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#897977 - 31st Aug 2014 8:42am Black screen on laptop
saltytom Offline
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Registered: 23rd May 2011
Posts: 360
Loc: WALLASEY
Compaq Presario laptop wife switched on this morning all sounds good ie fan etc . Black screen any ideas please. my computer knowledge level is not good. thanks in advance

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#897978 - 31st Aug 2014 8:49am Re: Black screen on laptop [Re: saltytom]
lansyp Online   content

Forum Addict

Registered: 21st Jul 2009
Posts: 1452
Loc: rockferry
hi mate ,put a torch up against the screen if you can see it then its just the back light gone if not it could be the graphic card

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#897979 - 31st Aug 2014 8:52am Re: Black screen on laptop [Re: saltytom]
TheComputerLab Online   embarrased
Forum Addict

Registered: 18th May 2011
Posts: 1237
Loc: Wallasey
When you power it on do you get any writing on the screen or is it just black from the second you press the power button?

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#897983 - 31st Aug 2014 9:03am Re: Black screen on laptop [Re: saltytom]
saltytom Offline
Old Hand

Registered: 23rd May 2011
Posts: 360
Loc: WALLASEY
so its not the back light and no writing on the screen what so ever, thanks

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#897984 - 31st Aug 2014 9:50am Re: Black screen on laptop [Re: saltytom]
lansyp Online   content

Forum Addict

Registered: 21st Jul 2009
Posts: 1452
Loc: rockferry
Next step is check the switch that turns your computer off when you close your screen or plug into an external screen to check the graphics card

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#897995 - 31st Aug 2014 10:45am Re: Black screen on laptop [Re: saltytom]
Kreki Offline
Newbeee

Registered: 15th Nov 2013
Posts: 34
Loc: Wirral
RAM Module?

My laptop unfortunately got wet a few months back, which caused one of my RAM Modules to short and blow. The damage prevented the screen from switching on.

Easy fix, headed off to PC World and bought a new (Upgraded as well) module which gave me more RAM. Replaced and Bingo.

Heres a Youtube Video of somebody upgrading their Modules, but the steps are the same for removal so you can check.


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#897999 - 31st Aug 2014 10:51am Re: Black screen on laptop [Re: saltytom]
j_demo Offline
Forum Addict

Registered: 4th Nov 2011
Posts: 1866
Loc: Wallasey/New Brighton
could simply be the ribbon connecting your screen to the computer body is loose/worn or that the screen has just gone?

happened to my old laptop a few months back, turns out the screen just gave up the ghost one day.

got a few quotes, from mediocre (85) to ridiculous (225) when the screen i needed was 30 on ebay. turns out it's easier than i initially thought to replace a screen and had it done in 10 minutes, but i had another screen from my girlfriends computer to test what was broke, i had to give her hers back but knew that replacing the screen would work. unless you know for sure what's gone, buying a screen and fitting it yourself may work, it may not. it's like rolling a dice, you might get what outcome you're after, but may not.

Originally Posted By: lansyp
Next step is check the switch that turns your computer off when you close your screen or plug into an external screen to check the graphics card

this actually is best option first. my old comp worked fine on HDMI but the screen on the laptop was just black.


Edited by j_demo (31st Aug 2014 10:52am)

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#898001 - 31st Aug 2014 11:15am Re: Black screen on laptop [Re: saltytom]
saltytom Offline
Old Hand

Registered: 23rd May 2011
Posts: 360
Loc: WALLASEY
Connected via HDMI nothing ok so who are we using these days for quote/repair, thanks to you all for your help


Edited by saltytom (31st Aug 2014 11:17am)

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#898021 - 31st Aug 2014 4:27pm Re: Black screen on laptop [Re: saltytom]
davew3 Offline
Forum Guide

Registered: 16th Jun 2009
Posts: 1024
Loc: Wirral
Sometimes people operate the key that allows you to use a monitor or laptop screen and monitor. pressing alt f? whatever usually cures it.

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#898049 - 31st Aug 2014 6:51pm Re: Black screen on laptop [Re: davew3]
Habdab Offline
Addict

Registered: 12th Jun 2011
Posts: 232
Loc: Wallasey
If you can't get it going give this guy a ring, his name's Roy 07725721413

He'll figure out what's wrong and give you an estimate first before he repairs it. Very reasonable.

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#898064 - 31st Aug 2014 7:49pm Re: Black screen on laptop [Re: saltytom]
Elizabeth Online   Reading
Veteran

Registered: 28th Jul 2011
Posts: 718
Loc: Prenton, Wirral
Oxton IT centre are quite good and their prices are reasonable 652 9993

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