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Posted By: TRANCENTRAL dongle problems - 25th Nov 2010 8:34pm
hi peeps having problems with my dongle frown
it just will not scan for a service c on checked the sim and its fine in my other dongle! its a 3 zet one on contract please help what can i do?
Posted By: chev_chelios Re: dongle problems - 25th Nov 2010 8:44pm
must be a knackered dongle?
Posted By: TRANCENTRAL Re: dongle problems - 25th Nov 2010 8:48pm
Originally Posted by stephen1972
must be a knackered dongle?

do i contact 3 then?
Posted By: chev_chelios Re: dongle problems - 25th Nov 2010 8:53pm
is other dongle a 3? If its a pay monthly they should send u a new 1. Good luck calling india lol
Posted By: RUDEBOX Re: dongle problems - 25th Nov 2010 8:54pm
I reckon so tc! Give 'em loads, lad! hammer
Posted By: TRANCENTRAL Re: dongle problems - 25th Nov 2010 8:56pm
Originally Posted by stephen1972
is other dongle a 3? If its a pay monthly they should send u a new 1. Good luck calling india lol


not going to cost me then? what about calling in to a 3 store?
btw both pay monthly !
Posted By: MattLFC Re: dongle problems - 25th Nov 2010 9:06pm
if its under warranty, it will cost you nothing, if it is a hardware fault, take it to the local 3store or telephone their customer services.

Alternatively, it could be a software fault, iirc they usually have their own dongle connection software, if thats the case try unistalling it and then reinstalling it.

Check the three website for help as well, if you use a connection anywhere, it might have some helpful advice for solving such problems.

If its a faulty dongle and your out of warranty (usually 12 months, but a lot of techy stuff carries 2 year EU warranties), then you may well have to pay for a new one, regardless of whether you are on PAYG or pay monthly (though in such circumstances, they usually offer a recon for low price or even free).
Posted By: chev_chelios Re: dongle problems - 25th Nov 2010 9:08pm
wouldnt think they charge you not worth much are they! U get contract from 3 store? Id pop in. talk to and english person lol
Posted By: TRANCENTRAL Re: dongle problems - 25th Nov 2010 9:17pm
Originally Posted by stephen1972
wouldnt think they charge you not worth much are they! U get contract from 3 store? Id pop in. talk to and english person lol
gotit from pc world mate!
Posted By: chev_chelios Re: dongle problems - 25th Nov 2010 9:24pm
you be better ringing 3 then, pc world will say its not there problem!
Posted By: rainbowbright Re: dongle problems - 25th Nov 2010 9:41pm
is it tht my 3 dongle playin up lol
Posted By: TRANCENTRAL Re: dongle problems - 25th Nov 2010 9:43pm
your is fine its mine the will not work!
Posted By: Nigel Re: dongle problems - 25th Nov 2010 10:30pm
Is there any form of service outage at all?
Posted By: TRANCENTRAL Re: dongle problems - 25th Nov 2010 10:50pm
Originally Posted by Nigel
Is there any form of service outage at all?

no mate!
Posted By: chev_chelios Re: dongle problems - 25th Nov 2010 10:52pm
what do they cost a month? How many gb do u get?
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