19144
Loc: Here.
Ring 'em, dude.
_________________________
Mia Mabel


Top
#373742 - 14th Dec 2009 9:31pm Re: BT & Moving House [Re: RUDEBOX]
Victor_Meldrew Offline
Old Hand

Registered: 1st Nov 2009
Posts: 373
Loc: Birkenhead
Originally Posted By: RUDEBOX
Ring 'em, dude.


I will but thourt someone on here would know, wiki wirral knows everything lol
_________________________
"You Can Either Agree With Me Or Be Wrong"

Top
#373744 - 14th Dec 2009 9:33pm Re: BT & Moving House [Re: Victor_Meldrew]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
regardless of whethere there is a physical line present or not, if the new-line connection requires an engineer visit, BT will charge you 115+vat for it. They should advise you of any charge beforehand. If tjis is the case, just go with Madasafish (cheaper line-rental and calls as well), they will install the line for 49.99 if an engineer visit is required - www.madasafish.com/talk/new-line-installation.shtml - sorry for the lack of grammar, im posting on my mobile, hope that helps.

Top
#373747 - 14th Dec 2009 9:39pm Re: BT & Moving House [Re: MattLFC]
Victor_Meldrew Offline
Old Hand

Registered: 1st Nov 2009
Posts: 373
Loc: Birkenhead
Originally Posted By: MattLFC
regardless of whethere there is a physical line present or not, if the new-line connection requires an engineer visit, BT will charge you 115+vat for it. They should advise you of any charge beforehand. If tjis is the case, just go with Madasafish (cheaper line-rental and calls as well), they will install the line for 49.99 if an engineer visit is required - www.madasafish.com/talk/new-line-installation.shtml - sorry for the lack of grammar, im posting on my mobile, hope that helps.


Thanks very much mate, will i be able to use 02 broadband with that too?
_________________________
"You Can Either Agree With Me Or Be Wrong"

Top
#373758 - 14th Dec 2009 9:54pm Re: BT & Moving House [Re: Victor_Meldrew]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Yes, it's no problem (to clarify I have been using madasafish with o2 bb for neaarly a years now). Madasafish are actually owned by Brightview Internet Services (who also own Plusnet), who are in turn a subsidury of the BT Group lol. They are in direct competition with BT Retail however, and ive never had any problems with them had murder with BT. Only use my line for bb and 08 call's so the line-rental saving and the cheap as hell 08 calls is great. Only had to phone them once, they were okay, but use online support tickets when i want assistance and its quite a fast system. They don't advertise it but you get a free .co.uk domain name and webspace as well lol.

Top
#373986 - 15th Dec 2009 7:49pm Re: BT & Moving House [Re: MattLFC]
Softy_Southerner Offline

Forum Guardian

Registered: 2nd May 2008
Posts: 4092
Loc: Back in Devon
I'm not sure that BT will hand over the line to another supplier. I had to pay the 112 when I moved in here. Although the line was already installed they do that when the houses are being built but claim it back from the first resident.

Top
#374086 - 16th Dec 2009 4:29am Re: BT & Moving House [Re: Softy_Southerner]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
BT don't have a choice im afraid, its competition laws. If the line is present, but not connected, then its not under anyones control as such.

Don't confuse BT Wholesale, who own the lines and network infastructure and Openreach, who maintain and connect the lines, with BT Retail (ie. the company you always see advertising their broadband and telephony services etc) - though they are all part of the BT Group, they are seperate entities and BT Retail are simply a provider just like Madasafish or Tiscali etc...

Unless BT Retail have the line in use, and a contracted end-customer, BT have no way of preventing you from going with whoever you want. If you get the line connected with Madasafish instead of BT Retail, it is still an Openreach engineer who does the reconnection for you, and they still lease the line off BT Wholesale to sell on to you, it's simply that they charge 49 for the engineer visit (if required) rather than the 115+vat that BT Retail charge for the same service.

smile

Top
#376996 - 31st Dec 2009 5:07pm Re: BT & Moving House [Re: MattLFC]
Victor_Meldrew Offline
Old Hand

Registered: 1st Nov 2009
Posts: 373
Loc: Birkenhead
Just to let you know i found away around it, if you get an 18 month contract with them then they connect and install for free.
_________________________
"You Can Either Agree With Me Or Be Wrong"

Top
#377012 - 31st Dec 2009 6:30pm Re: BT & Moving House [Re: Victor_Meldrew]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Ouch... wishing you the best of luck with them. One tip "check your bill each month carefully to ensure they are not adding things that you did not ask for".

smile

Top

Moderator:  Mod 
Random Wirral Images

Click to View Topic.
Newest Topics
Bexit Offer for EU Citizens
by granny
23rd Jun 2017 9:38am
Benefit Cap is Unlawful
by RUDEBOX
22nd Jun 2017 7:37pm
VW t4 fixed side window replacement
by Mike72
22nd Jun 2017 8:00am
Range Rover P38A Air Suspension Help Needed
by Martin1943
20th Jun 2017 8:06pm
Loving Home Wanted For 3 Cats.
by DavidC
20th Jun 2017 8:32am
For Sale & Free
Washing machine
by GingerTom
20th Jun 2017 9:05pm
22" full 1080p hd and freeview tv
by monsterz4
20th Jun 2017 8:50pm
Apple TV box the 1gen
by monsterz4
20th Jun 2017 8:48pm
42 lf smart tv
by stumpyduck
20th Jun 2017 8:15pm
Wanted roof box
by monsterz4
19th Jun 2017 10:32am
Featured Member
Registered: 13th May 2012
Posts: 1349
Newest Members
DaveAitch, Fairz87, mikerobbo84, Robbo1960, Gwhiz03
12329 Registered Users
Today's Birthdays
woofie (55)
New Wirral Info
Shotwick - Old And New (Hall and Solar Farm)
by diggingdeeper
15th Jun 2017 10:19pm
Sefton Park
by diggingdeeper
15th Jun 2017 10:02pm
Property Law
by lau2908
14th Jun 2017 8:04pm
van driver needed
by futurepast
14th Jun 2017 7:34pm
Sailing volunteers
by dogsbrain
14th Jun 2017 4:31pm
News : New Topics
Bexit Offer for EU Citizens
by granny
23rd Jun 2017 9:38am
Benefit Cap is Unlawful
by RUDEBOX
22nd Jun 2017 7:37pm
Finsbury Park mosque.
by Beethoven
19th Jun 2017 11:42am
Grenfell Tower - Notting Hill
by diggingdeeper
14th Jun 2017 5:13am
Manchester airport
by Dilly
9th Jun 2017 6:01pm
New Enthusiast Forums
VW t4 fixed side window replacement
by Mike72
22nd Jun 2017 8:00am
Range Rover P38A Air Suspension Help Needed
by Martin1943
20th Jun 2017 8:06pm
Loving Home Wanted For 3 Cats.
by DavidC
20th Jun 2017 8:32am
Loving Home Wanted For 3 Cats.
by DavidC
18th Jun 2017 6:02pm
Code reader
by madrob
16th Jun 2017 9:09am
(Views 24hrs)Trending Newest Topics
Wirral Sunrise Sunset
Sunrise Sun 4:44am
Sunset Sun 9:45pm
Local Time Sun 11:21am
WikiWirral Can . . . .