Our Success is in our members who value our strength as a valued community.
Forum Statistics
Forums65
Topics76,491
Posts1,034,098
Members14,881
Most Online80,173
Apr 25th, 2025
Who's Online Now
6 members (2 invisible), 28,092 guests, and 783 robots.
Key: Admin, Global Mod, Mod
Top Posters
sunnyside 45,164
MattLFC 22,315
Mark 21,269
granny 17,811
_Ste_ 16,347
Newest Members
HelenDobby, CloverBee, Growla22, MikeM_UK, terry107
14,881 Registered Users
New General Forums
Subscriptions to posts?
by nickaxe - 5th Jul 2025 12:33pm
Moan about the Weather Page
by RUDEBOX - 1st Jul 2009 1:31pm
New Wirral History
Removed Mother from Grave
by bert1 - 29th Jun 2025 6:44am
Park Primary School Circa Mid to Late 1960s
by _natabb96 - 26th Jun 2025 9:33pm
Birkenhead Scandal, 1916.
by bert1 - 14th Jun 2025 8:17am
Birkenhead Union Workhouse
by bert1 - 28th May 2025 1:50pm
Top Posters(30 Days)
bert1 15
joney 2
bri445 2
Topic Replies
boxing club well lane
by bert1 - 12th Jul 2025 4:45am
Chat : Wirral Pubs Past & Present
by diggingdeeper - 10th Jul 2025 12:57am
132 Central Hotel
by joney - 8th Jul 2025 9:02am
White House, Childer Thornton
by bert1 - 8th Jul 2025 7:38am
Removed Mother from Grave
by bert1 - 4th Jul 2025 10:30am
Family Alldis
by bert1 - 2nd Jul 2025 6:54pm
Burton Marsh WW2 060 OTU Practise Bombing Targets
by nickaxe - 2nd Jul 2025 2:09pm
Lucy Letby
by diggingdeeper - 1st Jul 2025 1:46pm
July
M T W T F S S
1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31
Top Likes Received (30 Days)
bert1 2
Philip 1
Top Likes Received
bert1 29
casper 4
Mark 4
Previous Thread
Next Thread
Print Thread
#280831 6th Jan 2009 9:30am
Joined: Nov 2003
Posts: 12,002
StuyMac Offline OP
Wiki Master
OP Offline
Wiki Master
Joined: Nov 2003
Posts: 12,002
Decided to change my phone supplier yesterday to Sky, along with getting Sky TV and broadband in a package that would cost about the same as BT where charging me for the pohne and Broadband.

Sorted the Sky package out online and called BT for my MAC code.

BT Then told me I had another 6 months left on my 18 month contract!!!

What happened was last December I upgraded my BB to an unlimited download limit, and as an existing customer upgrading I should have been signed up to the min 12 month contract.

However, BT, without my request signed me up for BT Vision and sent me a load of hardware and took money from my account!!!

After many calls I finally got a refund, and sent the hardware back, but it appears they signed me up on a new customer, 18 month contract and didnt correct that to 12 months when I got my refund and sent the boxes back somad

...gotta call BT and give them some shit today now Ive sussed out where they have gone wrong...


What If There Were No Hypothetical Questions?
Google Ads
Joined: Nov 2003
Posts: 12,002
StuyMac Offline OP
Wiki Master
OP Offline
Wiki Master
Joined: Nov 2003
Posts: 12,002
Utterly fooking useless!!! somad

...so I left them some feedback...

Utterly useless! In Dec 2007 I upgraded my broadband service. Without my authorisation I was sent Vision hardware and debited for the service! EVENTUALLY I got a refund for the vision service which was something I didnt order.

Im now in the process of changing supplier and have found out that I appear to be on an 18 month contract. I belive I should have been on an Existing Customer Upgrade - 12 month contract, not the 18 month new user contract, which I can only assume I was signed up for with the BT Vision which I didnt request.

No one at any help desk seems to appreciate this mix up, and "recorded calls" seem to be conveniently unavailable to prove I did agreee to an 18 month contract.

During my time with BT Ive had many problems, from poor broadband performance, to dropped lines during calls to help desks, and Ive now lost total faith in your ability to supply and support the service, let alone trust you to take the correct payments and setup the service level I require.

Needless to say I will not recommend this service (I work in the Telecoms Industry) and I will be terminating all services with you as soon as possible - that is unless you extend another contract, or take more payments without my consent.

Im not surprised Bob Hoskins isnt finding that "its good to talk" anymore!


What If There Were No Hypothetical Questions?
Joined: Nov 2003
Posts: 3,793
Forum Guardian
Offline
Forum Guardian
Joined: Nov 2003
Posts: 3,793
tell me about it, they employ retards on £3 an hour. Non technical people doing quite a technical job. It does my nut in


[Linked Image]
I am a signature virus, copy me into your signature to help me spread.
_
_jase_
Unregistered
_jase_
Unregistered
_
Originally Posted by StuyMac


Im not surprised Bob Hoskins isnt finding that "its good to talk" anymore![/i]




lmao raftl

Joined: Dec 2003
Posts: 5,683
Wiki Guide
Offline
Wiki Guide
Joined: Dec 2003
Posts: 5,683
I signed up to BT to get a phone line connected (because that's how it works), and then immediately signed over to Sky. If you cancel with BT within two weeks, the contract is cancelled.
Sky said they would take care of cancelling it.

Two months later, I get a bill off BT for 160 quid saying you haven't paid us money, you can't cancel now, you have to run the course of the contract.
Sky FORGOT to cancel BT. I luckily kept all documentation and have letters from within the 2 week cancellation period. Sent these off to Sky. 6 months later, they have yet to do anything, and a bailiff is now handling this for BT.

AWESOME!

The best thing to do is just stay away from ANY contract, I will never sign a bit of paper ever again.


"C20 LET bang"
Joined: Nov 2003
Posts: 3,793
Forum Guardian
Offline
Forum Guardian
Joined: Nov 2003
Posts: 3,793
Sky are just as useless as BT.

I threatened to get trading standards on to them for misselling me my initial contract, luckily they magically agreed with me and gave me the deal i wanted. barstard


[Linked Image]
I am a signature virus, copy me into your signature to help me spread.

Moderated by  Mark 

Link Copied to Clipboard
Random Wirral Images

Click to View Topic.
Newest Topics
Family Alldis
by Alldis - 2nd Jul 2025 6:15pm
Removed Mother from Grave
by bert1 - 29th Jun 2025 6:44am
Park Primary School Circa Mid to Late 1960s
by _natabb96 - 26th Jun 2025 9:33pm
Birkenhead Scandal, 1916.
by bert1 - 14th Jun 2025 8:17am
For Sale & Free
Member Spotlight
Beaty59
Beaty59
Port Sunlight
Posts: 236
Joined: May 2009
Today's Birthdays
There are no members with birthdays on this day.
New Wirral Info
Family Alldis
by Alldis - 2nd Jul 2025 6:15pm
Montpellier Crescent
by robin47 - 8th Jun 2025 4:36pm
News : New Topics
New Ferry regeneration
by Excoriator - 16th Mar 2025 4:22pm
Lucy Letby
by diggingdeeper - 16th Dec 2024 7:16pm
New Enthusiast Forums
Popular Topics(Views)
10,431,861 CW Chat room thread
5,665,451 WIKI WALK CHAT
4,482,648 Spotted!
Powered by UBB.threads™ PHP Forum Software 7.7.5