Hi, looking for help with the above phone. When trying to play sound through the external speaker all i get is a kind of rhythmic clicking sound. This occurs with you tube clips, in place of it's ringtone or message alerts. Googling the symptoms comes up with a range of answers, none of which quite fit the symptoms. I've tried a re-set but stopped short of the full factory re-set because it deletes all contacts from the phone. Sorry i'm rambling, just trying to show that i've tried. Seems the problem started with it's last update. One more thing, it works fine with an external speaker or earphones. Over to the collective !

Hi Paul, i've got an experia also, i've had nothing but trouble with it from day one. the provider refuses to fix it or replace it always got an excuse, mine did the same as yours, then it destroyed the ear piece speaker and over the last couple of months the call quality has deteriorated. I won't be getting another. I'm going back to nokia who have just been taken over by microsoft

Thanks Tony, at least i'm not alone !

One more try, can anyone else help ?

If its still in warranty take it to Carphone Warehouse in Liverpool One and get it booked in for repair. Warranty on Sony handsets is 2 years, and if its in warranty Sony cover the cost of the repair, as long as its not liquid damaged, and has no physical damage to it. If you didn't buy it from Carphone Warehouse you will need to bring a proof of purchase with you.

Thanks ! Sony, and three warranty is 2 years contract 1 year pay as you go. Strangest thing is, despite all i have tried it seems to have cured itself. For now. Puts me off sony though, back to htc i think.