Hi,

I am trying to restore my aptop to the factory defaults, have a the discs,but when i follow the instructions,i cant delete any stuff aready on it because one of my keys are not working, the key is "L,this is the prompt etter to deete my stuff,(i am using on screen keyboard atm)hence some of my words above are missing the etter l.

Any ideas pease.

Borrow a USB keyboard from a friend. Plug it in to an available USB slot and voila!

Alternative would be to have the keyboard replaced.

thnx for that,but surey whie the machine is restoring no pug ins wi work

Have you tried giving the keyboard a good upside down shake in case it is a bit of rubbish under the L?

That happened to our keyboard , some letters were sticking , i cleaned with earbuds and even toke some letters off to clean ,FOOD and drink residue < daughter .... >fine since ....

What make of laptop is it

How come the "L" worked in the topic heading "defaults"?

How come it works in "defaults" and "follow" and "delete" and when you're telling us which key it is but after that it doesn't work? Or am I just being stupid?

its a hp nx 6110

because i was using the on screen keyboard,but when i try to use that type of keyboard to restore it wont do it until it has windows up and running

I just connected a usb keyboard to my laptop and went into the bios setup using the usb keyboard, so it does not need software to operate. Cheers

ok thnx alot for that,ill invest in one then,didnt think a usb one would,u learn somat new every day, thnx m8, even my k and l dont work now and just come off the board,gggggrrrrrr,pmsl

A USB Keyboard will work

Is this first post invisable?

no why

Just that Mark says a usb keyboard works, after I already quoted it worked. Cheers