Hi, I have a laptop which runs very slow indeed. How much is it to get it back to basics, as if it had just come out the shop and I was using it for the first time. Just want Internet and probably the odd programme on it.

I think you may need to give more details e.g. make of laptop and version of windows it is currently using.

It's a dell inspirion 1025 with windows vista

If you have the original disk just 're to install the system

Have a look in the menu as there may also be an option to do system recovery from windows itself.
It will be called Dell restore (or something like that) and it will give you the option to restore to 'factory' which basically means as it was condition when it left the shop.
You will then have to reinstall all the direct x and windows updates but that usually runs in the background.

Hi Mike, with a lot of Dell on boot up you hold down ctrl and F11 keys at the same time and you will enter the Dell Recovery Restore Utility. I hope this works for you, if it does follow the prompts for a system restore. Back up any files you want to keep onto a flash drive etc as you are likely to lose all data. Good luck, it will save you money.