WikiWirral Share a Little Learn a Lot about your Wirral
Forum Statistics
Posts1,028,662
Topics75,648
Members13,549
Forums65
Posts in last 24hrs19
Most Online14,906
Nov 23rd, 2019
Who's Online Now
38 registered members (alan128, 8 invisible), 1,558 guests, and333 spiders.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


Popular Topics(Views 7days)
New General Forums
Face masks
by casper. 29th Oct 2020 8:11pm
The earth at night.
by mikeeb. 25th Oct 2020 12:31pm
UK Spies
by granny. 16th Oct 2020 7:00pm
You asked me.
by GingerTom. 12th Oct 2020 9:11am
New Wirral History
Wirral Way grids
by mikeeb. 24th Oct 2020 10:11am
North Star in Bentinck ST
by derekdwc. 14th Oct 2020 9:44pm
Road leading to Queensway tunnel
by chris58. 11th Oct 2020 10:11pm
Genealogical Research - Macmillan
by Alex_Macmillan. 10th Oct 2020 11:57am
Poulton road sweet shop
by karl1972. 7th Oct 2020 11:21am
Forum Tips
Photo Gallery Forums
Boaty McBoatface takes shape
The gathering storm: Mersey waterfront today
Topic Replies
New Brighton Masterplan
by mikeeb. 30th Oct 2020 4:39pm
Award for Corbyn ???
by diggingdeeper. 30th Oct 2020 12:44pm
Nintendo Switch Console plus accessories/games
by Catsick. 30th Oct 2020 10:07am
Excellent hybrid bike
by Peter0787. 29th Oct 2020 8:30pm
TV prob
by diggingdeeper. 29th Oct 2020 2:00pm
Outdoor swimming pools
by mikeeb. 29th Oct 2020 11:19am
Casper Specials
by casper. 29th Oct 2020 8:47am
When Damascus Falls !
by granny. 29th Oct 2020 8:11am
Leisure Centres Re-Open - or NOT
by granny. 28th Oct 2020 9:25pm
October
M T W T F S S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31
Recent Posts : What's On ?
View Ranger
by mikeeb. 26th Oct 2020 11:44am
Previous Topic
Next Topic
Print Topic
Rate Topic
Virgin Super Hub Problem #856053
5th Feb 2014 7:39pm
5th Feb 2014 7:39pm
Joined: Oct 2011
Posts: 36
Birkenhead
G
Guzzler Offline OP
Newbeee
Guzzler  Offline OP
Newbeee
G
Joined: Oct 2011
Posts: 36
Birkenhead
We've just been upgraded to a Virgin Super Hub box & it connects via wireless to everything apart from 1 laptop. Any ideas?

Google Ads
Re: Virgin Super Hub Problem [Re: Guzzler] #856065
5th Feb 2014 7:53pm
5th Feb 2014 7:53pm
Joined: Jul 2011
Posts: 126
Prenton
M
movingtables Offline
Enthusiast
movingtables  Offline
Enthusiast
M
Joined: Jul 2011
Posts: 126
Prenton
anymore information?

Is it the superhub 1 or 2 ?
what operating system does the laptop have?
was it able to connect to a previous wireless network?

Re: Virgin Super Hub Problem [Re: movingtables] #856067
5th Feb 2014 8:01pm
5th Feb 2014 8:01pm
Joined: Oct 2011
Posts: 36
Birkenhead
G
Guzzler Offline OP
Newbeee
Guzzler  Offline OP
Newbeee
G
Joined: Oct 2011
Posts: 36
Birkenhead
Hi

It's a SuperHub 2. Its Windows Vista Home Basic.

Yes, no problems with the old Virgin set-up.

The confusing thing is that my wife & i have exactly the same laptops with the same operating systems. Mine works fine, but hers doesn't

Re: Virgin Super Hub Problem [Re: Guzzler] #856073
5th Feb 2014 8:05pm
5th Feb 2014 8:05pm
Joined: Nov 2003
Posts: 21,231
Wirral
Mark Online Reading

Wiki Master
Mark  Online Reading

Wiki Master
Joined: Nov 2003
Posts: 21,231
Wirral
Delete the wireless connection.
On the laptop via advanced wireless connections tab.

And let it prompt you for the password again.

Reboot the laptop can fix a thousand sins.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: Virgin Super Hub Problem [Re: Guzzler] #856077
5th Feb 2014 8:12pm
5th Feb 2014 8:12pm
Joined: Feb 2011
Posts: 1,385
happy place
eddtheduck Offline
Forum Addict
eddtheduck  Offline
Forum Addict
Joined: Feb 2011
Posts: 1,385
happy place
Your Hub is reporting 'online' but has no downstream channels 'locked'. wink

If you're of a mind to check the status of 'locked' channels yourself you can do this by:

Type 192.168.0.1 into the address bar of your internet browser
Log in to the Hubs' interface with 'admin' as the login and 'changeme' as the password
Click on 'Advanced Settings'
Click on 'Network Status' which is beneath 'Device Management'
'Downstream Acquisition' should be in a 'Locked' status and further down the screen under 'Downstream Channels' you should see a maximum of 8 locked channels.
If you have none locked it might be a good idea to take a screenshot and post the image on here.


