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#986895 - 14th Oct 2015 9:44pm MS Office 2016 For Windows
ManxCat Offline

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Registered: 26th Apr 2010
Posts: 214
Loc: Birkenhead
I am trying to install a new copy of office 2016 for a Windows PC.

It downloads and installs okay but no program will load without crashing.

I have tried uninstalling and trying again but to no avail.

I believe the Mac versions are having the same problems.

Any thoughts please..
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#986897 - 14th Oct 2015 9:52pm Re: MS Office 2016 For Windows [Re: ManxCat]
Mark Offline


Wiki Master

Registered: 9th Nov 2003
Posts: 21062
Loc: Wirral
This shouldn't happen in modern times, were always the testers with these products.

They used to say, disable your anti virus while installing but Microsoft should do better.

After your uninstall try a reboot.

It should detect x32 bit or x64 bit versions so double check them.

What version of Windows is it??
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#986899 - 14th Oct 2015 10:11pm Re: MS Office 2016 For Windows [Re: Mark]
ManxCat Offline

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Registered: 26th Apr 2010
Posts: 214
Loc: Birkenhead
Windows 10 pro Mark.
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#986907 - 14th Oct 2015 10:43pm Re: MS Office 2016 For Windows [Re: ManxCat]
diggingdeeper Offline

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Registered: 9th Jul 2008
Posts: 10295
Loc: Birkenhead
If you have any previous versions of office installed you have to un-install them first and reboot before installing 2016.
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#986908 - 14th Oct 2015 11:04pm Re: MS Office 2016 For Windows [Re: diggingdeeper]
ManxCat Offline

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Registered: 26th Apr 2010
Posts: 214
Loc: Birkenhead
Yes, I took off Office 2010 but still had the same crashes.

Ive had take off office 2016 and put 2010 back on again.

Maybe MS will realise there is problem on Windows as well Apple Macs. They've released a fix update for Apple yesterday. Tomorrow for Windows, maybe...
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#986921 - 14th Oct 2015 11:45pm Re: MS Office 2016 For Windows [Re: ManxCat]
diggingdeeper Offline

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Registered: 9th Jul 2008
Posts: 10295
Loc: Birkenhead
They had this problem recurring throughout beta testing and with the preview editions, they are total numbskulls for releasing it without it being resolved, I guess they over-commited themselves to the Sep 22nd release date.
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In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#986949 - 15th Oct 2015 10:24am Re: MS Office 2016 For Windows [Re: ManxCat]
philmch Offline
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Registered: 27th Dec 2007
Posts: 329
Loc: Wirral
Get Open Office instead. It's free and will be compatible with all of your documents:
https://www.openoffice.org

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#986971 - 15th Oct 2015 1:11pm Re: MS Office 2016 For Windows [Re: philmch]
j_demo Offline
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Registered: 4th Nov 2011
Posts: 1880
Loc: Wallasey/New Brighton
Originally Posted By: philmch
Get Open Office instead. It's free and will be compatible with all of your documents:
https://www.openoffice.org

But they've already paid for office 2016...

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#987042 - 15th Oct 2015 7:10pm Re: MS Office 2016 For Windows [Re: ManxCat]
Mark Offline


Wiki Master

Registered: 9th Nov 2003
Posts: 21062
Loc: Wirral
After a Quick Google click me

At least Microsoft is contributing to it.
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#987075 - 15th Oct 2015 10:12pm Re: MS Office 2016 For Windows [Re: Mark]
ManxCat Offline

Addict

Registered: 26th Apr 2010
Posts: 214
Loc: Birkenhead
Good find Mark.

At least MS are acknowledging a problem but are just passing buck onto us the user by getting us to problem solve it for them by performing various lengthy procedures. When you pay upwards of 300 for software you expect it work out of the box as it were.

I've reinstalled 2010 version but wanted the later one as it looks fresh and modern and should work better.

I am going to give 2016 another try but will wait until all the bugs have been swatted.

Software is definitely released far to early.
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#987077 - 15th Oct 2015 10:23pm Re: MS Office 2016 For Windows [Re: ManxCat]
Mark Offline


Wiki Master

Registered: 9th Nov 2003
Posts: 21062
Loc: Wirral
My rule of thumb years ago was wait for version x.01

I know those days are gone, but you would go mad with say a car stereo that didn't work after paying 300

Sympathies mate.
Any chance of a refund??
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#987151 - 16th Oct 2015 8:08pm Re: MS Office 2016 For Windows [Re: Mark]
ManxCat Offline

Addict

Registered: 26th Apr 2010
Posts: 214
Loc: Birkenhead
No worries Mark.

The version I have is for one PC only and has been linked already. It will work eventually when MS relises there is a problem and release an update to fix it.

It is better to wait for 0.1 versions come out and not jump in straight after product releases.

I will persevere with this and keep you updated and this will help others who maybe having the same problems with both office 2016 and 2013


Edited by ManxCat (16th Oct 2015 8:09pm)
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#987521 - 20th Oct 2015 10:23am Re: MS Office 2016 For Windows [Re: ManxCat]
Gibbo Online   content
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Registered: 27th Dec 2010
Posts: 1787
Loc: Oxton
Working OK here on Windows 10 so I'm not sure what to say.

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