phone socket help please! - 8th Dec 2011 8:20am
Hi All,
i'm having problems with my phone socket----here's what's happening------the line is very crackley,i am with Orange for phone&broadband,i have been on to them about this and they have checked the line and they say there are no faults on the line, the phone itself has been checked,i've tried another phone in the socket and it's still the same,also tried plugging phone directly into socket without the filter for broadband and it's still the same,so Orange say it's because i have an old BT socket and it needs renewing,and they say it will cost £100-£150 and £50 an hour after that!!! well i have to say it's a no no, cos i can't afford that!!!!! as long as i can get my internet i'm not bothered about the phone as i have my mobile and besides i did'nt use the landline that much, only after 7pm when i got my free calls lol------------
does anyone work for BT and are those prices right?
i know that if it's an outside fault there's no charge for repair,but i think those charges are a bit steep!
chris.
i'm having problems with my phone socket----here's what's happening------the line is very crackley,i am with Orange for phone&broadband,i have been on to them about this and they have checked the line and they say there are no faults on the line, the phone itself has been checked,i've tried another phone in the socket and it's still the same,also tried plugging phone directly into socket without the filter for broadband and it's still the same,so Orange say it's because i have an old BT socket and it needs renewing,and they say it will cost £100-£150 and £50 an hour after that!!! well i have to say it's a no no, cos i can't afford that!!!!! as long as i can get my internet i'm not bothered about the phone as i have my mobile and besides i did'nt use the landline that much, only after 7pm when i got my free calls lol------------
does anyone work for BT and are those prices right?
i know that if it's an outside fault there's no charge for repair,but i think those charges are a bit steep!
chris.