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Joined: Aug 2005
Posts: 516
Smartchild
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OP
Smartchild
Joined: Aug 2005
Posts: 516 |
im after advice if a solicitor is dealing with a work related injury case leaves the company should the company inform the client that the case handler has left as i have just found out that my case handler has left i have just tried to contact her and she left 4 months ago and i havent been informed this is the second time over the 6 years my case has been going and i have also had to have one of the solicitors removed from my case due to incompetance with the way he was handling my case. Not happy with them but its to late to change solicitors as its a complex case
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Joined: Aug 2008
Posts: 8,620
H4H County Volunteer Wiki Veteran
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H4H County Volunteer Wiki Veteran
Joined: Aug 2008
Posts: 8,620 |
Under the Solicitors Regulation Authority - Code of Conduct, Rule 2.02(20) states: All clients affected by a material alteration to the composition of the firm must be informed personally. Where the person having conduct of a matter leaves a firm, the client in question must be informed, preferably in advance, and told the name and status of the person who is to take over their matter. So that's a yes. If you are not happy with how your claim is being dealt with, you are well within your rights to complain to the Legal Ombudsman or the SRA. In the first instant, the complaint should be made to your Solicitors. You should have received details of the complaints procedure in with your information pack when you first signed to them. I hope that helps.
Sometimes Police Officers give more than just speeding tickets!
It�s hard to be fit as a fiddle when you�re shaped like a cello!
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Joined: Feb 2010
Posts: 226
Addict
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Addict
Joined: Feb 2010
Posts: 226 |
we had a car accident case going on a few years ago and we were always informed if the solicitor had been changed to another as it went along the chain . hope this helps.
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Joined: Aug 2005
Posts: 516
Smartchild
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OP
Smartchild
Joined: Aug 2005
Posts: 516 |
cheers thats what i wanted to hear i am waiting for a meeting and im going to hit them with this
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Joined: Sep 2007
Posts: 2,346
Forum Master
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Forum Master
Joined: Sep 2007
Posts: 2,346 |
It may be a complicated case, but you can still change solicitors. I did with a car crash years ago. Ive always used RMNJ in Birkenhead, but because my passenger had already put their case into Kirwens in prenton decided to go there to keep all in house. What a waste of time they were. No feedback, no updates, it was a simple whiplash case (yes, genuine, still suffer now, 20yrs later!) and they took over 18 months before i had enuf and went to RMNJ and asked them to take over.
Even then i had calls off Kirwens asking me why i changed solicitors...which they arnt allowed to do!!
IF IT HAS A HOSE THEN IM YOUR MAN
BETTER TO BURN OUT THAN FADE AWAY!
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