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Laptop Repair #867291
28th Mar 2014 3:32pm
28th Mar 2014 3:32pm
Joined: Sep 2011
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Wallasey
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ianyam Offline OP
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ianyam  Offline OP
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Hi all, I'm after someone who give me an estimate and can sort out my laptop, they must be reliable and know what they are doing. Thanks in advance, ianyam.

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Re: Laptop Repair [Re: ianyam] #867302
28th Mar 2014 4:06pm
28th Mar 2014 4:06pm
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Re: Laptop Repair [Re: ianyam] #867307
28th Mar 2014 4:56pm
28th Mar 2014 4:56pm
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What's the problem with it ?

Re: Laptop Repair [Re: ianyam] #867316
28th Mar 2014 5:42pm
28th Mar 2014 5:42pm
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Mark Offline

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If you can give more details that will help.
Hardware software ?
What operating system.

"I know what i'm doing" thumbsup


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Re: Laptop Repair [Re: ianyam] #867340
28th Mar 2014 6:53pm
28th Mar 2014 6:53pm
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ianyam Offline OP
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The laptop is an advent with an i3 processor and windows 7. it had some viruses that I removed but the Internet was running slow, so I decided to do a full recovery with the recovery disc, that went fine, downloaded all updates and installed, that went straight forward. Laptop working fine until it decided to reboot itself in the middle of me using it, it now starts but won't get past the boot screen it just keeps looping and restarting but won't load windows not even safe mode or with the recovery disc.

Re: Laptop Repair [Re: ianyam] #867345
28th Mar 2014 7:14pm
28th Mar 2014 7:14pm
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TheEpicSponge Offline
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Try hitting F8 when you see the BIOS screen (Should say Advent on yours, I believe) It's the screen that first comes on when you push the power button.

From there, go to "Repair your computer"

Hopefully, the automatic repair should find a few problems. If not, then reply here or PM me and I'll be happy to offer my services (Not in THAT way though!!)

Re: Laptop Repair [Re: TheEpicSponge] #867361
28th Mar 2014 8:13pm
28th Mar 2014 8:13pm
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ianyam Offline OP
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Originally Posted by TheEpicSponge
Try hitting F8 when you see the BIOS screen (Should say Advent on yours, I believe) It's the screen that first comes on when you push the power button.

From there, go to "Repair your computer"

Hopefully, the automatic repair should find a few problems. If not, then reply here or PM me and I'll be happy to offer my services (Not in THAT way though!!)


Yep I've tried that just keeps looping back to start up.

Re: Laptop Repair [Re: ianyam] #867390
29th Mar 2014 7:51am
29th Mar 2014 7:51am
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Mark Offline

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Mark  Offline

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Sticky Power Button.
The power button could be stuck down and your hardware trying to restart it.


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Re: Laptop Repair [Re: ianyam] #867392
29th Mar 2014 8:10am
29th Mar 2014 8:10am
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Unlikely, in my experience from what you have told us the quickest thing for you to do is another fresh install, to diagnose your problem could take hours and still get no results.

When you boot in safe mode what happens? Does it freeze on a dll file? If so, which one?

Re: Laptop Repair [Re: ianyam] #867396
29th Mar 2014 8:19am
29th Mar 2014 8:19am
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Mark Offline

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Mark  Offline

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From earlier.
Originally Posted by ianyam
it now starts but won't get past the boot screen it just keeps looping and restarting but won't load windows not even safe mode or with the recovery disc.



Also if the fan is not running (Over Heating) would / could cause the 1st weird shut downs. And Second if there is heat damage explain why its not happy and recycling.

Only suggestions from what you have told us.

* Normally at power on the fans operate in full until told otherwise by the bios or software. Are the fans running ?


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Re: Laptop Repair [Re: Mark] #867445
29th Mar 2014 1:08pm
29th Mar 2014 1:08pm
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ianyam Offline OP
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ianyam  Offline OP
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Originally Posted by Mark
From earlier.
Originally Posted by ianyam
it now starts but won't get past the boot screen it just keeps looping and restarting but won't load windows not even safe mode or with the recovery disc.



Also if the fan is not running (Over Heating) would / could cause the 1st weird shut downs. And Second if there is heat damage explain why its not
happy and recycling

yes the fan is running but I did notice by the mouse pad it was red hot. Ive tried the fresh reinstall but it just loops back to start screen.

Only suggestions from what you have told us.

* Normally at power on the fans operate in full until told otherwise by the bios or software. Are the fans running ?

Re: Laptop Repair [Re: ianyam] #867447
29th Mar 2014 1:11pm
29th Mar 2014 1:11pm
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ianyam Offline OP
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yes the fan is running but I did notice by the mouse pad it was red hot. Ive tried the fresh reinstall but it just loops back to start screen.

Re: Laptop Repair [Re: ianyam] #867472
29th Mar 2014 3:40pm
29th Mar 2014 3:40pm
Joined: Sep 2011
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ianyam Offline OP
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Ok here's the latest, start the laptop and it now goes past the boot screen and asks me to do a windows repair, did that and it said, cannot fix the problem and turns itself off. Restarts the bugger and it loads windows like nothing had changed. It still feels like the processor is getting too hot, the fan is definitely running. wierd or what.

Re: Laptop Repair [Re: ianyam] #867491
29th Mar 2014 5:56pm
29th Mar 2014 5:56pm
Joined: Nov 2003
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Mark Offline

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Mark  Offline

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Its not the battery that's getting hot is it?

Try again with out the battery plugged in.

Let it go cool and work out if its getting hot too quick.
It should run for a min before it gets too hot.

Make sure no air vents are blocked.
Does the fan sound like its running at full speed ?



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Re: Laptop Repair [Re: ianyam] #867495
29th Mar 2014 6:31pm
29th Mar 2014 6:31pm
Joined: Nov 2003
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Mark Offline

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Mark  Offline

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Its leading towards a Thermal Event that is shutting down your laptop. If the reason is not obvious / slow fan or blocked vents then it would lean towards the thermal paste on the processor no longer doing the job.

And then leads to an internal problem which would mean opening it up.

If so give this chap a shout Click me

Overheating to many times can cause cpu failure so dont push it too much.


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