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#927629 - 12th Feb 2015 9:50am Samsung S3 Questions Erase Reset
saltytom Offline
Old Hand

Registered: 23rd May 2011
Posts: 360
Loc: WALLASEY
Im giving an old phone to wife questions.

How do I find if it is locked to a network had O2 sim previously,

Should I do a factory reset and how.

How can she keep her number she has a pay as you go sim

Thank you for any help


Edited by Mark (12th Feb 2015 12:01pm)
Edit Reason: renamed

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#927647 - 12th Feb 2015 10:29am Re: Samsung S3 Questions Erase Reset [Re: saltytom]
Gibbo Offline
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Registered: 27th Dec 2010
Posts: 1755
Loc: Oxton
If its an Android phone - Settings - Backup and Reset - Factory Data Reset.

Switch on your mobile phone with a sim card from a network other than the network you are currently with. If you are able to use the phone, you can be sure that your phone is not locked. If your phone displays an error message saying "Wrong sim" or "Incorrect sim" or "Emergency calls only", etc., then your phone is probably locked.

If it is locked to one network its usually quite a simple process to get it unlocked. It will either be free with some software on one of the phone forums (I recommend Modaco) or you can buy an unlock code from Ebay, or take it to a indy phone shop that does repairs and cases and the like.

Her number is in her SIM, so it will transfer across to the new phone.

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#927649 - 12th Feb 2015 10:34am Re: Samsung S3 Questions Erase Reset [Re: saltytom]
Gibbo Offline
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Registered: 27th Dec 2010
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#927657 - 12th Feb 2015 10:45am Re: Samsung S3 Questions Erase Reset [Re: Gibbo]
saltytom Offline
Old Hand

Registered: 23rd May 2011
Posts: 360
Loc: WALLASEY
Thanks Gibbo her old phone is steam driven and still has the big sim card not micro.

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#927667 - 12th Feb 2015 11:30am Re: Samsung S3 Questions Erase Reset [Re: saltytom]
Gibbo Offline
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Registered: 27th Dec 2010
Posts: 1755
Loc: Oxton
Ah, you'd need to visit your phone provider shop. They should be able to swap the number over to a micro SIM. They did with me on Orange.

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#927677 - 12th Feb 2015 12:00pm Re: Samsung S3 Questions Erase Reset [Re: saltytom]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21028
Loc: Wirral
Follow these steps.

1. Back up your data and settings to your Google account
2. Back up your photos and videos
3. Back up your Texts and call log
4. Encrypt your data (To encrypt your data, go to Settings > Security > Encrypt phone. )
5. Disable Reactivation Lock (in Settings > Security > and uncheck Reactivation lock.)
6. Perform a factory reset

Once you have all of your data backed up, itís time to wipe it from your device. To ensure all of your data is gone, youíll need to do more than perform a factory reset. In a recent study by Avast, the company found photos and other personal data on factory reset phones.

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#927740 - 12th Feb 2015 5:34pm Re: Samsung S3 Questions Erase Reset [Re: saltytom]
GeeMeister Offline
Smartchild

Registered: 4th Jan 2014
Posts: 658
Loc: Wirral
If you feel confident with a craft knife large sims can be cut down to the required size or buy a cutter. Maybe someone on here has a cutter? When checking if the phone is unlocked you will need to put another sim in from a company not related to your original.

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#927759 - 12th Feb 2015 8:04pm Re: Samsung S3 Questions Erase Reset [Re: GeeMeister]
saltytom Offline
Old Hand

Registered: 23rd May 2011
Posts: 360
Loc: WALLASEY
Again thanks to Gibbo and GeeMeister walked in Liscard Carphone Warehouse, explained as above the sim card was placed in a cutter 2 minutes later put in phone up and running total cost £4.99.
So WHY do we need all the malarkey about number transfers etc

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#927827 - 12th Feb 2015 9:46pm Re: Samsung S3 Questions Erase Reset [Re: saltytom]
GeeMeister Offline
Smartchild

Registered: 4th Jan 2014
Posts: 658
Loc: Wirral
Glad to have been of some help

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#928153 - 13th Feb 2015 9:51pm Re: Samsung S3 Questions Erase Reset [Re: saltytom]
GeeMeister Offline
Smartchild

Registered: 4th Jan 2014
Posts: 658
Loc: Wirral
Originally Posted By: saltytom
So WHY do we need all the malarkey about number transfers etc


Its a good idea to keep an eye on other service providers, their offers and prices. If you find a service that suits you from another provider you may wish to keep your old number. Check out Giffgaff.com, they piggyback onto O2 but are cheaper than O2 and have good coverage. Overall they are currently the cheapest sim only provider. To admin - Sorry if this is classed as advertising, I have nothing to do with Giffgaff, just offering a moneysaving idea.


Edited by GeeMeister (13th Feb 2015 9:53pm)

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#928210 - 14th Feb 2015 1:18am Re: Samsung S3 Questions Erase Reset [Re: saltytom]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21028
Loc: Wirral
your not from giff gaff so your recommending.

ive been using giff gaff for about 3 yrs now.
Love the unlimited data.

I watch for referral links wink
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#928211 - 14th Feb 2015 1:32am Re: Samsung S3 Questions Erase Reset [Re: saltytom]
GeeMeister Offline
Smartchild

Registered: 4th Jan 2014
Posts: 658
Loc: Wirral
Thanks for the input Mark. I never bother with the referral link, im happy just referring. Ive been with them for many years and, like you, find the unlimited data excellent and the free giffgaff to giffgaff too as most of my kids and familly are on it - bargain.

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