WikiWirral Online with you since 2003, fantastic.
Forum Statistics
Forums65
Topics76,352
Posts1,033,280
Members14,560
Most Online16,551
Feb 2nd, 2024
Who's Online Now
12 members (ArranGirl13, 3 invisible), 7,899 guests, and 667 robots.
Key: Admin, Global Mod, Mod
Top Posters
sunnyside 45,164
MattLFC 22,315
Mark 21,269
granny 17,788
_Ste_ 16,345
Newest Members
Kalena1962, rattus, Lisrush, Emotecreative, ArranGirl13
14,560 Registered Users
New General Forums
New Wirral History
Tall Brick Chimneys
by diggingdeeper - 16th Mar 2024 11:56am
D.I.Y. / Building Shop
by mharford91 - 3rd Mar 2024 8:53pm
1970's Murder in Central Park, Wallasey
by cutespam - 4th Aug 2018 10:28am
Old Hall in Higher Bebington
by Rhoobarb - 25th May 2010 5:55pm
Oleo Works
by Ducko - 14th May 2008 3:09pm
Top Posters(30 Days)
granny 14
casper 13
bri445 4
Topic Replies
Facial recognition coming in supermarkets?
by diggingdeeper - 27th Mar 2024 3:50pm
Bolts at Bebington Road
by diggingdeeper - 27th Mar 2024 2:33am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Tall Brick Chimneys
by diggingdeeper - 26th Mar 2024 5:43pm
Lost river (Well, brook really)
by diggingdeeper - 26th Mar 2024 3:09am
Old Hall in Higher Bebington
by diggingdeeper - 24th Mar 2024 5:58pm
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Wisper electric bike. 36v .
by Dilly - 21st Mar 2024 7:36pm
This is Elvis
by GingerTom - 21st Mar 2024 9:27am
March
M T W T F S S
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
Top Likes Received (30 Days)
Kylix 1
cools 1
Top Likes Received
bert1 14
Mark 4
granny 3
casper 3
Previous Thread
Next Thread
Print Thread
#856181 6th Feb 2014 10:09am
Joined: May 2012
Posts: 2,385
Likes: 3
casper Online Content OP
Forum Master
OP Online Content
Forum Master
Joined: May 2012
Posts: 2,385
Likes: 3
I have been trying to cancel my sky contract, they really are slippery, giving me mad the run around, anybody had the same problem? mad

Google Ads
casper #856185 6th Feb 2014 11:29am
Joined: Jun 2010
Posts: 1,406
Forum Addict
Offline
Forum Addict
Joined: Jun 2010
Posts: 1,406
just tell them straight , if your out of contract , i.e you have been with them longer than 12months or have not had any new equipment installed which can extend your contract further within them 12 months they can't do anything

casper #856197 6th Feb 2014 12:19pm
Joined: Oct 2011
Posts: 1,961
Forum Addict
Offline
Forum Addict
Joined: Oct 2011
Posts: 1,961
After trying and failing on the phone I emailed them a month or so back to ask how to cancel my subscription ( I had no intention of cancelling). I got a call back within an hour to talk about it and ended up with a reduction in my monthly expense.

casper #856200 6th Feb 2014 12:39pm
Joined: Feb 2009
Posts: 448
Smartchild
Offline
Smartchild
Joined: Feb 2009
Posts: 448
just cancel the direct debit, they'll soon be in touch ;0)

casper #856202 6th Feb 2014 12:43pm
Joined: Jan 2014
Posts: 7,098
Wiki Addict
Offline
Wiki Addict
Joined: Jan 2014
Posts: 7,098
Be carefull they dont charge you a cancelation fee.Did you read the terms and conditions before you cancelled?Casper.

casper #856206 6th Feb 2014 1:31pm
Joined: May 2012
Posts: 2,385
Likes: 3
casper Online Content OP
Forum Master
OP Online Content
Forum Master
Joined: May 2012
Posts: 2,385
Likes: 3
Contracts out at the end of the month, emailed them to cancel, they said it was too early so I pointed out it says minimum 31 days notice, they then said I had to phone (premium number)although it states you can cancel by email, it should be strait forward but getting the run around.

