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John Lewis Broadband #1024432
22nd Oct 2016 2:42pm
22nd Oct 2016 2:42pm
Joined: Jun 2011
Posts: 15,241
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granny Offline OP

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granny  Offline OP

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Has anyone got John Lewis broadband ? It seems quite a good deal, and as I am fed up with Talk Talk, I was wondering if it's worth changing.
My phone line is with BT, and their prices are getting to criminal level.

https://www.johnlewisbroadband.com/


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
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Re: John Lewis Broadband [Re: granny] #1024471
22nd Oct 2016 9:25pm
22nd Oct 2016 9:25pm
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fish5133 Online content
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John Lewis Broadband is provided by Plusnet plc.

have you checked plusnet for their prices. Free for 12 months. JLB only free for 6 months but slightly cheaper rate
https://www.plus.net/home-broadband/

Re: John Lewis Broadband [Re: granny] #1024472
22nd Oct 2016 9:25pm
22nd Oct 2016 9:25pm
Joined: Jul 2008
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Birkenhead
diggingdeeper Offline

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diggingdeeper  Offline

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Its a bit pointless joining JL broadband, it is only a badged package of PlusNet except with quite a few quid added on.

You would be considerably better off with combining your broadband and line rental, you must be paying close to 40 for something you can get from most providers at less than 25.

What is your problem with TalkTalk?


In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates
Re: John Lewis Broadband [Re: granny] #1024475
22nd Oct 2016 10:16pm
22nd Oct 2016 10:16pm
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granny Offline OP

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Yes, I was intending to do a package. Reason I had them separate was when TalkTalk was Virgin I did not have to comply to any contract for the broadband. So I can cancel at anytime. 17.00 per month. On top of that is BT line rental, and weekend only free landline calls. At the moment I'm paying around 80/85 per quarter for a hand full of calls. Daren't phone mobile numbers, would end up in debtors prison.

Talk Talk is constantly disconnecting and usually after midnight. It's happens around every 5 to 10 mins, and so annoying. I have told them today but don't expect much change.

Mainly looking for a cheaper option and thought JL (plusnet) seemed ok. although looking at plusnet line rental, there's not much difference to BT (if any).


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: John Lewis Broadband [Re: granny] #1024477
22nd Oct 2016 11:33pm
22nd Oct 2016 11:33pm
Joined: Jul 2008
Posts: 11,115
Birkenhead
diggingdeeper Offline

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BT own PlusNet, in any case line rental is much the same anywhere. The only way you can reduce line rental is by paying upfront (12 months for plusnet).

Talktalk's new offer is pretty good, 22.95 a month (18 month contract) for broadband and line rental combined but plusnet's free 12 month broadband makes their package cheaper for the 12 month contract.

If you get no joy with talktalk's telephone call-centre go onto their community forums, the team there are pretty good at sorting things out when india/hong-kong/pakistan have failed - if it wasn't for them I would have left talktalk years ago, unfortunately you have to go through the nause of the call centre first and give them the opportunity to fail.



In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates
Re: John Lewis Broadband [Re: diggingdeeper] #1024480
23rd Oct 2016 12:32am
23rd Oct 2016 12:32am
Joined: Jun 2011
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granny Offline OP

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granny  Offline OP

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It's all like gobble-de-gook to me. I get so confused, but you have made it fairly plain to understand DD, thanks.
These call centres seem to be the pain in everyone's life, more by design than bad management I imagine.
Since beginning to write this short response, it's dropped out twice , just comes up with 'no connection' same every night and it started at 20mins past midnight same as last night and the months of nights before.
I will have a look at what you and Fish have put forward. Thanks to both.


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: John Lewis Broadband [Re: granny] #1024488
23rd Oct 2016 9:26am
23rd Oct 2016 9:26am
Joined: Jan 2010
Posts: 1,329
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Excoriator Online content
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Excoriator  Online Content
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Get cable from virgin if you want speed. I've found their service pretty good too, although I haven't had to use it a lot.

Re: John Lewis Broadband [Re: Excoriator] #1024505
23rd Oct 2016 10:28am
23rd Oct 2016 10:28am
Joined: Mar 2011
Posts: 72
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ojoe55 Offline
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Agree regarding Virgin cable speed 50 meg and 28 per month no line rental use free minutes on Mobiles. Good reliable fast service.

Re: John Lewis Broadband [Re: granny] #1024515
23rd Oct 2016 11:46am
23rd Oct 2016 11:46am
Joined: Jul 2008
Posts: 11,115
Birkenhead
diggingdeeper Offline

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diggingdeeper  Offline

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Talktalk fibre 27/month including free mins and free data sim.

I wondered why they had this offer. They must be chasing Virgin.


In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates
Re: John Lewis Broadband [Re: Excoriator] #1024518
23rd Oct 2016 12:06pm
23rd Oct 2016 12:06pm
Joined: Jan 2010
Posts: 1,329
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wirral
It's unlimited use on Virgin too, so you don't have to worry about exceeding limits like you do in some cases.

One other thing, if you've been with them a while you can call them up and complain about the cost and you'll get a loyalty bonus too, with a bit of luck.

Maybe I should ask for a further reduction for advertising them here!

Re: John Lewis Broadband [Re: Excoriator] #1024543
23rd Oct 2016 6:37pm
23rd Oct 2016 6:37pm
Joined: Jun 2011
Posts: 15,241
Wirral
granny Offline OP

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granny  Offline OP

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Thanks Ex. smile


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: John Lewis Broadband [Re: granny] #1024544
23rd Oct 2016 6:40pm
23rd Oct 2016 6:40pm
Joined: Jun 2011
Posts: 15,241
Wirral
granny Offline OP

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granny  Offline OP

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Everything taken on board, thanks. Really need to sift through and get the Real Deal.


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle

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