Our Success is in our members who value our strength as a valued community.
Forum Stats
12256 Members
65 Forums
72908 Topics
983021 Posts
200 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
87 registered (alan128, 13 invisible), 1966 Guests and 337 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Boom : New Ferry Explosion 2649
Death at Leasowe Train Station 564
Huge Gas Explosion in New Ferry Sat 25/03/17 470
Planet Earth Tonight 300
Has Talktalk been hacked yet again? 268
Snowhite's Bird Rescue 229
Reclaimed floorboards needed. 222
Activate Trip Computer on Astra J 165
Article 50 146
Another Terrorist Attack ? -London Islington 117
New General Forums
hi
by norma67
26th Mar 2017 7:42pm
Clocks go Forward
by Mark
25th Mar 2017 3:01pm
Mannequin Challenge AKA MRI Scan
by fish5133
24th Mar 2017 11:20am
Surely the most honest add.....
by buddy
20th Mar 2017 5:43pm
New Wirral History
information on picture frame maker
by locomotive
37 minutes 10 seconds ago
William Bernard's building, Birkenhead
by yoller
20th Mar 2017 4:27pm
1882 Plan of the borough of Birkenhead and Wards
by Dave_Wood
19th Mar 2017 11:57am
New Brighton Coop
by Mike_White
9th Mar 2017 12:48pm
Tranmere High School for Girls 1882 Chesnut Grove
by sarah708
6th Mar 2017 8:23pm
Forum Tips
Photo Gallery Forums
Birkenhead Transport Museum 24th Feb 2017
fireworks on the Mersey last night
Topic Replies
'Rescue Me' Charity Walk
by RUDEBOX
information on picture frame maker
by locomotive
What song are you listening to?
by eggandchips
05:27 PM
4 Ink cartridge (C526) for Canon MG 5300 Printer
by goodoldphil
03:36 PM
Article 50
by diggingdeeper
03:15 PM
boxed 10 inch tablet for sale
by stumpyduck
02:37 PM
live webcam from africa, a must see
by rocks
02:36 PM
Astra Car Mats
by cartoonhead
08:04 AM
Activate Trip Computer on Astra J
by chris123
08:53 PM
March
M Tu W Th F Sa Su
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
Recent Posts : What's On ?
'Rescue Me' Charity Walk
by RUDEBOX
31 minutes 0 seconds ago
Planet Earth Tonight
by Excoriator
26th Mar 2017 10:31am
Topic Options
Rate This Topic
#920900 - 11th Jan 2015 8:27pm Sky Plus HD box - frustrating fault. Help needed.
yoller Online   content
Smartchild

Registered: 7th Dec 2008
Posts: 461
Loc: Cheshire
Just over a year ago I upgraded to a Sky Plus HD box. It worked fine for about nine months, but now it's developed a really frustrating intermittent fault.

The TV picture will be showing normally, then suddenly it will flicker and go blank - either a blue or a black screen. Sometimes it will recover almost immediately, but a few seconds later will go again. Eventually, the screen just stays blank.

I've tried various fixes from the Internet - switching off at the mains to reset the system, etc - but they only work temporarily, sometimes for a few weeks. I've been on to Sky, whose 'solution' was to do a software update. I've done this twice, but the problem returned.

If anyone can help with any suggestions, I'd appreciate it. Or do I need a new box?

Top
Digital Wirral : Advertising
Click me for more Information......


Looking for a Service / Tradesman? Look in our Local Business Directory. Click Me
#920901 - 11th Jan 2015 8:34pm Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
nuddy Offline
Member

Registered: 29th Dec 2009
Posts: 92
Loc: birkenhead
Have you tried a new HDMI cable?

Top
#920902 - 11th Jan 2015 8:38pm Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
dizdazdoz Offline

Wise One

Registered: 17th Jan 2010
Posts: 872
Loc: Here
Tell Sky you will leave if they dont fix it as box was only 9 months old when you 1st reported issues, dont let them try and con you into paying for an engineer as it is their responsibility for 12 months, just plainly say you will leave, if they still refuse leave they will phone you norm 1-3 days later asking asking why, explain issues, they ask what you want, tell them to be able to watch what you pay for, they say ok and it's sorted.


Edited by dizdazdoz (11th Jan 2015 8:39pm)

Top
#920903 - 11th Jan 2015 8:44pm Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21031
Loc: Wirral
Its probably the dish.
corroded connections.
or faults lnb.

Its all you have left to try.

Sky will want to charge you.
Collar an engineer on the street for a back hander.
_________________________
My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile

Top
#920908 - 11th Jan 2015 9:02pm Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
yoller Online   content
Smartchild

Registered: 7th Dec 2008
Posts: 461
Loc: Cheshire
Thanks for all your quick replies.

I don't think it's the dish, because they gave me a new dish when we upgraded. Also, we've got the same box in the next room, which works perfectly.

I'll try a new HDMI cable, but if that doesn't work I'll get back on to Sky and tell them to sort it. I seem to remember that under EU rules these days you're entitled to expect that electrical stuff works for longer than just a year, which is the usual guarantee.

Top
#920915 - 11th Jan 2015 10:11pm Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
spinner1 Offline
Member

Registered: 31st Jul 2013
Posts: 74
Loc: prenton
Hi
I have got cable and have the same problem.
Every now and again the screen just goes blue.
I have to switch the TV off then back on and it,s
usually OK. For me it,s the television !!!!

