Help Please - problem un-installing program - 5th Dec 2011 11:59pm
hi all,
really hoping some of you tech guru's will be able to help me.
bought a laptop on saturday from cash converters in b'head.
it has a program installed called - netintelligence.
the program in question wont let me log into Tombola ( bingo website ) or even let me check my numbers on the lottery website due to the fact the are gambling sites.
i've tried to get rid of it but it keeps asking for a password and as this is a 2nd hand laptop, we dont have the password.
called cash converters and apparently they are not allowed to give it to us even if they knew it ( which they say they don't ).
can anybody please help us to un-install the program?
cheers,
volly
really hoping some of you tech guru's will be able to help me.
bought a laptop on saturday from cash converters in b'head.
it has a program installed called - netintelligence.
the program in question wont let me log into Tombola ( bingo website ) or even let me check my numbers on the lottery website due to the fact the are gambling sites.
i've tried to get rid of it but it keeps asking for a password and as this is a 2nd hand laptop, we dont have the password.
called cash converters and apparently they are not allowed to give it to us even if they knew it ( which they say they don't ).
can anybody please help us to un-install the program?
cheers,
volly