EE/Orange performance mobile phones and broadband - 4th Dec 2013 4:33pm
I have two queries for any Wiki friends who use EE/Orange.
Firstly, how many of us have their mobile performance vastly degraded by the closing down of various masts covering the coastal strip. My service virtually ceased when the local mast on Tarran was shut down. After vigorous and repeated complaint I have been provided with a personal hotspot and the signal is now good in the house, however not down the road. Orange personnel have confirmed that EE has shut the masts down and that it will cause "Inconvenience" to some customers. Anyone else in the same situation and want to join me in a "class" complaint.
Secondly, I am connected to the web by BT cable. There is nothing wrong with anything to do with my connections to the local exchange However many days the connection will virtually shut down between 3.45pm and 6pm. Does anyone else experience this? Is it because BT becomes overloaded at this time, which coincides with school ending, and merely "dumps" its contract customers in order to meet the guaranteed minimum speed for its own customers.
Does anyone experience similar problems?
Firstly, how many of us have their mobile performance vastly degraded by the closing down of various masts covering the coastal strip. My service virtually ceased when the local mast on Tarran was shut down. After vigorous and repeated complaint I have been provided with a personal hotspot and the signal is now good in the house, however not down the road. Orange personnel have confirmed that EE has shut the masts down and that it will cause "Inconvenience" to some customers. Anyone else in the same situation and want to join me in a "class" complaint.
Secondly, I am connected to the web by BT cable. There is nothing wrong with anything to do with my connections to the local exchange However many days the connection will virtually shut down between 3.45pm and 6pm. Does anyone else experience this? Is it because BT becomes overloaded at this time, which coincides with school ending, and merely "dumps" its contract customers in order to meet the guaranteed minimum speed for its own customers.
Does anyone experience similar problems?