I just love Talktalk's logic. If my phone line or Broadband isn't working, they'll send an engineer round to check everything. If he doesn't find a fault, you get charged. If he does find a fault, you get charged.
It was all explained quite clearly to me by a fully trained operative from talktalk, he told me: . . . . .
"I would like to tell you that if the fault is with d' er, er, the internal wiring or internal er, internal setup, in which the fault is not er, er, or the fault is not found, then, then, in that case only we will not be, in that case only, we will charge you £55.00 on your account".
This is a transcript from the actual conversation I had with him. Crystal clear explanation. Did I mention he was a manager?
Fetere sum, ego sum Ergo