WikiWirral Online with you since 2003, fantastic.
Forum Statistics
Posts1,031,527
Topics76,033
Members14,008
Forums65
Posts in last 24hrs0
Most Online14,906
Nov 23rd, 2019
Who's Online Now
22 registered members (5 invisible), 1,209 guests, and251 spiders.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


Popular Topics(Views 7days)
New General Forums
Losing our Freedom re COVID booster jab
by Longnails. 4th Dec 2021 11:40pm
FastShow
by GaryFromWirral. 2nd Dec 2021 3:22pm
Crazed ...
by GaryFromWirral. 1st Dec 2021 3:42pm
New Wirral History
Wallasey Tunnel construction.
by mikeeb. 1st Dec 2021 2:05pm
Elm Grove Wallasey
by TomWM. 8th Nov 2021 3:01pm
Aerial Archaeology Mapping Explorer
by diggingdeeper. 24th Oct 2021 5:18pm
Wirral Home Guard
by bridekirk. 12th Nov 2020 10:34pm
Rivacre Valley Ellesmere Port
by pegsgirl. 20th Apr 2015 7:06pm
Forum Tips
Photo Gallery Forums
Cruise liner Anthem of the Seas
Tram by the Penny Bridge
Topic Replies
6600 Still Without Electricty
by mikeeb. 7th Dec 2021 1:14pm
Covid Day 2 testing centres with quick processing
by diggingdeeper. 6th Dec 2021 11:50pm
Wirral Home Guard
by Tomcra. 6th Dec 2021 12:15pm
Leasehold Bill
by Longnails. 5th Dec 2021 11:40pm
West Kirby bar owner waved knife at bar staff
by keef666. 5th Dec 2021 6:48am
Storm Arwen Aftermath Shocker In Livypool M8
by Greenwood. 3rd Dec 2021 3:49pm
Social Care reforms unfair!
by diggingdeeper. 3rd Dec 2021 1:50am
Blackmere Village
by Greenwood. 2nd Dec 2021 5:36pm
Doctors appointments
by diggingdeeper. 1st Dec 2021 3:24pm
December
M T W T F S S
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
Recent Posts : What's On ?
Blackmere Village
by Greenwood. 2nd Dec 2021 5:36pm
Previous Topic
Next Topic
Print Topic
Rate Topic
Cryptolocker Ransomware Beware #959496
28th Aug 2015 3:22pm
28th Aug 2015 3:22pm
Joined: Mar 2010
Posts: 4,044
Heswallish
F
fish5133 Offline OP
Forum Guardian
fish5133  Offline OP
Forum Guardian
F
Joined: Mar 2010
Posts: 4,044
Heswallish
Been hit with above virus. Think I picked it up when trying to find a live football match on the net. had mixed advice about it. One computer guy said just say goodbye to all your files, wipe clean the hard drive, reinstall a clean windows package £50+

another guy said don't listen to that computer guy he is a liar cant be trusted (strong words about a competitor) we can sort it out and you wont lose any files. No fix no fee or £35 if we sort it.

any other opinions? thanks

Google Ads
Re: Cryptolocker Ransomware Beware [Re: fish5133] #959499
28th Aug 2015 3:49pm
28th Aug 2015 3:49pm
Joined: Feb 2015
Posts: 211
wirral
palemoon Offline
Addict
palemoon  Offline
Addict
Joined: Feb 2015
Posts: 211
wirral
I suggest you wait for Mark to reply, as I'm sure he will.

Re: Cryptolocker Ransomware Beware [Re: fish5133] #959500
28th Aug 2015 4:03pm
28th Aug 2015 4:03pm
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
No fix no fee. .
Thats more like if we cant do it your files are gone but we wont charge you.

How important is the data on your pc, if its not important just format and reinstall.

Do you have a name for the ransomware.

If your files are so important then you need guarantees that its going to work, not just a no fee were sorry.

To do it properly, you need to clone or image the drive. Then try and fix it.

Personally, if you can get your files / pictures off there, i would reinstall from scratch so you know its a clean system and there isn't further trouble ahead.

You should also consider updating your passwords on anything and everything, and keep an eye on your bank statements. If your locked out you should at the least disconnected it from the internet, cable or wifi. Update router passwords for your wifi.

Maybe a bit over the top, but we dont know what your dealing with just yet.

Will it allow you to do a system restore??


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: Cryptolocker Ransomware Beware [Re: fish5133] #959518
28th Aug 2015 5:19pm
28th Aug 2015 5:19pm
Joined: Jul 2008
Posts: 14,033
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 14,033
Birkenhead
General trick for cryptolocker is to boot up in safe mode, delete all the cryptolocker stuff, reboot. Then restore all the files you want from system restore, takes your files back in date to last restore but gets you going.

