Insurance Claims - 6th Apr 2013 8:54am
House Insurance
My insurance company has farmed my claim out to another company ,it was then arranged for a surveyor(loss adjuster)to visit and make a schedule of work needing to be done etc. That seems fine.
The insurance company originally told me to get an independant report/estimate done for the work.
That done, when comparing the two assesments, the surveyor has not included various works, which I know will need doing. e.g. No one can plaster behind a radiator without removing it. The removal of the radiator has nor been included nor the removal and replacement of tiles. Various things like that have been ommitted from the surveyors report. They have been included on the estimate that I had done independantly, which was listed as work deemed to be necessary.
For what purpose do the insurers try to pretend these jobs are not necessary and would it be advisable to contact an official organisation before any work begins, so someone independant and outside this little hub of deceipt is aware and can act on my behalf, if needs be? If so , who?
My insurance company has farmed my claim out to another company ,it was then arranged for a surveyor(loss adjuster)to visit and make a schedule of work needing to be done etc. That seems fine.
The insurance company originally told me to get an independant report/estimate done for the work.
That done, when comparing the two assesments, the surveyor has not included various works, which I know will need doing. e.g. No one can plaster behind a radiator without removing it. The removal of the radiator has nor been included nor the removal and replacement of tiles. Various things like that have been ommitted from the surveyors report. They have been included on the estimate that I had done independantly, which was listed as work deemed to be necessary.
For what purpose do the insurers try to pretend these jobs are not necessary and would it be advisable to contact an official organisation before any work begins, so someone independant and outside this little hub of deceipt is aware and can act on my behalf, if needs be? If so , who?