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#1076804 23rd Apr 2020 10:13pm
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granny Offline OP
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Everything worked last night, tonight I can't access my email . Any ideas what the reason is ?

First message :

Couldn't sign you in
This browser or app may not be secure. Learn more

Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.


Done the refresh...no change. So clicked onto 'learn more'

Sign in with a supported browser

To help protect your account, Google doesn’t let you sign in from some browsers. Google might stop sign-ins from browsers that:
•Don’t support JavaScript or have Javascript turned off.
•Have unsecure or unsupported extensions added.
•Use automation testing frameworks.
•Are embedded in a different application.

1. Use a supported browser

These and other browsers support JavaScript:
•Chrome
•Safari
•Firefox
•Opera
•Internet Explorer
•Edge



2. Turn on JavaScript in Chrome

If you’re using a supported browser and still can’t sign in, you might need to turn on JavaScript.


A supported browser ? I use Internet Explorer and always have done ! I wonder if Google (my email provider) is wanting me to change to Chrome, but to block my emails is a bit confusing .

What do I do ?


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
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granny #1076805 23rd Apr 2020 11:24pm
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Guardian
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Did you try turning it off and on again?
Sorry gran, couldn't resist. I'm sure DD will help.
Chinese was good but as usual, way to much.

granny #1076806 23rd Apr 2020 11:49pm
Joined: Jul 2008
Posts: 14,549
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If you have malwarebytes then run it.

Check the add-ons (tools - manage add-ons) and see if you have anything unusual in there.

I only use IE for one purpose (cctv) but I have (approx names) ....

Toolbars & extensions:-
Research - enabled
Java SSV Helper - enabled
Java SSV 2 helper - enabled

Search Providers:-
Bing - enabled

Accelerators:-
none

Tracking protection:-
Personalised list - disabled


There's a real danger that the left will drag Britain back to the 1970s, with secure well-paid jobs, ample housing, properly-funded NHS and social care, free tuition, student grants, final salary pensions, affordable rail fares and fabulous films and music. David Osland 2025

We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

https://ddue.uk
granny #1076810 24th Apr 2020 7:52am
Joined: Jan 2014
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Smartchild
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Morning Granny,If youre still having a problem Proper Geeks in Wallasey have Remote support desk.They will connect to your device using secure encrypted software & give advice. Ive used them before but only by going to the shop which is closed at the moment. Worth ringing 638 8613 . Stay safe

granny #1076811 24th Apr 2020 9:26am
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Posts: 750
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The easiest thing is to try a different browser, see if it lets you access your email.

Personally IE would be the last browser I would use. If you have to use the built in one, I would try Edge.

Last edited by rhoobarb2002; 24th Apr 2020 9:30am.
granny #1076812 24th Apr 2020 11:11am
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granny Offline OP
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Thanks everyone . That's a handy number to have linkle.

Well, I followed DD's instructions and there was nothing different. I followed the instructions from internet as how to go through the motions and 'enable' scripting. Everything was as it should be there too. So no changes could be made.
Then with a search I picked up this below, so I;m assuming that because Microsoft did an update the previous day this has come into play.
Anyway, as rhoobarb suggests, I have now changed browser and it seems to be ok, but more annoying when things change. Why can't they leave us old buggers alone eh?

https://www.whatismybrowser.com/guides/the-latest-version/internet-explorer

Is Internet Explorer still supported?

Starting January 12, 2016, Microsoft stopped supporting all versions of Internet Explorer except the latest version: version 11.


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
granny #1076821 24th Apr 2020 12:44pm
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Microsoft are keen to dump IE, they don't want to support two browsers. But IE 11 is still supported, the last update was ten days ago, they have used the sneaky incompatibility changes in the past to deter people from products they want to dump.

Something that is worth checking is whether Windows Update updates all Microsoft products, by default I used to find this switched off.

Start - Settings - Update & Security - [Windows Update]Advanced Options - Receive updates for other Microsoft products when you update Windows

I can't think of any reason to have this switched off.


There's a real danger that the left will drag Britain back to the 1970s, with secure well-paid jobs, ample housing, properly-funded NHS and social care, free tuition, student grants, final salary pensions, affordable rail fares and fabulous films and music. David Osland 2025

We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

https://ddue.uk
Joined: Nov 2011
Posts: 2,693
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i've been using 'opera' for 12months i've found it really good, even has a built in VPN


cos i'm that kinda guy...
granny #1076956 28th Apr 2020 9:42pm
Joined: Mar 2010
Posts: 4,044
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maybe your computer has a virus.....its very topical at the moment...

granny #1076965 29th Apr 2020 2:18pm
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granny Offline OP
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I don't think I have a virus. At least I hope not. Having checked the symptoms of one, the only thing that compares is sometimes being slow, but I think that can happen anyway.

I'm using Firefox as a browser now, that should be ok, but seems slower to connect than IE.


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle

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