Hey guys,
Im just looking for poeoples advice and past encounters with Arrowe Park Hospital.
My parter was involved in a crash on the M53 a few days ago. She was taken to Arrowe Park by Ambulance to AE. She sustained an impact injury from the steering wheel to her left hand. After 5 hours of waiting around she finally was seen by the doctor who said she had sprained her hand. No xrays were taken, and she was sent on her way.
After work she called into the Countess in Chester who did take xrays. One of her bones in the had broken right down the middle in two places and in fact the bone was sticking out of the palm of her hand.
She is now in a Plaster Cast.
Im fumming about it, and think its total Negligence on behalf of ArrowePark Hospital.
Can i just say that 80% of the dealings ive had with Arrowepark I have been happy with and people do work hard there.
You owe it to everyone to chase this one up John, even if it is only to find out who it was who made the diagnosis and get them re-trained or put into a job for which they have a better understanding, like fixing push bikes or something.
You owe it to everyone to chase this one up John, even if it is only to find out who it was who made the diagnosis and get them re-trained or put into a job for which they have a better understanding, like fixing push bikes or something.
My condolences to all those who unwittingly pass through the portals of that charnel house masquarading as a hospital!
Fixing push bikes has a lot of responsibility attached to it. Lives could depend on it. The Quack, repeat QUACK, who gave John's partner a so-called diagnosis would be better suited to scrubbing the white lines of the M6 with a toothbrush !
The ultra c**k-up as described MUST be reported and given as much publicity as possible - for everyone's sake !
Thank you guys.
I have been in contact with the PAL's office who takes complaints.
I need to put it in writing but christ knows what will happen. Prob a slap on the wrist ..... Hopfully not to hard in case it "sprains" sorry i mean break.....
Can i just say that my dad went to arrowe park with a bad back pains etc . They took blood tests and told him to stop drinking but he was T total. Pains got no better. This was march. He went back 4 weeks later with no improvment took more tests.......Cancer of the kidney. Took him down for the op to remove it and it had spread all inside. Sadly he passed away on the 24th June. He was only 28. I was 15 mths old.
Always ask for a second opinion if you are not happy. Sometimes I think the quicker they can get you out of the door at Arrowe Park the better. On the other hand I cannot complain about the times I have been treated there as they were really good.
Hello John
I'm sorry to hear about your partner's accident and hope that she is now on the road to recovery.
I think it is most important that you send a letter of complaint.
First clearly state your complaint.
Explain the difficulties that you faced and the way the misdiagnosis affected yourself and your partner.
Then make clear what changes you would like to see as a result of your complaint.
Keep a copy of the letter for your attention.
If more people took the time to complain, the NHS would make constructive changes to the services which would benefit both patients and staff in the future.
Hope this helps
Regards
John
DO NOT delay
Go see a proper solicitor about this
They will guide you and your partner through the correct process
Keep copies of ALL documentation
Write notes about conversations / with whom/ when (a large diary is ideal and at this time of the year real cheap!)
PALS are fine BUT they are not independent
Snod
Hey and thanks for your replys.
Quick update. Been in touch with the solicitors and put me right on a few things.
They have said that I need to write a letter to the Cheif Executive of the hospital. She gave me all the address etc to write to ..... sounds like it happens a lot.
She would not be able to make a claim unless the misdiagnosis was left say for 3 weeks and then was found to be broken, as the bone would not of healed properly.
In all honesty we would not want to make a single penny on this its just i really dont want this to happen to any one else.
Will keep you updated
Thanks again guys
Nice one John, just get them to put things right. If they are sued it only comes out of the health budget anyway. There aren't half some misfits in those healthcare jobs though ditto child welfare agencies etc. Get rid of the crap I say.
p.s. don't forget to get an apology though.
If you are considering taking legal action in the future, mark all letters "without prejudice" at this stage, while you are not receiving professional legal help. You don't want a minor misinterpretation affecting any future outcome.
It's odd, I know it's a difficult job, but sometimes it seems as though doctors can't be arsed some of the time, like patients are a hinderance. I got sick of being fobbed off a couple of years ago, I was told 'Come back if it gets worse'.
Apart from the few bad apples in the barrel {poor doctors} and i dont mean poor by money standards. The other problem in the NHS has been the TARGET CULLTURE that was introduced by Blair and company.
Apart from the few bad apples in the barrel {poor doctors} and i dont mean poor by money standards. The other problem in the NHS has been the TARGET CULLTURE that was introduced by Blair and company. Note that I said Blair and company, not the labour party
I took my 11 year old son to arrowe park last year cos he fell over at the top of moel fammaue was xrayed and he had broken his wrist we only saw a clinical nurse and this year my 16 year old son broke his toe werent seen by a doctor just a nurse again but they were better than seeing a doctor because they knew their job i was satisfied whith the boys treatment
no my sons wrist was x rayed
my son fractured his elbow 5 years ago. we took him to arrow park they x rayed it the nurse couldnt see it but the doctor picked it up it was very hard to see.anyway 18 months later his brother who is only a year older sat on him and his elbow went again.he got another x ray and you could see the original where the bone had grown over it.this time it was easier to see the break.when the nurse saw his arm she said it didnt look right,luckily hes ok now.
Broke my wrist as a teenager, went to APH had x-rays and was given the all clear and told I had damaged ligaments, seen a doctor who give me some exercises and told me to use the wrist to help it heal quickly which I did.
Anyway two weeks later whilst playing football in goal made a save and the pain was dreadful, went back to APH more x-rays and the nurse said "Did you know you had a break in your wrist" I said no and that I had ligament damage from two weeks earlier, they got my files out looked at old x-rays and the break was so clear and they could not understand how the doctor had missed it.
Can still remember his name but not sure whether I am allowed to say on here ?
In all honesty we would not want to make a single penny on this its just i really dont want this to happen to any one else.
Wow what a breath of fresh air that is. Hats off to you. So many rush down the money route so quickly these days.
We've been to Arrowe Park so many times I've lost count. Its luck of the draw. Some visits have been fantastic and some not so. It's the same on the wards. Mum and Dad got excellent care on 37 and 38. Ward 10 had a reputation with the hospital staff and we learnt why the hard way. We had our first baby there....We went to the Womens hospital for the others.
Can also back up what Brocks has said.
That is my only bad visit however after my wife had our 3rd and last baby there I would not have gone back had it been the 1st, the 1st and 2nd time they care was excellent however the last time it was dreadfull.
I had to make two serious complaints against two nurses on two separate wars at AP regarding dreadful treatment of my 80 yr. old mother.
I went through the Pals procedure and was not satisfied with the answer I got back, so I wrote again and was telephoned by a MATRON (Yes they do have them) and invited to go and speak with her in person.She was a really kind, sympathetic person and due to this complaint she made a lot of changes in nurses procedure and I have to say I was eventually satisfied with the outcome.
Advice....if you don't feel satisfied complain again and ask to personally speak to someone in a higher authority
RobBB
around 1994 ish my husband had a fall and dislocated his shoulder went to the hospital had xrays they sed it was fine, he had to ask for a sling, to cut a long story short two years later it was still popping in and out of the socket sent for physio fell out the socket during physio referred to a specialist who got the original xrays turns out he had chipped the bone which can clearly be seen on the xray, the chip had fell between the ball and socket and wore it away he had to have a total shoulder replacement so now he has a plastic and metal shoulder he has had to have this replaced twice already and is due to have it done again later this year because it wasnt done properly last time.