WikiWirral its great, register, enjoy and welcome.
Forum Stats
12331 Members
65 Forums
73265 Topics
989431 Posts
47 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
81 registered (alan128, 14 invisible), 1446 Guests and 290 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Bexit Offer for EU Citizens 646
Every little helps... 333
Deja Vu, Lightning Strikes Thrice, Groundhog Day 183
Benefit Cap is Unlawful 173
VW t4 fixed side window replacement 149
audi specialised pls 139
Ipad 1 charger 116
Kingsway Academy 55
Mainstream Media- Over and Out 34
Portraying A Nation-Germany 1919-1933 Tate Liverpool 17
New General Forums
Mainstream Media- Over and Out
by RUDEBOX
26th Jun 2017 9:35pm
Kingsway Academy
by lincle
26th Jun 2017 10:48am
Theresa May and the Holy Grail
by snowhite
25th Jun 2017 6:17pm
Deja Vu, Lightning Strikes Thrice, Groundhog Day
by fish5133
22nd Jun 2017 7:38pm
New Wirral History
Round the Wirral with a movie camera[1934]
by snowhite
16th Jun 2017 2:03pm
Bascule Bridge
by Sufee
6th Jun 2017 9:09pm
Pathe news short - merseytunnel 1934
by oldpm01
5th Jun 2017 1:57pm
1878 Post Office Directory of Cheshire query
by derekdwc
1st Jun 2017 10:41pm
Bakery at 275 Poulton Road 1925 onwards
by JAFitz
30th May 2017 8:59pm
Forum Tips
Photo Gallery Forums
wirral from Liverpool big wheel
New Brighton Big Wheel
Topic Replies
Every little helps...
by lollipop
Today at 12:02 AM
Apple TV box the 1gen
by Tait1969
Yesterday at 05:20 PM
Sailing volunteers
by dogsbrain
Yesterday at 10:19 AM
Bean to cup coffee machine
by monsterz4
Yesterday at 08:56 AM
Ipad 1 charger
by _Ste_
26th Jun 2017 7:22pm
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
Shotwick - Old And New (Hall and Solar Farm)
by w10694
26th Jun 2017 6:42pm
Bexit Offer for EU Citizens
by cools
26th Jun 2017 11:27am
live webcam from africa, a must see
by cools
25th Jun 2017 9:01pm
June
M Tu W Th F Sa Su
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30
Recent Posts : What's On ?
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
Shotwick - Old And New (Hall and Solar Farm)
by w10694
26th Jun 2017 6:42pm
Topic Options
Rate This Topic
#884046 - 28th Jun 2014 5:48pm CD/DVD drive problem
teacherSue Offline
Newbeee

Registered: 10th Apr 2012
Posts: 20
Loc: Wirral
Can anybody help me? My CD/DVD player on my Windows 7 PC stopped working - it wouldn't recognise that a disc was in the drive. I bought a USB portable CD drive and tried that, but it also didn't work.
When I looked at on Systems properties it said (for both drives) "Windows cannot start ... configuration incomplete or damaged (CODE 19).
I checked this on the Windows website and then did a scanfix - it reported that it couldn't repair the file.
The next suggestion was to reload Windows 7 - but I don't have the original discs (the PC was bought direct from Dell)
Help! What now?

Top
Google Ads
#884059 - 28th Jun 2014 6:41pm Re: CD/DVD drive problem [Re: teacherSue]
ZipperClub Offline
Wiki Addict

Registered: 2nd Dec 2012
Posts: 7253
Loc: Our House In Our Road
Sounds like the registry is corrupt. Download the free Ccleaner

http://www.piriform.com/ccleaner/download

Run it and click on the icon registry, then scan for issues, then fix selected issues, etc. Hopefully on the next reboot it should all be sorted.
_________________________
One Way Or Another

Top
#884119 - 28th Jun 2014 9:11pm Re: CD/DVD drive problem [Re: ZipperClub]
little_pob Offline
Smartchild

Registered: 30th May 2008
Posts: 444
Loc: Upton
You can download the Windows 7 files legally from here. Grab the version for the key you have. For what it's worth, a Home Premium key will activate both the x86 and the x64 versions, but not Professional or Ultimate.

As your DVD drive is out of action for burning the ISO, you'll have to use the Windows 7 USB/DVD Download Tool from here.