Not on here no more
Re: Virgin Super Hub Problem [Re: Guzzler] #856097
5th Feb 2014 8:33pm
5th Feb 2014 8:33pm
Joined: Oct 2011
Posts: 36
Birkenhead
G
Guzzler Offline OP
Newbeee
Guzzler  Offline OP
Newbeee
G
Joined: Oct 2011
Posts: 36
Birkenhead
Thanks Mark & Edd, but unfortunately no luck. It comes back as "access local only" whereas mine says "access local & internet".

Re: Virgin Super Hub Problem [Re: Guzzler] #856102
5th Feb 2014 8:50pm
5th Feb 2014 8:50pm
Joined: Feb 2011
Posts: 1,385
happy place
eddtheduck Offline
Forum Addict
eddtheduck  Offline
Forum Addict
Joined: Feb 2011
Posts: 1,385
happy place
Originally Posted by Guzzler
Thanks Mark & Edd, but unfortunately no luck. It comes back as "access local only" whereas mine says "access local & internet".


Network sharing centre' and left click on 'Manage Wireless Networks' . From there click on 'Adaptor Properties' and then click 'Configure'.

Then click the now visible 'Driver' column and go down to 'Update Driver'. After around 4 minutes of searching it should find the update. closed all boxes. look for the update symbol ( Yellow shield with an exclamation mark) in the start menu/task bar by clock. On pressing this the issue should resolved instantly and the little blue connection symbol should happily spinning away smile


Not on here no more
Re: Virgin Super Hub Problem [Re: Guzzler] #856135
5th Feb 2014 10:00pm
5th Feb 2014 10:00pm
Joined: Oct 2011
Posts: 36
Birkenhead
G
Guzzler Offline OP
Newbeee
Guzzler  Offline OP
Newbeee
G
Joined: Oct 2011
Posts: 36
Birkenhead
Thanks guys. I'll give your tips a try - really appreciate your time.

Re: Virgin Super Hub Problem [Re: Guzzler] #856154
5th Feb 2014 11:34pm
5th Feb 2014 11:34pm
Joined: Feb 2010
Posts: 2,631
Wirral
T
TheDr Offline
Forum Master
TheDr  Offline
Forum Master
T
Joined: Feb 2010
Posts: 2,631
Wirral
I had a similar problem once, Virgin had even gone so far as to replace the router but it was still the same.

It turned out that an automatic update to the AntiVirus software that was being used had identified the router as a possible open threat (well, yes) and had blocked access to it.

Removed the software, problem solved.

Re: Virgin Super Hub Problem [Re: Guzzler] #856159
6th Feb 2014 3:11am
6th Feb 2014 3:11am
Joined: Feb 2011
Posts: 163
Tranmere
R
rover644 Offline
Enthusiast
rover644  Offline
Enthusiast
R
Joined: Feb 2011
Posts: 163
Tranmere
Also when you access the router try turning off the security and see if it connects then. I've had similar problems in the past with the super hub.

Last edited by rover644; 6th Feb 2014 3:12am.

Moderated by  Mark 

Random Wirral Images

Click to View Topic.
Newest Topics
New Brighton Masterplan
by mikeeb. 28th Oct 2020 12:35pm
Leisure Centres Re-Open - or NOT
by diggingdeeper. 27th Oct 2020 9:59pm
View Ranger
by mikeeb. 25th Oct 2020 12:26pm
Coastal Foraging??
by shenniko. 24th Oct 2020 1:32pm
Wirral Way grids
by mikeeb. 24th Oct 2020 10:11am
For Sale & Free
Excellent hybrid bike
by stumpyduck. 29th Oct 2020 12:21pm
Women's Size 4 Puma Suede Trainers
by Julie64. 26th Oct 2020 1:26pm
Mountain bike forks
by karl1972. 26th Oct 2020 7:40am
Angle grinder
by madrob. 23rd Oct 2020 6:34pm
Building survey.
by Fidelio. 19th Oct 2020 3:00pm
Member Spotlight
Norton
Norton
Wallasey
Posts: 744
Joined: September 2011
Show All Member Profiles 
Newest Members
BirkoBwoy, GailPugj, Lehen, Spanna1, Tall2
13549 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Coastal Foraging??
by shenniko. 24th Oct 2020 1:32pm
Drone help
by madrob. 18th Oct 2020 9:59am
UK's worst Street Birkenhead
by mikeeb. 17th Oct 2020 11:46am
TV prob
by lincle. 16th Oct 2020 11:10am
road tax
by lincle. 13th Oct 2020 7:31am
News : New Topics
New Brighton Masterplan
by mikeeb. 28th Oct 2020 12:35pm
Leisure Centres Re-Open - or NOT
by diggingdeeper. 27th Oct 2020 9:59pm
Council services
by Excoriator. 22nd Oct 2020 3:29pm
Boaty
by oldpm01. 21st Oct 2020 4:02pm
Wirral Crime August 2020
by diggingdeeper. 16th Oct 2020 5:19pm
New Enthusiast Forums
View Ranger
by mikeeb. 25th Oct 2020 12:26pm
Scratch repairs
by mikeeb. 23rd Oct 2020 12:29pm
Horse riding on the common
by karl1972. 15th Oct 2020 2:08pm
'Over Exposed' Boeing Superfortress crash site
by KevinFinity. 10th Oct 2020 9:19pm
Blitz: The bombs that changed Britain
by mikeeb. 30th Sep 2020 4:02pm
Popular Topics(Views 24hrs)
Wirral Sunrise Sunset
Sunrise Fri 7:09am
Sunset Fri 4:42pm
Local Time Fri 5:07pm
Powered by UBB.threads™ PHP Forum Software 7.6.1.1