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computer problem #991231
12th Nov 2015 8:05pm
12th Nov 2015 8:05pm
Joined: Jan 2014
Posts: 492
wirral
L
lincle Offline OP
Smartchild
lincle  Offline OP
Smartchild
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Joined: Jan 2014
Posts: 492
wirral
Hi Can anyone help me sort out my laptop which is causing probs when I try to write an email.The letters don't always appear or they do after Ive typed in something else so that sentences are nonsensical. A little blue circle goes round & round for a while then when it stops I can type a letter or number .Its taking so long just to type a few words & is running so slow its driving me potty.Grateful for any help

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Re: computer problem [Re: lincle] #991249
12th Nov 2015 9:16pm
12th Nov 2015 9:16pm
Joined: May 2010
Posts: 3,447
The Rectory Eastham
Vanmanone Offline
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Vanmanone  Offline
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The Rectory Eastham
Sounds like its full of malware .. these are quite good,download the latest version,make sure you run the ccleaner before running malwarebytes .. there free.
http://filehippo.com/download_ccleaner/
http://filehippo.com/download_malwarebytes_anti_malware/

Re: computer problem [Re: lincle] #991251
12th Nov 2015 9:35pm
12th Nov 2015 9:35pm
Joined: Jan 2014
Posts: 492
wirral
L
lincle Offline OP
Smartchild
lincle  Offline OP
Smartchild
L
Joined: Jan 2014
Posts: 492
wirral
Thanks Vanmanone,as I'm a technophobe I will ask my Son tomorrow if he will do this for me.Hopefully it will solve the problem & keep me sane. Will let you know. Appreciate your help

Re: computer problem [Re: lincle] #991256
12th Nov 2015 10:14pm
12th Nov 2015 10:14pm
Joined: Nov 2003
Posts: 21,231
Wirral
Mark Offline

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Mark  Offline

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Joined: Nov 2003
Posts: 21,231
Wirral
As above, you most definitely have some resources taking over the processor and its normal tasks.

After you have run both of those programs you should consider in Internet Security.

If not, don't save any bank details or passwords on that computer, its not protected from your description.


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Re: computer problem [Re: lincle] #991258
12th Nov 2015 10:40pm
12th Nov 2015 10:40pm
Joined: Nov 2011
Posts: 1,923
Wallasey/New Brighton
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j_demo Offline
Forum Addict
j_demo  Offline
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J
Joined: Nov 2011
Posts: 1,923
Wallasey/New Brighton
First thought was maybe your keyboard got a bit of water or something in it, happened to me one day i was cleaning my laptop with a wet wipe and some got between the keys and messed it up, a P was coming out like a ! And other such nonsense. Took the thing apart and dried it out under a halogen heater and it all works fine now.

Lack of computing power sounds also playsible.

If you have access to a usb keyboard try that out first otherwise a system clean up and the such may well sort it.

Re: computer problem [Re: lincle] #991259
12th Nov 2015 10:43pm
12th Nov 2015 10:43pm
Joined: Mar 2010
Posts: 4,036
Heswallish
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fish5133 Offline
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fish5133  Offline
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Heswallish
on the less serious side-if you have a wireless mouse and keyboard check if your batteries in your mouse and keyboard are ok. Also if any keys are stuck down .

on the serious side... think I had similar problem shortly before hit with cryptolocker-- in which case don't save anything to a pen drive or external hard drive in case of infecting those.

Re: computer problem [Re: lincle] #991281
13th Nov 2015 9:23am
13th Nov 2015 9:23am
Joined: Jan 2014
Posts: 492
wirral
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lincle Offline OP
Smartchild
lincle  Offline OP
Smartchild
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Joined: Jan 2014
Posts: 492
wirral
Thanks everyone.I will get my Son to try your suggestions .I have internet security so hopefully my details will be safe.

Re: computer problem [Re: lincle] #991472
14th Nov 2015 11:34am
14th Nov 2015 11:34am
Joined: Jun 2011
Posts: 357
Wallasey
H
Habdab Offline
Old Hand
Habdab  Offline
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Joined: Jun 2011
Posts: 357
Wallasey
The only way your personal files will be safe, is if you regularly back them up to an external drive which you then remove from your Computer. If left connected, "Cryptolocker" or a similar ransom ware will infect that drive too and encrypt all of your files.
Paying the ransom is no guarantee they'll send you the password to un-encrypt your files.

Cryptolocker has been covered before on this Forum....
https://www.wikiwirral.co.uk/forums...locker-ransomware-beware.html#Post959787

Last edited by Habdab; 14th Nov 2015 11:38am.

Fetere sum, ego sum Ergo
Re: computer problem [Re: lincle] #991517
14th Nov 2015 6:22pm
14th Nov 2015 6:22pm
Joined: Jan 2014
Posts: 492
wirral
L
lincle Offline OP
Smartchild
lincle  Offline OP
Smartchild
L
Joined: Jan 2014
Posts: 492
wirral
Thanks everyone .My Son called today & looked at your suggestions,did something,dont know what but things much better not 100% but faster speed & better typing ability. Habdab I didn't spot your reply so will have to show my Son I know he backs up some of my files,photos etc onto an external drive .Thanks again


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