Wirral Council have changed the format of their website AGAIN, must be about the third or fourth time in 8 years.
It looks like school kids elementary level, but I can't find what I'm looking for.
What has happened to the lost/found pets on the Council website, or does that not apply any longer ? If not, what should we be looking for ?

Hi granny. From the homepage go into environmental services then follow the link to animal welfare and it will take you eventually to birkenhead kennels website and the lost and found section. Hope this helps.

Thank you very much, devilwoman. Great help.

I saw the new council website yesterday and found it really dificult to find what I wanted. I hate to be one of those people who complains about any change but this seems to be dumbing down what was a fairly straightforward and useful homepage.

Search is rubbish. I typed "lost pets" and got:

I also tried the search using all different combinations of lost pet, dog warden, council dog pound ect ended up going through each link before I found what I was looking for. I agree the website is not easy to navigate.Think they should leave things alone.

There is less and less information available on the Council Website, when I have asked they can't even demonstrate and coherent policy or organisation on how they choose what is put on the site.

I firmly believe that each time they rehash the site it is in order to remove even more information. - ie they are spending money ensure they keep us in the dark.

"Open and transparent" as a black hole.

With the council performing less monitoring and relying on the public to keep a watch over things, it is frustrating that things like the various issued licenses are no longer on the site.

The original website was quite easy to follow, then it was enhanced with clicks for just about everything under the sun. Next, I think they brought in a web company and they rehashed and amalgamated . Now it would seem that has been knocked on the head (maybe they couldn't pay the bill) and it's being started from scratch again. Dare I say it, but by a work experience or office junior, proficient in their ABC.

I needed Streetscene but eventually gave up & phoned them. Its a useless website

Reported some street graffiti on the website a couple of weeks ago - it has now been cleaned up.

BUT nobody followed up on my statement that it may be on CCTV.

The site was updated about the 6th October as all the links changed and become dead, I got an email informing me of the changes.

It looks like its been designed to be pleasing to the eye and touch on tablet devices.

It was updated in order to make it more user friendly to smartphones and tablet devices.
Most council staff I know hate it, as the update may be easier on those devices but it seems far harder to navigate on an actual computer.

The search function on the website has always been crap, but now seems worse!

Tried reporting a broken street light. Forces you to select a 'unit' to continue, which means the job is logged against another property/area - and 150 characters barely let's you provide the information they'll actually need to locate and fix the light.

"Unit" is the lamp-post number which is printed on the roadside of the lamp-post about 6ft off the deck - they add a description to the number to help you.

I've just added one, when you submit it says .....



They aren't kidding - I've been waiting 8 minutes so far!