WikiWirral 16yrs online 24/7 365 days a year.
Forum Statistics
Posts1,028,176
Topics75,602
Members13,519
Forums65
Posts in last 24hrs7
Most Online14,906
Nov 23rd, 2019
Who's Online Now
30 registered members (10 invisible), 1,427 guests, and195 spiders.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


Popular Topics(Views 7days)
New General Forums
Remembrance day
by locomotive. 30th Sep 2020 7:21pm
George Carlin
by BultacoAstro. 10th Sep 2020 9:00am
Our Earth
by granny. 8th Sep 2020 10:02am
The Moon Landing ?
by BultacoAstro. 29th Aug 2020 4:58pm
New Wirral History
Argyle Theatre
by mikeeb. 25th Sep 2020 1:23pm
St Andrews Square
by MIKE6570. 22nd Sep 2020 5:22pm
Stage-Coach Timetables in 1830's
by mikeeb. 19th Sep 2020 4:05pm
Birkenhead Trams 1876
by mikeeb. 17th Sep 2020 3:38pm
WHAT PUB
by derekdwc. 12th Sep 2020 12:51pm
Forum Tips
Photo Gallery Forums
Boaty McBoatface takes shape
The gathering storm: Mersey waterfront today
Topic Replies
Classic Rock The Bands Are Awakening
by BultacoAstro. 1st Oct 2020 3:26pm
Where in Laird St is this?
by MIKE6570. 1st Oct 2020 12:37pm
Blitz: The bombs that changed Britain
by diggingdeeper. 30th Sep 2020 11:10pm
SEISS 3rd Grant
by diggingdeeper. 30th Sep 2020 10:45pm
Wanted Computer Desk
by Reno37. 30th Sep 2020 5:27pm
Our Earth
by mikeeb. 30th Sep 2020 11:37am
LCT 7074
by mikeeb. 30th Sep 2020 11:30am
Van carpet fitter
by Gibbo. 28th Sep 2020 12:29pm
Coping Stones
by zigzagwanderer. 28th Sep 2020 1:08am
October
M T W T F S S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31
Recent Posts : What's On ?
Previous Topic
Next Topic
Print Topic
Rate Topic
Pre-recorded marketing calls from within UK #985981
7th Oct 2015 2:35pm
7th Oct 2015 2:35pm
Joined: May 2011
Posts: 921
Greasby
G
Greenwood Offline OP
Guardian
Greenwood  Offline OP
Guardian
G
Joined: May 2011
Posts: 921
Greasby
One firm, Falon and Pointer, a claims management firm based in Swansea, is being a particular nuisance about this. Apparently the Telephone Preference Service will only pursue 'live' unsolicited calls, not pre-recorded ones. I've emailed Falcon and Pointer (info@falconandpointer.com) and let them know what I think in no uncertain terms, but I don't know what to do next. Are there any other avenues to explore to stop these nuisance calls? Any ideas?

Google Ads
Re: Pre-recorded marketing calls from within UK [Re: Greenwood] #985994
7th Oct 2015 5:02pm
7th Oct 2015 5:02pm
Joined: Nov 2003
Posts: 21,231
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,231
Wirral
I'm sure this can fall under Harassment.

Keep a log you never know when your going to need it.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: Pre-recorded marketing calls from within UK [Re: Greenwood] #986060
7th Oct 2015 7:19pm
7th Oct 2015 7:19pm
Joined: Nov 2009
Posts: 143
Great Sutton
C
Cobby Offline
Enthusiast
Cobby  Offline
Enthusiast
C
Joined: Nov 2009
Posts: 143
Great Sutton
You need to complain to the Information Commissioners Office. From the TPS website:

Quote
Telephone Preference Service (TPS) will help reduce receipt of live unsolicited direct marketing calls but will not stop pre- recorded calls.
Organisations that use recorded phone message to try and sell or promote their products or services have to comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003. These say that marketers who leave recorded phone messages must obtain prior consent from the subscriber before they can make such a call.
Where a subscriber receives a recorded phone message they haven't agreed to there may have been a breach of the regulations. If you are receiving recorded messages and have not given prior permission and can identify the organisation leaving the message, you can complain directly to the Information Commissioner's Office (ICO), who are the body responsible for enforcing the above regulation. Their details are:
The Information Commissioners Office
Tel: 03031231113


Web: http://www.ico.gov.uk/complaints/privacy_and_electronic_communications.aspx


Edited because the quoted link doesn't work - try https://ico.org.uk/for-the-public/nuisance-calls/

Last edited by Cobby; 7th Oct 2015 7:22pm.
Re: Pre-recorded marketing calls from within UK [Re: Cobby] #986075
7th Oct 2015 8:25pm
7th Oct 2015 8:25pm
Joined: Dec 2010
Posts: 256
Moreton
A
Alonso Offline
Addict
Alonso  Offline
Addict
A
Joined: Dec 2010
Posts: 256
Moreton
Right...we were being pestered by these calls at all hours of the day. Many were "caller withheld" nuisances. I even had one call me after midnight. So, about 3 weeks ago I spent the best 39 I have ever spent in ages and bought us a BT 8500 . You must have "caller display" to get the best out of it. You can buy them from Argos, I got ours from BT which took a few days for delivery.
Since setting it up , calls from the Swansea people are blocked as are all International/ caller witheld numbers/ anybody who is not prepared to state who they are, etc.
Genuine callers will state who they are. Nuisances hang up once they are asked to state who they are. You won't know that they are ringing you when that is happening. Only family and friends+ any outside agency whom we consider are essential numbers, such as our GP for instance, are stored in the phone. We accept their calls instantly.
It's amazing going through the day and not having to hear these nuisances ringing us all the time. I usually check the caller list before going to bed which shows the list of all incoming calls+ those that have been blocked.
Now, I appreciate that many people consider it an inconvenience to have to pay for a new phone + many don't like paying for "caller display," but for a couple of quid extra a month, I personally consider it's money well spent.
Google BT 8500. There's loads of information on there to read about the phone.I promise if you buy one, you will get peace at last.
One last thing, don't worry if you are a technophobe; this piece of kit is so easy to set up. Even the owner's manual is easy to follow. Good luck, whatever you intend to do.

