Take a look in the Sky Broadband thread matey, AX is the only person seemingly having problems with it.
There is at least 5 other users, including myself, who have admitted that since they got the bb, its been rock solid. To be fair, every single company has unhappy customers, and the amount of time AX has been having problems, tbh either there is a major fault on the line/DSLAM connection which is nout to do with Sky, or he simply hasnt been reporting the faults/exaggerating his claims, because if all our services were that bad, do you really think Sky would have gained nearly 1 million customers in just 14 months (look at what happening with TalkTalk for instance)?
Customers like myself require internet access to make a living, my computer is connected most of the day and night, if the Sky was crap, I would be the first person to leave them and go elsewhere, believe me.
My installation and activation was hassle free, the majority of people I have referred to Sky have also had the same experience, with the exception on one, being AX. Outside of Wiki, most of my family are now on Sky Broadband, they all turn to me for technology advice and I am the one who explained the cost benefits of Sky BB to them.
I dont game, so I simply can't comment on its gaming performance, I dont know if anyone else on this site uses it for gaming, maybe there is someone and can comment on its performance??
Personally I have been happy with Sky... im not so happy with my Sky+ box atm, which I have said on more then one occasion, but to be fair to it, its a 4yr old PVR2, which is used every single day, and I turn the power off to it of a night, which does cause premature mechanical breakdown.
Its not actually broken as such, its more a case of sometimes it can record dodgy, whereas it was fine for the first 3 years or so.
Having said that though, it's more due to my sheer laziness that Ihavent screwed a new PVR3 out of them yet, and its got to the point now where, because in the future they will be launching an IPTV on-demand service for customers with SkyHD boxes to begin with, followed by new compatible Sky+ boxes (if the manufacturing cost of the SkyHD boxes doesnt seriously come down), that I am now considering cutting my losses and getting SkyHD with a nice 300GB hard drive (not interested in the HD tbh, just the bigger storage space, Sky Anytime and the IPTV On Demand service)...