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#892851 - 8th Aug 2014 1:17am slow laptop
alann Offline
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Registered: 22nd Aug 2011
Posts: 186
Loc: wallasey
i have an acer aspire running win7, 500gig hardrive, no where near full, 4 gig memory, is running realy slow, it also freezes, i have had it checked out and been told there is no problem, anyone have any ideas as to mt problem, thanks in advance.....

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#892852 - 8th Aug 2014 1:45am Re: slow laptop [Re: alann]
ZipperClub Offline
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Registered: 2nd Dec 2012
Posts: 7253
Loc: Our House In Our Road
Backup your data/files first.
To access the recovery partition on your Acer computer for recovery, follow the steps listed below.

1. Power on the computer
2. At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery.
3. Once eRecovery has loaded, click Restore to Factory Default Settings
4. Click OK to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press OK to reboot unit

Note that all data will be lost during this process and your computer will be brought back to it's original factory state and settings.
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#892901 - 8th Aug 2014 11:18am Re: slow laptop [Re: alann]
alann Offline
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Registered: 22nd Aug 2011
Posts: 186
Loc: wallasey
Already tried that,still slow....

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#892903 - 8th Aug 2014 11:49am Re: slow laptop [Re: alann]
Habdab Online   content
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Registered: 12th Jun 2011
Posts: 232
Loc: Wallasey
Try installing Emsisoft Antimalware. You get 1 month fully functional trial free. http://www.emsisoft.co.uk/en/software/antimalware/

Run the scan and see if you have any virus' or malware on your system.
It will check for rootkits and keyloggers too.

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#892930 - 8th Aug 2014 5:15pm Re: slow laptop [Re: alann]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21028
Loc: Wirral
If you have done a factory reset and its still slow then it could be hardware failure.

Overheating can cause problems, unexpected problems.

Running slow. Your not meaning how long it takes to boot up ?

You need look at your running processes see if there is an app or service taking up resources.

Tell us what the windows experience number is on the properties page of system properties.
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#893940 - 12th Aug 2014 1:20pm Re: slow laptop [Re: alann]
alann Offline
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Registered: 22nd Aug 2011
Posts: 186
Loc: wallasey
Problem solved, problems were caused by a failing hard drive, computer has been replaced under warranty...

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#894043 - 12th Aug 2014 7:41pm Re: slow laptop [Re: alann]
ZipperClub Offline
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Registered: 2nd Dec 2012
Posts: 7253
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Originally Posted By: alann
i have had it checked out and been told there is no problem

I would not go back there then.
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