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Joined: Nov 2011
Posts: 2,693
Forum Master
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OP
Forum Master
Joined: Nov 2011
Posts: 2,693 |
hi wikipeeps,
bought a smart tv, trying to enter my wifi password, it won't accept it, tv finds the wifi signal, its all numerical, so not a problem with upper/lower case.
password running on 3 laptops
any clues?
cos i'm that kinda guy...
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
Make sure you are connected to the correct WiFi, hence wrong password prompt.
Ensure no spaces are added?
If you can connect an ethernet cable, check for any firmware updates on the smart TV.
Failing the above, perform a factory reset via the menus.
Try re connecting one of your laptops to the WiFi again, just incase someone changed the password and your last to know...
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Joined: Nov 2011
Posts: 2,693
Forum Master
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OP
Forum Master
Joined: Nov 2011
Posts: 2,693 |
done all those bar the ethernet cable, unfortunately i threw away my extra long cable
cos i'm that kinda guy...
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Joined: Oct 2011
Posts: 1,961
Forum Addict
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Forum Addict
Joined: Oct 2011
Posts: 1,961 |
I have a 10 foot long ethernet cable you are welcome to if it helps.
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Joined: Sep 2012
Posts: 99
Enthusiast
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Enthusiast
Joined: Sep 2012
Posts: 99 |
On my TV I have a number of HDMI ports and a number of usb ports so I would check that you are trying to reach the
dongle on the correct port.
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Joined: Jan 2011
Posts: 443
Smartchild
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Smartchild
Joined: Jan 2011
Posts: 443 |
Hi egg I see this everyday here's what to do Menu on the remote > Support > Software Update........it connected to the "network server" your TV is now connected to the server and will installed an update. After the update installed your TV will rebooted now go back into Network Settings and you should see you're connected to the internet!!! 
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Joined: Nov 2011
Posts: 2,693
Forum Master
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OP
Forum Master
Joined: Nov 2011
Posts: 2,693 |
stillnot long enough but thanks
cos i'm that kinda guy...
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Joined: Jul 2008
Posts: 14,549 Likes: 34
Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 14,549 Likes: 34 |
If it pre-fills the password field with stars, dots or anything, see if you can delete all of them before entering your password.
There's a real danger that the left will drag Britain back to the 1970s, with secure well-paid jobs, ample housing, properly-funded NHS and social care, free tuition, student grants, final salary pensions, affordable rail fares and fabulous films and music. David Osland 2025 We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn https://ddue.uk
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Joined: Dec 2010
Posts: 2,293 Likes: 3
Forum Master
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Forum Master
Joined: Dec 2010
Posts: 2,293 Likes: 3 |
Does your TV support the level of encryption of your wireless router?
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Joined: Nov 2011
Posts: 2,693
Forum Master
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OP
Forum Master
Joined: Nov 2011
Posts: 2,693 |
no idea gibbo, way over my grey old head
cos i'm that kinda guy...
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
Just to confirm as its an easy assumption to make, you have tried the password on the laptops ?
This means forgetting the network connection in windows 10 so you have to enter the password again. If you can get on to the local WiFi and connected then we are looking at a connection or possible fault with the WiFi on the unit.
Ps. your not hooking up to next doors WiFi ?
Typically you will be asked to check for any firmware updates first which could resolve the problem.
If your Ethernet cable is not long enough you can
1. Use an coupler to join two cables to extend.
2. Use a hub or a switch to also extend two cables.
3. You could use an old router, it would need power but not on the internet to work as a connector, say using ports 1 and 2 to extend your cable.
Egg have you tried to google the make and model of your TV ? It may be a common fault with a basic work around. Other than connecting up a Ethernet cable and performing a firmware update you may have to get in touch with the manufacture or the shop from where it has been purchased.
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Joined: Jan 2011
Posts: 443
Smartchild
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Smartchild
Joined: Jan 2011
Posts: 443 |
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Joined: Jan 2011
Posts: 443
Smartchild
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Smartchild
Joined: Jan 2011
Posts: 443 |
Post twice sorry
Last edited by assassin; 24th Jan 2018 5:13pm.
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Joined: Nov 2011
Posts: 2,693
Forum Master
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OP
Forum Master
Joined: Nov 2011
Posts: 2,693 |
no mate, got fed up trying to be honest
if at first you don't succeed....... fook it
cos i'm that kinda guy...
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Joined: Nov 2011
Posts: 2,693
Forum Master
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OP
Forum Master
Joined: Nov 2011
Posts: 2,693 |
gonna try the old router when i get round to it
cos i'm that kinda guy...
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