WikiWirral values you and your opinion.
Forum Statistics
Posts1,030,965
Topics75,956
Members13,910
Forums65
Posts in last 24hrs4
Most Online14,906
Nov 23rd, 2019
Who's Online Now
22 registered members (6 invisible), 1,425 guests, and283 spiders.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


Popular Topics(Views 7days)
New General Forums
Cheshire Oaks
by BultacoAstro. 27th Jul 2021 10:01am
Newbie here saying hello
by Omdrolf. 24th Jul 2021 10:14pm
Long time no speak
by SoundLad. 11th Jul 2021 6:51pm
Agro ( Funny )
by GaryFromWirral. 9th Jul 2021 7:19pm
New Wirral History
Assistance required: 19th Century Grange Ward
by ByrneJB. 18th Jul 2021 8:53pm
Pictures of Liverpool buildings being constructed
by mikeeb. 18th Jul 2021 12:10pm
Rivacre Valley Ellesmere Port
by pegsgirl. 20th Apr 2015 7:06pm
Peel Street (Tranmere)
by mb2496. 31st Dec 2011 12:35am
Craftsmans club Grange road Birkenhead
by diablo6. 27th Aug 2011 6:39pm
Forum Tips
Photo Gallery Forums
New Brighton Artwork
Boaty McBoatface takes shape
Topic Replies
Rivacre Valley Ellesmere Port
by Tomcra. 4th Aug 2021 9:14pm
traveller camp on Oxton Fields
by Fidelio. 4th Aug 2021 4:17pm
Bank Interest
by diggingdeeper. 3rd Aug 2021 11:41pm
identify a plant please
by diggingdeeper. 2nd Aug 2021 10:25pm
Vauxhall meriva 1.4 VXR rep
by paul110180. 1st Aug 2021 2:26pm
Garmin Drivesmart 51 Satnav - unused
by gerrymoore. 31st Jul 2021 9:57am
Thornton Hough History
by bliplandy. 30th Jul 2021 1:14pm
Craftsmans club Grange road Birkenhead
by FionaMagee. 30th Jul 2021 10:26am
August
M T W T F S S
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
Recent Posts : What's On ?
Previous Topic
Next Topic
Print Topic
Rate Topic
Page 1 of 2 1 2
cannot get emails #844807
20th Dec 2013 4:28pm
20th Dec 2013 4:28pm
Joined: Oct 2011
Posts: 298
moreton
R
rossie Offline OP
Addict
rossie  Offline OP
Addict
R
Joined: Oct 2011
Posts: 298
moreton
I can get on internet but cannot access my emails at home but can at friends house with same laptop. Spent two hours on phone to Virgin they have checked all connections and settings remotely but no result.They want me to pay either a one of payment of £60 or take out a 12 month contract at £10 a month for support.Told them I would rather change provider.
I can access them through 3g on phone.
Anybody any ideas please
Any advice appreciated.

Google Ads
Re: cannot get emails [Re: rossie] #844815
20th Dec 2013 5:26pm
20th Dec 2013 5:26pm
Joined: Nov 2013
Posts: 151
Wirral
E
Emeeh Offline
Enthusiast
Emeeh  Offline
Enthusiast
E
Joined: Nov 2013
Posts: 151
Wirral
Who provides your email service?

Re: cannot get emails [Re: rossie] #844816
20th Dec 2013 5:27pm
20th Dec 2013 5:27pm
Joined: Nov 2013
Posts: 151
Wirral
E
Emeeh Offline
Enthusiast
Emeeh  Offline
Enthusiast
E
Joined: Nov 2013
Posts: 151
Wirral
(I'm assuming Virgin are your ISP and that your email isn't through Virgin)

Re: cannot get emails [Re: rossie] #844821
20th Dec 2013 5:40pm
20th Dec 2013 5:40pm
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
Firewall or connecting to the wrong wifi router?

Ive sent you a private message rossie


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: cannot get emails [Re: rossie] #844828
20th Dec 2013 6:37pm
20th Dec 2013 6:37pm
Joined: Oct 2011
Posts: 298
moreton
R
rossie Offline OP
Addict
rossie  Offline OP
Addict
R
Joined: Oct 2011
Posts: 298
moreton
Thanks for replies yes my isp is Virgin but my emails are not.
It has only just gone wrong worked fine for years.

Re: cannot get emails [Re: rossie] #844839
20th Dec 2013 7:15pm
20th Dec 2013 7:15pm
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
As you say you CAN use the emails at a friends house on your laptop so the problem has to be local to your connection at home.

Its got to be a wifi set up issue or firewall.
When your at your friends you would have set up your wifi connection with the correct prompts "Trusted" Etc.
At home you may have selected "Public Network".

Delete your wifi connection.
Network Sharing Center.
Manage wifi Connections (Top Left)
Remove your connection.

Re connect. And select Home network.
Make sure you have the correct password for the router.