casper #856222 6th Feb 2014 3:24pm
Joined: Feb 2012
Posts: 417
Smartchild
Offline
Smartchild
Joined: Feb 2012
Posts: 417
Dont ring the premium number go to www.saynoto0870.com . Click on search alternative number, type in the 0844/0870/0845 number and a list of either 0800 or 01 landline numbers should appear

Finney #856226 6th Feb 2014 3:47pm
Joined: May 2012
Posts: 2,385
Likes: 3
casper Online Content OP
Forum Master
OP Online Content
Forum Master
Joined: May 2012
Posts: 2,385
Likes: 3
Thanks Finny

casper #856328 7th Feb 2014 7:25am
Joined: Apr 2010
Posts: 574
Smartchild
Offline
Smartchild
Joined: Apr 2010
Posts: 574
Originally Posted by casper
I have been trying to cancel my sky contract, they really are slippery, giving me mad the run around, anybody had the same problem? mad

You're not the only one. Sky are scumbags.

Telegraph

If it were me, I'd write to them cancelling the contract. State the date you are cancelling from (i.e. the last date of your 12 months plus one day). State you are within the 31 days notification period. Send the letter signed for. Say in the letter you will be sending it signed for, get a stamped certificate of posting as well, then cancel your direct debit. You might owe them one further payment for the last month, ask them for a final bill and pay that by cheque. Refuse to pay any "early cancellation penalties" if you are totally sure you have cancelled after 12 months.

They then can't say they did not receive your letter, as you have proof it was received and signed for. You can obtain this proof by entering the barcode number on the RM website.

They will threaten you with all sorts and put the debt collectors on you, but you're legally watertight. Just reply to any letters with a copy of your original letter and enclose copies of the RM webpage showing the letter was received and signed for , and the certificate of posting. Send copies, do NOT send the originals or they will "lose" them.

You'll need to be quite determined. Just reply to any contact from them by referring to your original cancellation latter and don't enter into a dialogue. Their retention team will try very hard to tempt you back with all sorts of deals, whether you accept is up to you. Personally I wouldn't p*ss on Rupert Murdoch if he was on fire, but that's me.


MikeT #856331 7th Feb 2014 8:03am
Joined: May 2012
Posts: 2,385
Likes: 3
casper Online Content OP
Forum Master
OP Online Content
Forum Master
Joined: May 2012
Posts: 2,385
Likes: 3
superb Mike T, thanks for the info smile


Moderated by  Mark 

Link Copied to Clipboard
Random Wirral Images

Click to View Topic.
Newest Topics
Facial recognition coming in supermarkets?
by Excoriator - 27th Mar 2024 10:52am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Bolts at Bebington Road
by Excoriator - 23rd Mar 2024 9:48am
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Tall Brick Chimneys
by diggingdeeper - 16th Mar 2024 11:56am
For Sale & Free
Wisper electric bike. 36v .
by Dilly - 21st Mar 2024 7:36pm
This is Elvis
by GingerTom - 17th Mar 2024 2:37pm
Member Spotlight
Dilly
Dilly
wallasey
Posts: 8,973
Joined: July 2011
Today's Birthdays
There are no members with birthdays on this day.
New Wirral Info
Facial recognition coming in supermarkets?
by Excoriator - 27th Mar 2024 10:52am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Bolts at Bebington Road
by Excoriator - 23rd Mar 2024 9:48am
Get your Money Tree ready
by keef666 - 22nd Mar 2023 12:27pm
Restaurant/pub with outdoor seating - Bromborough
by CarterUSM - 7th Aug 2020 7:59pm
News : New Topics
Gaza
by diggingdeeper - 29th Oct 2023 9:28am
Lost river (Well, brook really)
by Excoriator - 10th Sep 2019 8:50am
New Enthusiast Forums
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Xbox
by TudorBlue - 3rd Mar 2024 8:48pm
Wiper mechanism needed
by Peter0787 - 20th Feb 2024 4:07pm
Popular Topics(Views)
5,067,821 WIKI WALK CHAT
4,013,750 Spotted!
Powered by UBB.threads™ PHP Forum Software 7.7.5