Top
#920933 - 11th Jan 2015 11:18pm Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
GaryFromWirral Offline
Old Hand

Registered: 8th Oct 2014
Posts: 353
Loc: Wallasey
I'm having the same problem with my SkyHD box ... will be buying HDMI cable as hopefully that'll stop the black flashes !!! Must be the scart connections

Top
#920939 - 11th Jan 2015 11:44pm Re: Sky Plus HD box - frustrating fault. Help needed. [Re: GaryFromWirral]
sonylegs Offline
Smartchild

Registered: 18th Nov 2014
Posts: 429
Loc: wallasey
Sounds like lack of signal is locking the boxes. I`d re-check all the connections, though might be a bit hard to do if the dish is to high.

Top
#920947 - 12th Jan 2015 2:08am Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
GeeMeister Offline
Smartchild

Registered: 4th Jan 2014
Posts: 658
Loc: Wirral
It could still be your lnb due to corrostion or oxidation on the connection. I'm assuming you have a multi lnb and not just spliced a connection to your 2nd box. You could swap the boxes round and see if the fault travels with it in order to rule out the lnb.

Top
#920950 - 12th Jan 2015 5:18am Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
GaryFromWirral Offline
Old Hand

Registered: 8th Oct 2014
Posts: 353
Loc: Wallasey
Try going to the settings menu on TV guide and turning "HDMI CONTROL" to off !!!

I was getting the same problem of black flashes and blue screen ... Seems to have done the trick !!!

Hope that's helped !!!!

Top
#920955 - 12th Jan 2015 8:36am Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
yoller Online   content
Smartchild

Registered: 7th Dec 2008
Posts: 461
Loc: Cheshire
Thanks once again to everyone for all the advice. I'll try all the suggestions and see how it goes.

Top
#920963 - 12th Jan 2015 8:43am Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
bert1 Offline

Wiki Veteran

Registered: 27th Nov 2008
Posts: 7864
Loc: tranmere
Swap the boxes over and see how they react in different rooms, at least it might help eliminate any wiring problems.


Edited by bert1 (12th Jan 2015 8:44am)
_________________________
God help us,
Come yourself,
Don't send Jesus,
This is no place for children.


Bertieone.

Top
#921053 - 12th Jan 2015 7:08pm Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
eddtheduck Offline
Forum Addict

Registered: 21st Feb 2011
Posts: 1334
Loc: happy place
Sure your not just blinking raftl when the tv goes black for a second tease
_________________________
I'm an Unipug

Top
#921367 - 14th Jan 2015 10:58am Re: Sky Plus HD box - frustrating fault. Help needed. [Re: yoller]
Lando Offline

Wise One

Registered: 10th Jul 2011
Posts: 801
Loc: Wirral
Pm me the advice on here won't work !
_________________________
"Take It Easy!"

Top

Moderator:  Mark 
Random Wirral Images

Click to View Topic.
Newest Topics
'Rescue Me' Charity Walk
by RUDEBOX
31 minutes 0 seconds ago
information on picture frame maker
by locomotive
37 minutes 10 seconds ago
Activate Trip Computer on Astra J
by chris123
Yesterday at 06:06 PM
Will It Work For You
by granny
Yesterday at 08:26 AM
Death at Leasowe Train Station
by Mark
27th Mar 2017 10:02pm
For Sale & Free
4 Ink cartridge (C526) for Canon MG 5300 Printer
by goodoldphil
Today at 03:36 PM
Sky HD 2TB box
by chris123
Yesterday at 06:02 PM
Astra Car Mats
by chris123
Yesterday at 05:59 PM
195 65 R15 91H Car Tyre
by chris123
Yesterday at 05:57 PM
boxed 10 inch tablet for sale
by stumpyduck
26th Mar 2017 7:12pm
Featured Member
Registered: 21st Jan 2010
Posts: 837
Newest Members
nickyrob32, GeorgeHand, BoilerEngineer, flipmodefly, Noize
12256 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
'Rescue Me' Charity Walk
by RUDEBOX
31 minutes 0 seconds ago
Planet Earth Tonight
by granny
25th Mar 2017 11:50am
Reclaimed floorboards needed.
by Gold_Moon
25th Mar 2017 10:45am
Has Talktalk been hacked yet again?
by Habdab
24th Mar 2017 10:25am
What does this all mean?
by venice
22nd Mar 2017 12:20pm
News : New Topics
Article 50
by granny
Yesterday at 11:13 PM
Death at Leasowe Train Station
by Mark
27th Mar 2017 10:02pm
KEYS found
by rocks
26th Mar 2017 11:48pm
Another Terrorist Attack ? -London Islington
by fish5133
26th Mar 2017 3:03pm
Huge Gas Explosion in New Ferry Sat 25/03/17
by Dogwalker59
26th Mar 2017 10:36am
New Enthusiast Forums
Activate Trip Computer on Astra J
by chris123
Yesterday at 06:06 PM
Will It Work For You
by granny
Yesterday at 08:26 AM
Snowhite's Bird Rescue
by diggingdeeper
26th Mar 2017 2:44am
Offset number plates
by venice
23rd Mar 2017 1:24am
File too large
by Dilly
20th Mar 2017 10:41am
(Views 24hrs)Trending Newest Topics
Article 50 146
information on picture frame maker 15
'Rescue Me' Charity Walk 5
Wirral Sunrise Sunset
Sunrise Thu 6:48am
Sunset Thu 7:44pm
Local Time Thu 7:32pm
WikiWirral Can . . . .
Advertising Click me
To Advertise with
Wikiwirral Click Me