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#922685 - 20th Jan 2015 9:38pm EE customers to share 1m refund
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21027
Loc: Wirral
EE customers to share 1m refund after VAT mix-up



A "small" number of EE customers will share a refund of roughly 1m after they were wrongly charged VAT.

Customers who went outside of the EU and used internet data between October 2012 and October 2014 are affected - about 0.5% of EE's total customers.

The company told the BBC the money "was never EE's" and that the overcharge, blamed on a system-configuration error, went directly to Revenue & Customs.

Refunds will range from about 2 to 80 per customer.

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#922700 - 21st Jan 2015 8:53am Re: EE customers to share 1m refund [Re: Mark]
DavidB Offline
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Registered: 7th Dec 2003
Posts: 5599
Loc: Bebington, Wirral
I went outside of the EU and used EE last year!
Unfortunately, the service was so poor I could never get connected (and spent 40 trying).
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