EE Signal Problems - 30th Sep 2013 1:37pm
Is anyone having signal problems on EE?
I've had a contract through Orange since I can remember. Once they were combined and ran by EE though, I've had nothing but signal problems. Calls cutting off, trouble sending and receiving texts, 3G not working.
I've spoken to EE via Twitter numerous times, and just told to do certain things with my phone which have changed nothing. I've called Orange/EE directly and been given that many excuses I've lost count. My best one being - The signal from the mast closest to me (Brackenwood) doesn't reach as far as my house (Stanton Road). I've had loads of other stupid excuses too, so I'll scroll through twitter to find them.
I've also noticed on Twitter that I'm not the only person with these problems, and not the only person getting these excuses.
Its now starting to get to a point were I just want to throw my phone at a wall, as trying to do the simplest of things on the internet is getting rather frustrating. I'm paying £36 a month for this service, which works when it decides to. I'm not willing to pay my way out of the contract though as I don't believe I should have to.
Has anyone else had similar problems to me, and have they been solved?
I've had a contract through Orange since I can remember. Once they were combined and ran by EE though, I've had nothing but signal problems. Calls cutting off, trouble sending and receiving texts, 3G not working.
I've spoken to EE via Twitter numerous times, and just told to do certain things with my phone which have changed nothing. I've called Orange/EE directly and been given that many excuses I've lost count. My best one being - The signal from the mast closest to me (Brackenwood) doesn't reach as far as my house (Stanton Road). I've had loads of other stupid excuses too, so I'll scroll through twitter to find them.
I've also noticed on Twitter that I'm not the only person with these problems, and not the only person getting these excuses.
Its now starting to get to a point were I just want to throw my phone at a wall, as trying to do the simplest of things on the internet is getting rather frustrating. I'm paying £36 a month for this service, which works when it decides to. I'm not willing to pay my way out of the contract though as I don't believe I should have to.
Has anyone else had similar problems to me, and have they been solved?