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#910167 - 12th Nov 2014 11:34pm Monitor help
nidgynoo Offline
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Registered: 28th Feb 2011
Posts: 294
Loc: wallasey
Hi everyone. I have a lappy on Windows 8.1 and am trying to connect it to another (bigger) monitor. The laptop recognizes the monitor but the monitor says there is no cable connected. Tried vga and hdmi. No joy. Any advice appreciated. Thanks.

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#910171 - 13th Nov 2014 12:00am Re: Monitor help [Re: nidgynoo]
ZipperClub Offline
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Registered: 2nd Dec 2012
Posts: 7253
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Try this, go to desktop, right click, graphic options, then select
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#910175 - 13th Nov 2014 12:21am Re: Monitor help [Re: nidgynoo]
nidgynoo Offline
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Registered: 28th Feb 2011
Posts: 294
Loc: wallasey
I selected7monitor and my screen is blank. . On my tab. Help frown

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#910176 - 13th Nov 2014 12:32am Re: Monitor help [Re: nidgynoo]
ZipperClub Offline
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Registered: 2nd Dec 2012
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Hold down the power button for over 6 proper seconds and it will switch off, then just switch it back on, cheers
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#910177 - 13th Nov 2014 12:36am Re: Monitor help [Re: ZipperClub]
ZipperClub Offline
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See if it gives you a choice to clone the screen next time.
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#910186 - 13th Nov 2014 8:53am Re: Monitor help [Re: nidgynoo]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21062
Loc: Wirral
The screen resolution on the monitor may not be supported.

Keep it all connected and reboot your laptop you may see the boot up process before windows kicks in with its request for a higher resolution.
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#910194 - 13th Nov 2014 9:42am Re: Monitor help [Re: nidgynoo]
Gibbo Offline
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Registered: 27th Dec 2010
Posts: 1787
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Do you have a USB Linux stick? I always try Linux when there are many variables in a hardware problem. It will help you eliminate if its an 8.1 or driver issue.

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#910202 - 13th Nov 2014 10:09am Re: Monitor help [Re: nidgynoo]
nidgynoo Offline
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Registered: 28th Feb 2011
Posts: 294
Loc: wallasey
Have selected something in graphic option now my screen is blank. The acer logo appears but nothing after. Not a tech head at all. Any ideas to get my desktop etc back.

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#910203 - 13th Nov 2014 10:13am Re: Monitor help [Re: nidgynoo]
Mark Online   Reading


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Registered: 9th Nov 2003
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Look on your keyboard for a Function button

there may be a toggle for the screens.

Unplug external read. power off laptop and should start as normal.

You need to be more clear which screen is showing the logo ?
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#910208 - 13th Nov 2014 10:36am Re: Monitor help [Re: nidgynoo]
nidgynoo Offline
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Registered: 28th Feb 2011
Posts: 294
Loc: wallasey
Getting nothing on laptop apart from acer logo at beginning. Goes blank after.other monitor not connected. Something I clicked on graphic options. Screen blank since.

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#910245 - 13th Nov 2014 2:29pm Re: Monitor help [Re: nidgynoo]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21062
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Try booting up in safe mode.

As the laptop starts press F8 on / off until your presented with menu.

Select Safe Mode.
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#910251 - 13th Nov 2014 3:24pm Re: Monitor help [Re: nidgynoo]
nidgynoo Offline
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Registered: 28th Feb 2011
Posts: 294
Loc: wallasey
I have a fully functioning screen on laptop now. Fn/F5. Still unable to connect to bigger monitor though.

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#910377 - 14th Nov 2014 10:08am Re: Monitor help [Re: nidgynoo]
little_pob Offline
Smartchild

Registered: 30th May 2008
Posts: 444
Loc: Upton
Easiest option for Vista onwards is to boot normally. Once you are at the desktop; hold down the Windows key, and "toggle" [P] to scroll through the options until you get to the option you want to use:

Computer only - use the laptop's built in display.
Duplicate - same veiw on both displays (aka clone view).
Extended - span the desktop over multiple screens.
Projector only - use the external monitor.

(Be aware you won't be able to use duplicate mode when watching copyprotected content such as BluRay discs or Netflix.)

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#910522 - 15th Nov 2014 7:31am Re: Monitor help [Re: nidgynoo]
GeeMeister Offline
Smartchild

Registered: 4th Jan 2014
Posts: 658
Loc: Wirral
Have you checked for bent/broken pins in the attached cable? Do you know anyone else with a similar setup that you could test the cable on? When booting up in safe mode do you get anything at all showing up on the monitor? Is the monitor known to be working connected to a pc?

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#910534 - 15th Nov 2014 10:55am Re: Monitor help [Re: nidgynoo]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21062
Loc: Wirral
I am leaning towards 3 areas.

1/ Configuration User Knowledge. (no dig intended).
2/ As above damage lead.
3/ Supported Resolution of Monitor.


The Monitor how old is it ?
What are the display settings you have now on your laptop desktop 1024 x 720.
You may have the settings too low on your laptop desk top ?

Connect the cable again.
Now on your laptop desktop right click select screen resolution.
I know your using Vista but the information is going to be pretty much the same.

Use detect and Identify and see if any numbers show up on your Monitor.

See image below which is from Windows 7 Screen.


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screens.JPG


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