It is better to do a clean install, you never know what hidden wonders might have been included.

What security software were you using? Most should have stopped this happening.



We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: Cryptolocker Ransomware Beware [Re: fish5133] #959519
28th Aug 2015 5:31pm
28th Aug 2015 5:31pm
Joined: May 2011
Posts: 1,312
Wallasey
TheComputerLab Offline
Forum Addict
TheComputerLab  Offline
Forum Addict
Joined: May 2011
Posts: 1,312
Wallasey
Crypto locker is the worst virus of them all I am afraid. I work in IT and have had many people with it.

the first version of crypto locker can be decrypted but the newer versions can't. If you don't have your files system restore won't work as all a system restore will do is restore the operating system and leave your personal files on touched.

Crypto locker has a built-in mechanism which disables system restore and previous versions so you can't roll back. The only way to get your files back is if you have a backup. The crypto locker virus itself can quite easily be removed from the computer using AVG or similar.

Re: Cryptolocker Ransomware Beware [Re: diggingdeeper] #959521
28th Aug 2015 5:37pm
28th Aug 2015 5:37pm
Joined: Mar 2010
Posts: 4,044
Heswallish
F
fish5133 Offline OP
Forum Guardian
fish5133  Offline OP
Forum Guardian
F
Joined: Mar 2010
Posts: 4,044
Heswallish
Have Avast security software. did a virus scan only day or 2 before and it didn't flag anything. Don't know if this virus just hits you or takes its time over a few hours or day to screw your docs and pictures up. had a few warnings whilst on net about long script running.

Re: Cryptolocker Ransomware Beware [Re: fish5133] #959531
28th Aug 2015 6:18pm
28th Aug 2015 6:18pm
Joined: Jul 2008
Posts: 14,033
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 14,033
Birkenhead
You need AutoSandbox and DeepScreen switched on in Avast to prevent cryplocker and a number of other nasties, one of the reasons I didn't like Avast when I ran it for a few months.



We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: Cryptolocker Ransomware Beware [Re: fish5133] #959549
28th Aug 2015 7:43pm
28th Aug 2015 7:43pm
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
Great Video that DD i want the music.

It really does screws with your files.
They are nasty pieces of work.

If you downloaded a app to view the sport, i would guess that is a good starting point. As you probably gave it the permission to run.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: Cryptolocker Ransomware Beware [Re: fish5133] #959649
29th Aug 2015 3:15pm
29th Aug 2015 3:15pm
Joined: Sep 2012
Posts: 46
West Kirby
J
Jake_ Offline
Newbeee
Jake_  Offline
Newbeee
J
Joined: Sep 2012
Posts: 46
West Kirby
I'm a cyber security analyst and systems engineer, I've came across cryptolocker ransomware many times, mainly due to research: There is no "fix" for cryptolocker, it encrypts your files with RSA Encryption, the only way to decrypt it is to get the private key, which would be from the "attacker" themselves, hence the name ransomware. No company should charge you £50 for a format and reinstall, that's a bit pricy seeing someone could do it themselves rather easily. Also, no one can guarantee you a fix for £35 without losing files, not unless he somehow manages to have the private keys, if so, I'm sure a lot of people would like to have a friendly chat with him. Just to add, Kaspersky labs managed to gain access to one of the ransomwares control servers, they released a tool which managed to decrypt a small amount of infectees, a quick Google will bring the information up. Hope it helps!

Re: Cryptolocker Ransomware Beware [Re: fish5133] #959787
30th Aug 2015 9:48pm
30th Aug 2015 9:48pm
Joined: Jun 2011
Posts: 358
Wallasey
H
Habdab Offline
Old Hand
Habdab  Offline
Old Hand
H
Joined: Jun 2011
Posts: 358
Wallasey
I know it's like bolting the stable door after the Horse has gone, but you should always regularly back up your personal files to an EXTERNAL HDD (Hard drive), and remove the HDD from the computer after backup, otherwise the cryptolocker will infect that drive as well.
If you end up getting infected, format ALL the drives in the PC, then re-install the OS and then restore your files from the External HDD, not forgetting to remove it after the restore.
DON'T leave it connected!
It's a drawn out process but at least you don't lose everything.
To speed up the OS instalation, you can always make a system image and a repair disk, once you have the PC set up as you want.


