Forums Forums Wirral Information Law And Your Rights TRAIN NAZIS

Wench, the art of mitigation is partly the ability to change black and white into grey.

If the official was unduly harassing the customer whilst the customer was attempting to find the ticket, the matter becomes grey.

If the official didn't give reasonable time to find the ticket considering the circumstances, the matter becomes grey.

As the official prevented movement of the customer, did he temporarily detain him, the matter is grey.

The official preventing movement of the pram is a distracting and threatening action which could be taken as harassment, the matter is grey.

I apologise to GALL987 that I didn't attempt to answer you question about legality, but merely made some suggestions as to how it may be possible to tackle the situation - ie threaten to make a formal compliant and see what their response is.

There seems to be two separate issues getting rolled into one here, Gall by his own admission mislaid his ticket and is willing to pay the fine with an appeal. Should his appeal be successful or not, thats that issue out of the way.
The next issue is his and his families treatment by the ticket inspector/ policeman/security whatever title they hold. It would be wrong to suggest the treatment he received was the reason for mislaying the ticket in the first place and using this as a way of getting out of paying the fine. That would not be of any use to future passenger who are met with this kind of treatment. A gesture of goodwill by the rail authorities is not needed here. What ever the outcome of the fine situation, every effort should be made to have the rail employee reprimanded and his attitude towards passengers changed.

here here i agree, the problem is about how the situation was handled by the guards or whatever they want to be called nowadays
not the issue of the fine as they can be appealed. they have no right to touch you or use any threatening or abusive behaviour to you or anyone or anything in your possession. gud luck with your appeal.

I'm supportive of the job that revenue protection offers do on trains as I pay for my ticket and so should other passengers.

Admittedly if the train is coming into the station, I would board it rather than wait 1/2 hour for another. If I get caught doing it then I'd accept the fine.

I would write to them in the first instance as they gave me £30 worth of vouchers when a guard was an arse to me (there is a thread about the whole affair on here lol). [email protected]

Good luck.

Which is exactly why I said that my advice is to seek legal advice instead of asking people who may well have no legal training whatsoever on an internet forum. If is such a big word considering it only has 2 letters. We can sit and debate the right and wrongs until blue in the face (or red if you get frustrated), it all comes down to opinion.