My experience with Virgin doesn't seem to be as good as everybody elses. All was fine until I moved house...it took them three weeks for them to come out and connect us (for the people who moved into my old house it took them three days to get connected, maybe because they were a new customer!!)
I have the 30 meg broadband but the speed varies between 4mb and 11 mb. I've never got 30mg.
An engineer came out today to check the power levels on the modem but that was fine and now they say there is a problem in the area and it maybe fixed in the next week or so but were a bit vague.
I've lived here two months now and the connection has always been bad and don't get me started on TIVO. Its awful! I was so excited at getting Tivo as it was meant to be the best thing since sliced bread but its terrible. Its really slow when changing channels, catch up TV constantly buffers. When I hire films it just crashes half way through so you have to go back to the start and the fast forward is just double speed. VCRs where better than that!!
Sorry, rant over now but it was good to get it off my chest