Fetere sum, ego sum Ergo
Re: Cryptolocker Ransomware Beware [Re: fish5133] #959801
31st Aug 2015 12:56pm
31st Aug 2015 12:56pm
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
Good Point about the External Drives being disconnected.
I didnt know that / forgot about that.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: Cryptolocker Ransomware Beware [Re: fish5133] #961126
10th Sep 2015 10:40pm
10th Sep 2015 10:40pm
Joined: Mar 2010
Posts: 4,044
Heswallish
F
fish5133 Offline OP
Forum Guardian
fish5133  Offline OP
Forum Guardian
F
Joined: Mar 2010
Posts: 4,044
Heswallish
Originally Posted by fish5133
Been hit with above virus. Think I picked it up when trying to find a live football match on the net. had mixed advice about it. One computer guy said just say goodbye to all your files, wipe clean the hard drive, reinstall a clean windows package £50+

another guy said don't listen to that computer guy he is a liar cant be trusted (strong words about a competitor) we can sort it out and you wont lose any files. No fix no fee or £35 if we sort it.

any other opinions? thanks


Seems the first computer guy was correct and not a liar .. Unfortunately the promises of the "we can fix it no problem and you wont lose any files £35 " were not forthcoming and he had to wipe my hard drive and reinstall. Are computer shops that desperate they have to malign their competitors and make false promises of their own in order to get business

Re: Cryptolocker Ransomware Beware [Re: fish5133] #961215
11th Sep 2015 4:05pm
11th Sep 2015 4:05pm
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
its like they hold you to ransom, as you need your computer the longer they take the more desperate you become, and then the point comes when you say "Just do what you have to do". ..

So are you saying you went to the £35 no fee.
If so were you charged.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: Cryptolocker Ransomware Beware [Re: fish5133] #992609
23rd Nov 2015 10:04am
23rd Nov 2015 10:04am
Joined: Feb 2015
Posts: 211
wirral
palemoon Offline
Addict
palemoon  Offline
Addict
Joined: Feb 2015
Posts: 211
wirral

Re: Cryptolocker Ransomware Beware [Re: palemoon] #993328
28th Nov 2015 9:24pm
28th Nov 2015 9:24pm
Joined: Mar 2010
Posts: 4,044
Heswallish
F
fish5133 Offline OP
Forum Guardian
fish5133  Offline OP
Forum Guardian
F
Joined: Mar 2010
Posts: 4,044
Heswallish


Would you trust it!!. Damage done for me. Went with the no fix no fee guy who then couldn't do it but did a delete and clean of hard drive--and charged more than £35. At least am back up and running again and thankfully my last previous back up meant I only lost a few files. Which reminds me--back up time


Moderated by  Mark 

Random Wirral Images

Click to View Topic.
Newest Topics
Covid Day 2 testing centres with quick processing
by CarterUSM. 6th Dec 2021 9:02am
6600 Still Without Electricty
by diggingdeeper. 4th Dec 2021 4:12am
Wallasey Tunnel construction.
by mikeeb. 1st Dec 2021 2:05pm
Blackmere Village
by Longnails. 1st Dec 2021 10:02am
Storm Arwen Aftermath Shocker In Livypool M8
by GaryFromWirral. 30th Nov 2021 8:57pm
For Sale & Free
PS5 + extra pad + Wireless headphones
by Peter0787. 30th Nov 2021 11:39am
XMAS IS COMING
by lincle. 18th Nov 2021 8:38pm
Benelli TNT 125cc tornado naked
by paul110180. 17th Nov 2021 5:42pm
Wanted Adult Magazines
by Phildog. 30th Oct 2021 5:35pm
Vauxhall meriva 1.4 VXR rep
by paul110180. 1st Aug 2021 2:26pm
Member Spotlight
Gibbo
Gibbo
Oxton
Posts: 2,234
Joined: December 2010
Show All Member Profiles 
Newest Members
Chammond, JacqMcCo, StevenStafford, Sausage, Newt79
14008 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Covid Day 2 testing centres with quick processing
by CarterUSM. 6th Dec 2021 9:02am
Blackmere Village
by Longnails. 1st Dec 2021 10:02am
Shop Window Personal Ads.
by TheGodSplinter. 25th Nov 2021 5:24pm
Temporary relocation of Birkenhead Market
by mikeeb. 29th May 2021 1:01pm
News : New Topics
6600 Still Without Electricty
by diggingdeeper. 4th Dec 2021 4:12am
Storm Arwen Aftermath Shocker In Livypool M8
by GaryFromWirral. 30th Nov 2021 8:57pm
West Kirby bar owner waved knife at bar staff
by Gibbo. 30th Nov 2021 12:28pm
Leasehold Bill
by BultacoAstro. 30th Nov 2021 9:37am
Social Care reforms unfair!
by Longnails. 25th Nov 2021 2:36pm
New Enthusiast Forums
Bultaco pursang
by Bultaco. 13th Mar 2019 12:43pm
John Lewis Xmas advert
by cools. 4th Nov 2016 7:14pm
Popular Topics(Views 24hrs)
Wirral Sunrise Sunset
Sunrise Wed 8:15am
Sunset Wed 3:53pm
Local Time Wed 4:11pm
Powered by UBB.threads™ PHP Forum Software 7.6.1.1