Top
#884131 - 28th Jun 2014 9:45pm Re: CD/DVD drive problem [Re: teacherSue]
TheComputerLab Offline
Forum Addict

Registered: 18th May 2011
Posts: 1249
Loc: Wallasey
Hiya, all you need to grab is a windows 7 oem disk. Try this with torrent. If you are still struggling then drop me a PM

http://pirateproxy.in/torrent/5385907/Windows_7_64-bit_Home_Premium_Dell_OEM

Top
#884185 - 29th Jun 2014 10:01am Re: CD/DVD drive problem [Re: teacherSue]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Originally Posted By: teacherSue
Can anybody help me? My CD/DVD player on my Windows 7 PC stopped working - it wouldn't recognise that a disc was in the drive. I bought a USB portable CD drive and tried that, but it also didn't work.
When I looked at on Systems properties it said (for both drives) "Windows cannot start ... configuration incomplete or damaged (CODE 19).
I checked this on the Windows website and then did a scanfix - it reported that it couldn't repair the file.
The next suggestion was to reload Windows 7 - but I don't have the original discs (the PC was bought direct from Dell)
Help! What now?
If you bought it direct from dell, there should be a recovery partition on pc, if there is you don't need a disk, just back up your files and run the recovery program.
_________________________
..

Top
#884208 - 29th Jun 2014 10:54am Re: CD/DVD drive problem [Re: teacherSue]
Habdab Online   content
Addict

Registered: 12th Jun 2011
Posts: 241
Loc: Wallasey

Top
#884253 - 29th Jun 2014 4:30pm Re: CD/DVD drive problem [Re: teacherSue]
Raven61 Offline
Old Hand

Registered: 14th Jan 2012
Posts: 367
Loc: Wallasey
You should find the solution here.
http://support.microsoft.com/kb/314060/en-us

Top
#884260 - 29th Jun 2014 5:00pm Re: CD/DVD drive problem [Re: teacherSue]
teacherSue Offline
Newbeee

Registered: 10th Apr 2012
Posts: 20
Loc: Wirral
Thanks for all the responses. I tried the first few were too complicated for me but, as suggested, I went back to Dell and followed their instructions to reset to factory settings.
Thank goodness I had backed everything up on an external drive!! eek

The DVD player is now working again - all I have to do is retrieve all the programmes that disappeared - but it all seems to be working well.
Thank you.

Top

Moderator:  Mark 
Random Wirral Images

Click to View Topic.
Newest Topics
Every little helps...
by palemoon
Yesterday at 09:43 AM
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
audi specialised pls
by Little_B
25th Jun 2017 5:02pm
Bexit Offer for EU Citizens
by granny
23rd Jun 2017 9:38am
Benefit Cap is Unlawful
by RUDEBOX
22nd Jun 2017 7:37pm
For Sale & Free
Bean to cup coffee machine
by monsterz4
08:56 AM
Ipad 1 charger
by madrob
25th Jun 2017 2:34pm
Washing machine
by GingerTom
20th Jun 2017 9:05pm
22" full 1080p hd and freeview tv
by monsterz4
20th Jun 2017 8:50pm
Apple TV box the 1gen
by monsterz4
20th Jun 2017 8:48pm
Featured Member
Registered: 14th Aug 2015
Posts: 15
Newest Members
Charlotte, OwenChristian, DaveAitch, Fairz87, mikerobbo84
12331 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
Shotwick - Old And New (Hall and Solar Farm)
by diggingdeeper
15th Jun 2017 10:19pm
Sefton Park
by diggingdeeper
15th Jun 2017 10:02pm
Property Law
by lau2908
14th Jun 2017 8:04pm
van driver needed
by futurepast
14th Jun 2017 7:34pm
News : New Topics
Every little helps...
by palemoon
09:43 AM
Bexit Offer for EU Citizens
by granny
23rd Jun 2017 9:38am
Benefit Cap is Unlawful
by RUDEBOX
22nd Jun 2017 7:37pm
Finsbury Park mosque.
by Beethoven
19th Jun 2017 11:42am
Grenfell Tower - Notting Hill
by diggingdeeper
14th Jun 2017 5:13am
New Enthusiast Forums
audi specialised pls
by Little_B
25th Jun 2017 5:02pm
VW t4 fixed side window replacement
by Mike72
22nd Jun 2017 8:00am
Range Rover P38A Air Suspension Help Needed
by Martin1943
20th Jun 2017 8:06pm
Loving Home Wanted For 3 Cats.
by DavidC
20th Jun 2017 8:32am
Loving Home Wanted For 3 Cats.
by DavidC
18th Jun 2017 6:02pm
(Views 24hrs)Trending Newest Topics
Every little helps... 333
Wirral Sunrise Sunset
Sunrise Wed 4:46am
Sunset Wed 9:45pm
Local Time Wed 2:52am
WikiWirral Can . . . .
Advertising Click me
To Advertise with
Wikiwirral Click Me