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#924256 - 28th Jan 2015 9:13pm Orange Business Dongle
ManxCat Offline

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Registered: 26th Apr 2010
Posts: 214
Loc: Birkenhead
Evening All,

I am trying to install a Orange business dongle onto a new Windows 8.1 laptop. It worked fine on an old XP laptop for getting the Internet.

When I plug it in for the first time the software should install from the dongle itself but a message just come up saying I don't have sufficient admin rights and contact my IT dep.

The PC has been setup on a admin account and I have made it local to the PC.

Is the dongle out of date for Windows 8.

Any thoughts please..
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#924286 - 28th Jan 2015 10:01pm Re: Orange Business Dongle [Re: ManxCat]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21028
Loc: Wirral
Visit the manufacturer site.
Download latest drivers.

Right click on file select install as admin.

Its possible that it's not windows 8 compatible also.
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#924314 - 29th Jan 2015 7:56am Re: Orange Business Dongle [Re: ManxCat]
davew3 Offline
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Registered: 16th Jun 2009
Posts: 1024
Loc: Wirral
I have an 4g dongle works perfectly with XP and 7 and installs it's software to help to update it and buy more data, but on the netbook I have with 8.1 on it still allows me to connect to the network but I had to go to the o2 site to get updated software to allow me to buy more data etc, I think the other problem you have with the software asking you to run the install with admin rights is Microshafts way of telling you the software won't run on 8 or 8.1, I've had that a few times and always found it easier to get updated software for 8, 8.1

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#924329 - 29th Jan 2015 9:43am Re: Orange Business Dongle [Re: ManxCat]
Gibbo Offline
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Registered: 27th Dec 2010
Posts: 1755
Loc: Oxton
Try disabling User Access Control and restarting.

When you come to install it, right click the installer file and click RUN AS ADMINISTRATOR.

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#924537 - 29th Jan 2015 9:49pm Re: Orange Business Dongle [Re: ManxCat]
ManxCat Offline

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Registered: 26th Apr 2010
Posts: 214
Loc: Birkenhead
Thanks for everyone's feedback on this.

It's the story of old hardware not working on new os.

I feel a trip to the now EE shop and an upgraded dongle is in order.

But maybe the answer is a software update, it's current orange everywhere business dongle version 8 but the last I have seen there is a later version 9.

Watch this space..
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#924679 - 30th Jan 2015 8:20pm Re: Orange Business Dongle [Re: ManxCat]
ManxCat Offline

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Registered: 26th Apr 2010
Posts: 214
Loc: Birkenhead
In conclusion..

We contacted Orange and they have upgraded the dongle to a wifi device which they are sending out next working day on a new reduced rate package using 4g speeds.

Another satisfied customer..
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#925032 - 1st Feb 2015 10:03pm Re: Orange Business Dongle [Re: ManxCat]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21028
Loc: Wirral
You can download faster.
Which means you can reach your data limits quicker.

Just advice.
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#925134 - 2nd Feb 2015 11:04am Re: Orange Business Dongle [Re: ManxCat]
Gibbo Offline
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Registered: 27th Dec 2010
Posts: 1755
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Yeah, be wary of their pushing of 4G. They've been trying it with me.

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