What would you do? - 6th Dec 2013 12:03am
What can you do if you have someone do work at your house and after the event (and he's been paid), you discover that some of the work has been done wrong.
I've contacted him and he makes excuses saying it's not his fault and he's not prepared to do anything about it.
They're not big enough mistakes to warrant me ringing building control or anything like that, but they're enough of a problem that has caused us to have to pay to replace a few things he's installed. He won't refund us any money to compensate for what we've replaced, which although isn't a huge amount (£100 ish) but we paid him £5,500 to do the work (bathroom revamp).
We thought he was so genuine when he was giving us the whole garb saying "I look after my customers even after the job's finished as I'm a small business and I can't afford to have negative reviews".
Not sure if I should simply move on and put it down to experience or keep hassling him? It's really annoying when you put your trust in someone and they f**k up
I've contacted him and he makes excuses saying it's not his fault and he's not prepared to do anything about it.
They're not big enough mistakes to warrant me ringing building control or anything like that, but they're enough of a problem that has caused us to have to pay to replace a few things he's installed. He won't refund us any money to compensate for what we've replaced, which although isn't a huge amount (£100 ish) but we paid him £5,500 to do the work (bathroom revamp).
We thought he was so genuine when he was giving us the whole garb saying "I look after my customers even after the job's finished as I'm a small business and I can't afford to have negative reviews".
Not sure if I should simply move on and put it down to experience or keep hassling him? It's really annoying when you put your trust in someone and they f**k up