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#866763 - 25th Mar 2014 3:53pm After Sales Service : Less than Helpful
WallaseyChris Offline
Newbeee

Registered: 4th Sep 2013
Posts: 10
Loc: Wallasey
Hi all,

First post on here so be kind.

Has anybody had any experience with Wallasey Motor Company being less than helpful once they've sold you a car?

Also, did anyone purchase a silver mini convertible from them in the last week? If so, you could really do with messaging me.

Cheers

Dodge


Edited by Mark (27th Mar 2014 8:20am)
Edit Reason: renamed

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#866764 - 25th Mar 2014 4:15pm Re: After Sales Service : Less than Helpful [Re: WallaseyChris]
Salmon Online   content

Forum Addict

Registered: 8th Oct 2011
Posts: 1759
Loc: Wallasey
There was a thread on here back in Sep 2013 about them.
This is the link but I can't get it to work. Perhaps if you search yourself.
It was headed "Garage Advise" (sic) by Gazlar.

Click me


Edited by Mark (27th Mar 2014 8:21am)
Edit Reason: fixed link

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#866765 - 25th Mar 2014 4:20pm Re: After Sales Service : Less than Helpful [Re: WallaseyChris]
katie61 Offline
Member

Registered: 10th Oct 2011
Posts: 64
Loc: liscard
i had a car off them a couple of years ago and they said they put 12 months mot on it i took it to a garage and they said it would never have passed i got intouch with council over this because i felt i was being taken a fool of i wouldnt buy a car from them ever again

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#866859 - 25th Mar 2014 10:41pm Re: After Sales Service : Less than Helpful [Re: WallaseyChris]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 16021
Loc: New Brighton
not again.

go to trading standards.
_________________________


http://www.youtube.com/user/stetopop

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#866891 - 26th Mar 2014 8:36am Re: After Sales Service : Less than Helpful [Re: WallaseyChris]
danjaylai Offline
Member

Registered: 19th Nov 2013
Posts: 75
Loc: moreton
I wouldn't touch them with a dirty stick.

Ripped my friend off last year to the tune of 2600 with severely under pricing his car as trade in and flogging him a shed.
As mentioned above, the car he bought was supposed to have 12 month mot and 6 month warranty. Took it to a well known local test centre to be told it shouldn't be on the road.
He's currently going through court to try and get some sort of refund

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#867025 - 26th Mar 2014 9:10pm Re: After Sales Service : Less than Helpful [Re: WallaseyChris]
Userpam82 Offline
Member

Registered: 24th May 2012
Posts: 61
Loc: Wirral
Is this the car place on seaview road?

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#867046 - 26th Mar 2014 11:43pm Re: After Sales Service : Less than Helpful [Re: Userpam82]
ZipperClub Offline
Wiki Addict

Registered: 2nd Dec 2012
Posts: 7253
Loc: Our House In Our Road
Try googling it. Cheers
_________________________
One Way Or Another

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#867080 - 27th Mar 2014 11:28am Re: After Sales Service : Less than Helpful [Re: WallaseyChris]
ShaunTheSheep Offline
Addict

Registered: 9th Jul 2012
Posts: 216
Loc: Wallasey
I bought a Vauxhall Zafira from there last October, thought they were very helpful. I've always found it hard to gain finance, but they helped me and passed me. Theres a common fault with these, the motor that powers the heaters, weren't working. I rang after Sale and fixed problem for me.

Also, whilst the finance was going through, I had a hire car which was due to end, they lent me one of their cars on their insurance without any fee.

All in all, a great experience and would go back again.
_________________________
shaunthesheep

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#867355 - 28th Mar 2014 7:58pm Re: After Sales Service : Less than Helpful [Re: WallaseyChris]
TheEpicSponge Offline
Newbeee

Registered: 1st Jan 2013
Posts: 48
Loc: Wallasey
Ditto with Shaun.

Bought a Vectra estate from them in January. Helpful guys there and quite knowledgeable about the trade.

Negotiated a nice deal with them and they accepted.

Had a small problem where the oil filler cap had broken and they supplied a new one for me for no charge.

Can't complain about them if I'm honest, even though I have heard the horror stories


Edited by TheEpicSponge (28th Mar 2014 7:58pm)

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#868199 - 2nd Apr 2014 9:44am Re: After Sales Service : Less than Helpful [Re: WallaseyChris]
WallaseyChris Offline
Newbeee

Registered: 4th Sep 2013
Posts: 10
Loc: Wallasey
Cheers guys. Sorry for the slow reply, been a hectic week - my son arrived six weeks early on friday so everythings been on hold lol.

We part exchanged my wife's mini for a fiesta (preparing for the birth) but it had a dodgy clutch and broke down. Then broke down again after they fixed it!

They gave us nothing but grief, trying to blame my wife.

Turns out they were a bit jumpy because they had already sold our mini despite it having the wrong plates on it (private plates taken off and old plates on it which they knew). Some poor sod is driving around with the wrong plates, invalid tax and debateable insurance. Tried to get them to let the other person know but they refused!!

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