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#1009420 12th May 2016 8:52am
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lincle Offline OP
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Hi Can anyone out there help with a problem with Asus laptop.Fully charged, light green sometimes flashing but screen displaying nothing at all.What I know about technology could be written on the head of a pin so if anyone can help please use language I can understand.My Son has managed to solve prob twice but as soon as I log off then try to restart the same thing happens even after unplugging & leaving overnight. Thanks

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lincle #1009423 12th May 2016 10:45am
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Just a thought has the screen been turned off?

Salmon #1009428 12th May 2016 11:03am
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lincle Offline OP
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Hi Salmon,no I don't think so,can't see a separate button for screen on or off unless it's one of the F buttons along top of keyboard.

lincle #1009437 12th May 2016 12:31pm
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Try pressing fn button and anything that looks like a screen in blue on the buttons

lansyp #1009440 12th May 2016 1:45pm
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lincle Offline OP
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Hi,Haven't got any buttons that are blue so I've tried fn & everything that looks like a screen but no joy,thanks for suggestion though

lincle #1009443 12th May 2016 2:19pm
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Try this, it may work.Remove the battery, unplug the power lead, hold the power button for 1 to 2 minutes, turn on computer with power plug only, then shutdown, put the battery back in and restart.

lincle #1009453 12th May 2016 4:39pm
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lincle Offline OP
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Thanks everyone.Its now sorted.My Son saved all my pics etc,wiped comp clean & put it back to windows 8. Ive had to many problems since windows 10 so fingers crossed that everything will be ok. Great advice from everyone as I knew there would be.

lincle #1009537 14th May 2016 8:58am
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It probably needs a bios update which can be obtained from the Asus website. Sometimes a computer needs its Bios updating before it can use the latest version of Windows. The Bios is in the basic sense the starter motor of your laptop. Don't update the Bios yourself unless you know what you're doing. Sometimes there are different ways of updating it. Either through windows itself or through the Bios were you'd press F11 on startup. Some computers you have to press Escape or F10 or F1 or F2. There's no real uniformity across manufacturers.

Last edited by Kieran1981; 14th May 2016 9:01am.

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