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Posted By: rossie windows 7 64 bit Tosiba laptop - 29th Mar 2013 9:59am
Windows crashed so I used Windows 7 home premium 32 bit to reinstall. The original O.S was windows 7 64 bit home premium.Unfortunately I am now getting a message saying that my licence is invalid and I cannot get on to internet.
Any advice much appreciated.
Many thanks
Posted By: Willo_ Re: windows 7 64 bit Tosiba laptop - 29th Mar 2013 10:07am
You can use the same product key for 32 bit and 64 bit.

Where did you get your product key from?
Posted By: rossie Re: windows 7 64 bit Tosiba laptop - 29th Mar 2013 10:24am
Thanks Burger I got product key off back of laptop so I know it is ok

thanks for interest
Posted By: Mark Re: windows 7 64 bit Tosiba laptop - 29th Mar 2013 10:53am
Try rebooting several times.
If you can do a windows update and reboot again.

Have seen something simular when 7 was new.

Failing that try the reinstall again.

Posted By: TheComputerLab Re: windows 7 64 bit Tosiba laptop - 29th Mar 2013 2:27pm
Is the disc that you have used to install windows retail or oem? Product keys are different for each. U need oem.
Posted By: TheEpicSponge Re: windows 7 64 bit Tosiba laptop - 29th Mar 2013 2:55pm
Some OEM keys are only valid for the version shipped with the laptop.

At work yesterday, we had a 7 x86 machine that the customer had tried to install 7 x64 on. Naturally the problem was a 'non genuine' message.

A fresh install of x86 and the key validated without any issues.
Posted By: Blueskier Re: windows 7 64 bit Tosiba laptop - 29th Mar 2013 3:26pm
Where is your original 64 bit disc to reinstall. I have had similar experiences when reinstalling off genuine disc. Activated by phone through the Microsoft product activation phone line. Relatively simple process.
Posted By: rossie Re: windows 7 64 bit Tosiba laptop - 29th Mar 2013 5:53pm
Many thanks for all replies most grateful.The windows os was preloaded and I did not do a back-up (will I never learn)
I did ring microsoft yesterday but they insisted the product code was not valid but I will ring again.
Thanks to everybody.
Posted By: TheComputerLab Re: windows 7 64 bit Tosiba laptop - 29th Mar 2013 7:23pm
ANY oem disc (same version) will work,dell, toshiba, IBM etc.
Posted By: txt3rob Re: windows 7 64 bit Tosiba laptop - 30th Mar 2013 1:41pm
http://msft.digitalrivercontent.net/win/X17-24208.iso - legit download of Windows 7 Home 64bit

just enter product key and sorted
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