Our bins was supposed to be emptied on Thursday last week and they didnt turn up, so i phoned street scene and they told me that it was showing as Biffa could not gain access, which isnt true as i have looked back on cctv
footage and there is two ways into our road anyway.
So she told me they would be with us between 7am and 12pm on the Friday, so on the Friday 14:00pm came so i rang them again and they told me before 5pm.
So i waited till 4pm and again nothing so i phoned them again and i was told by a male that it hadn't been logged correctly on there system and it hadn't gone through to Biffa.
And he told me he would contact the Biffa management and that it would be emptied by 5pm which it was so i had to put my bin away again.
So i emailed them and told them that if it wasn't sorted out then i would take all the bags out of my bin and put them in the public street bins in my area, and now they haven't replied again.
There is also a local chancellor involved and he isn't getting anything done eather.