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#1058231 28th Aug 2018 6:12pm
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Dilly Offline OP
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About 2 weeks ago I ordered something from Monster pet supplies which I received and all was fine. About 3 days after receiving the goods Monster pet supplies have taken over my home screen, ever time I open my phone there they are . I have tried everything I can think of to remove it but nothing seems to work Any ideas please ? Samsung S7. Cheers

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Dilly #1058239 28th Aug 2018 7:02pm
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Dont know whether this helps Dilly although youve likely tried them .

Through your Account Pages on the website
By clicking on the ‘unsubscribe’ link in any email
By contacting our Customer Care Team
We’d be happy to help you update your marketing preferences to ensure you don’t receive any unwanted emails

Dilly #1058244 28th Aug 2018 7:15pm
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You have to delete their app on your phone https://www.technipages.com/galaxy-s7-uninstall-apps


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

https://ddue.uk
Dilly #1058249 28th Aug 2018 7:35pm
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Dilly Offline OP
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Cheers Venice and DD, I can't find anything in my emails bar my receipt from Paypal. When I go on their website(Monster pet supplies) they will not accept my Email address. As for uninstalling their App, I don't have their App installed.

Dilly #1058256 28th Aug 2018 8:14pm
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There is usually an 'unsubscribe ' somewhere , often obscure, small or at the very bottom out of the way. All else failing, blast them on the Dog & Bone: 0113 277 0634

Dilly #1058260 29th Aug 2018 6:23am
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Hi Dill, install clean master from Google apps and run the anti virus, this should find the malware and give you the option to delete it.

Dilly #1058278 29th Aug 2018 3:53pm
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'Monster' - they are well named in putting you to all that trouble, we all have better things to do.

Dilly #1058280 29th Aug 2018 5:06pm
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Thanks Folks, now sorted thanks to Gerrymoore. He was at the garage today and sorted it for me while he was there, Cheers Gerry.


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