Car Insurance Renewal - 4th Dec 2017 12:00pm
That time of year again when compare the market or other comparison sites throw up a £100 saving. I note my renewal letter says " If you have been insured with us for a number of years you may find cheaper insurance elsewhere" Presume that's a standard requirement by Financial Conduct Authority.
Intrigued to listen to the sales patter of the young lady who was desperate not to lose my business. She makes it personal to her and you. "I don't want to lose your business so I have applied the maximum discount...look at the saving which you could spend on your kids for Christmas"
I politely reminded her that it was Peoples Choice who were losing my business not her and was very sorry if she lost any commission (she said she didn't). I did suggest to her it was a shame that Peoples Choice didn't give me the lower price on my renewal letter rather than shafting loyal customers.. Shop around folks...now to switch energy supplier.
Intrigued to listen to the sales patter of the young lady who was desperate not to lose my business. She makes it personal to her and you. "I don't want to lose your business so I have applied the maximum discount...look at the saving which you could spend on your kids for Christmas"
I politely reminded her that it was Peoples Choice who were losing my business not her and was very sorry if she lost any commission (she said she didn't). I did suggest to her it was a shame that Peoples Choice didn't give me the lower price on my renewal letter rather than shafting loyal customers.. Shop around folks...now to switch energy supplier.