Re: Pre-recorded marketing calls from within UK [Re: Greenwood] #986077
7th Oct 2015 8:32pm
7th Oct 2015 8:32pm
Joined: Jul 2008
Posts: 13,591
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 13,591
Birkenhead
On talktalk you can block last number, free service I think though you have to register a PIN.


The further you are down the pay scale, the more 'essential' you are when the s--- hits the fan... Sue Farbysmith 2020

Insults are engendered from vulgar minds, like toadstools from a dunghill - Charles Caleb Colton

We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: Pre-recorded marketing calls from within UK [Re: Greenwood] #986078
7th Oct 2015 8:33pm
7th Oct 2015 8:33pm
Joined: May 2008
Posts: 4,114
Devon
S
Softy_Southerner Offline

Forum Guardian
Softy_Southerner  Offline

Forum Guardian
S
Joined: May 2008
Posts: 4,114
Devon
I have caller display and will not answer unless I recognise the number.If someone really wants me they'll either leave a voice mail or call my mobile. Over the years my nuisance calls have stopped completely.

Re: Pre-recorded marketing calls from within UK [Re: Greenwood] #986091
7th Oct 2015 10:04pm
7th Oct 2015 10:04pm
Joined: May 2011
Posts: 921
Greasby
G
Greenwood Offline OP
Guardian
Greenwood  Offline OP
Guardian
G
Joined: May 2011
Posts: 921
Greasby
Good ideas there, folks - will follow them up. My phone is quite new, sadly, so I won't change it for caller display at this stage unless things get bad, but will check on the talktalk blocking service, and the Information Commissioner's Office. Many thanks.

Re: Pre-recorded marketing calls from within UK [Re: Greenwood] #986627
12th Oct 2015 3:36pm
12th Oct 2015 3:36pm
Joined: Jul 2013
Posts: 35
Wallasey
Z
zippy44 Offline
Newbeee
zippy44  Offline
Newbeee
Z
Joined: Jul 2013
Posts: 35
Wallasey
I unplug my house phone now as fed up of automated calls coming through

Re: Pre-recorded marketing calls from within UK [Re: zippy44] #986656
12th Oct 2015 5:38pm
12th Oct 2015 5:38pm
Joined: Oct 2009
Posts: 2,389
between heaven & hell
starakita Offline

Forum Master
starakita  Offline

Forum Master
Joined: Oct 2009
Posts: 2,389
between heaven & hell
All I get is surveys for stuff I'm not interested in,say no to it all then get calls from these companies.I don't answer the phone & just let it ring or unplug it.If it's school,family or friends they ring my mobile.


no1s gonna keep me from u

Moderated by  Mark 

Random Wirral Images

Click to View Topic.
Newest Topics
Blitz: The bombs that changed Britain
by mikeeb. 30th Sep 2020 4:02pm
SEISS 3rd Grant
by diggingdeeper. 25th Sep 2020 10:06pm
Argyle Theatre
by mikeeb. 25th Sep 2020 1:23pm
Woody
by lincle. 23rd Sep 2020 1:57pm
St Andrews Square
by MIKE6570. 22nd Sep 2020 5:22pm
For Sale & Free
Wanted Computer Desk
by Reno37. 30th Sep 2020 5:27pm
Coping Stones
by zigzagwanderer. 28th Sep 2020 1:08am
peugeot
by lincle. 25th Sep 2020 5:17pm
toy
by sunnyside. 22nd Sep 2020 12:55pm
Wanted Bultaco Astro Or Pursang 360 Model 104
by BultacoAstro. 13th Sep 2020 10:39pm
Member Spotlight
Gibbo
Gibbo
Oxton
Posts: 2,195
Joined: December 2010
Show All Member Profiles 
Newest Members
Cavanagh_Shaw, NellyDee, Paul_Mason, Allotmentpete, Mike11
13519 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Van carpet fitter
by Gibbo. 17th Sep 2020 9:16am
Tower road. Birkenhead and now Dock road
by keef666. 6th Sep 2020 1:53pm
Enjoy the street theatre!
by Excoriator. 5th Sep 2020 3:50pm
Laminate flooring
by casper. 4th Sep 2020 6:33pm
News : New Topics
SEISS 3rd Grant
by diggingdeeper. 25th Sep 2020 10:06pm
Award for Corbyn ???
by granny. 27th Aug 2020 10:41pm
Casper Specials
by granny. 23rd Aug 2020 5:39pm
Coronavirus
by cools. 30th Jan 2020 5:38pm
Brexit Transition
by diggingdeeper. 19th Mar 2018 2:50pm
New Enthusiast Forums
Blitz: The bombs that changed Britain
by mikeeb. 30th Sep 2020 4:02pm
Woody
by lincle. 23rd Sep 2020 1:57pm
Dorothea Quarry Aug 2020
by KevinFinity. 18th Sep 2020 9:45pm
cat found,Wallasey
by doggod. 17th Sep 2020 8:55pm
Spring fitting required
by gerrymoore. 17th Sep 2020 9:20am
Popular Topics(Views 24hrs)
Wirral Sunrise Sunset
Sunrise Thu 7:15am
Sunset Thu 6:47pm
Local Time Thu 5:52pm
Powered by UBB.threads™ PHP Forum Software 7.6.1.1