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Joined: Jul 2011
Posts: 8,973
Wiki Guardian
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OP
Wiki Guardian
Joined: Jul 2011
Posts: 8,973 |
About 2 weeks ago I ordered something from Monster pet supplies which I received and all was fine. About 3 days after receiving the goods Monster pet supplies have taken over my home screen, ever time I open my phone there they are . I have tried everything I can think of to remove it but nothing seems to work Any ideas please ? Samsung S7. Cheers
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Joined: Jul 2011
Posts: 3,621
Forum Guardian
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Forum Guardian
Joined: Jul 2011
Posts: 3,621 |
Dont know whether this helps Dilly although youve likely tried them .
Through your Account Pages on the website
By clicking on the ‘unsubscribe’ link in any email
By contacting our Customer Care Team
We’d be happy to help you update your marketing preferences to ensure you don’t receive any unwanted emails
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Joined: Jul 2008
Posts: 14,354 Likes: 20
Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 14,354 Likes: 20 |
We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn https://ddue.uk
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Joined: Jul 2011
Posts: 8,973
Wiki Guardian
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OP
Wiki Guardian
Joined: Jul 2011
Posts: 8,973 |
Cheers Venice and DD, I can't find anything in my emails bar my receipt from Paypal. When I go on their website(Monster pet supplies) they will not accept my Email address. As for uninstalling their App, I don't have their App installed.
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Joined: Jul 2011
Posts: 3,621
Forum Guardian
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Forum Guardian
Joined: Jul 2011
Posts: 3,621 |
There is usually an 'unsubscribe ' somewhere , often obscure, small or at the very bottom out of the way. All else failing, blast them on the Dog & Bone: 0113 277 0634
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Joined: Sep 2011
Posts: 466
Smartchild
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Smartchild
Joined: Sep 2011
Posts: 466 |
Hi Dill, install clean master from Google apps and run the anti virus, this should find the malware and give you the option to delete it.
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Joined: Jul 2011
Posts: 1,390
Forum Addict
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Forum Addict
Joined: Jul 2011
Posts: 1,390 |
'Monster' - they are well named in putting you to all that trouble, we all have better things to do.
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Joined: Jul 2011
Posts: 8,973
Wiki Guardian
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OP
Wiki Guardian
Joined: Jul 2011
Posts: 8,973 |
Thanks Folks, now sorted thanks to Gerrymoore. He was at the garage today and sorted it for me while he was there, Cheers Gerry.
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Posts: 3,558
Joined: October 2008
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