Who is your e-mail provider ?

They couldn't have removed the connection if connected remotely.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: cannot get emails [Re: rossie] #844852
20th Dec 2013 8:24pm
20th Dec 2013 8:24pm
Joined: May 2011
Posts: 73
wirral
N
norma Offline
Member
norma  Offline
Member
N
Joined: May 2011
Posts: 73
wirral
it could be that you have been hacked into , this happened to me I could get the internet no problem but my password for emails had been wiped out when I did get that sorted all my emails and contacts had also been wiped out contact your supplier they should be able to get it all back for you

Re: cannot get emails [Re: rossie] #844855
20th Dec 2013 8:32pm
20th Dec 2013 8:32pm
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
Rossie says using the same laptop she can access her email on a friends wifi connection. I doubt is a password issue.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: cannot get emails [Re: rossie] #844857
20th Dec 2013 8:41pm
20th Dec 2013 8:41pm
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
If your on yahoo read this topic.

click me

Last edited by Mark; 20th Dec 2013 8:46pm.

My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: cannot get emails [Re: rossie] #844858
20th Dec 2013 8:41pm
20th Dec 2013 8:41pm
Joined: Mar 2010
Posts: 607
wallasey
C
chris123 Offline
Smartchild
chris123  Offline
Smartchild
C
Joined: Mar 2010
Posts: 607
wallasey
Could be a DNS issue on Virgin?

Re: cannot get emails [Re: rossie] #844860
20th Dec 2013 8:45pm
20th Dec 2013 8:45pm
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
I wouldn't have thought so if she can access it from her friends.

Dns looks locally first before ISP.
The laptop has a local "hosts" file.

To refresh DNS

ipconfig /flushdns


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: cannot get emails [Re: Mark] #844862
20th Dec 2013 8:50pm
20th Dec 2013 8:50pm
Joined: Mar 2010
Posts: 607
wallasey
C
chris123 Offline
Smartchild
chris123  Offline
Smartchild
C
Joined: Mar 2010
Posts: 607
wallasey
Originally Posted by Mark
I wouldn't have thought so if she can access it from her friends.

Dns looks locally first before ISP.
The laptop has a local "hosts" file.

To refresh DNS

ipconfig /flushdns


That's why I said a DNS problem on Virgin side- we don't know what ISP her friend is on smile

Re: cannot get emails [Re: rossie] #844882
20th Dec 2013 10:07pm
20th Dec 2013 10:07pm
Joined: Oct 2011
Posts: 1,950
Wallasey
S
Salmon Offline

Forum Addict
Salmon  Offline

Forum Addict
S
Joined: Oct 2011
Posts: 1,950
Wallasey
Just to let you know that Rossie is not ignoring all your helpful advice, she is baby sitting her granddaughter tonight.

Re: cannot get emails [Re: rossie] #844905
21st Dec 2013 7:12am
21st Dec 2013 7:12am
Joined: Oct 2011
Posts: 298
moreton
R
rossie Offline OP
Addict
rossie  Offline OP
Addict
R
Joined: Oct 2011
Posts: 298
moreton
Thank you all for help and advice. I am going to try out your suggestions today and will report back.I should have mentioned that I cannot get emails on my tablet either although fine anywhere else.
It is so good to have your support.
thanks so much xxx

Re: cannot get emails [Re: rossie] #845097
22nd Dec 2013 9:00am
22nd Dec 2013 9:00am
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
Rossie,
A ping test can help with the issue.

From the start bar search type in

cmd

Click on the program cmd to start the program.

Type in lower case ping youremailprovider.com (hit enter)

Example
ping sky.com

This test can be run at your home and friends. Which will report back if there is a connection and the IP address of that connection.

So write down the ip address for your house and the results from your friends.
It will help. Yours may even report back 100% fail. Or Host Unreachable.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Page 1 of 2 1 2

Moderated by  Mark 

Random Wirral Images

Click to View Topic.
Newest Topics
traveller camp on Oxton Fields
by philmch. 4th Aug 2021 3:06pm
Bank Interest
by BultacoAstro. 3rd Aug 2021 9:26am
Thornton Hough History
by bliplandy. 28th Jul 2021 1:30pm
Mass Exodus
by BultacoAstro. 26th Jul 2021 11:20am
For Sale & Free
Vauxhall meriva 1.4 VXR rep
by paul110180. 1st Aug 2021 2:26pm
Daewoo matiz
by madrob. 28th Jul 2021 6:34pm
Aiwa XC300 CD + remote working well £35
by montyz. 26th Jul 2021 3:40pm
Akai AP-B21 Record Player/Turntable solid £45
by montyz. 26th Jul 2021 3:27pm
Trio 2x30 watt hifi amp with phono in £45
by montyz. 26th Jul 2021 3:24pm
Member Spotlight
Norton
Norton
Wallasey
Posts: 752
Joined: September 2011
Show All Member Profiles 
Newest Members
Smudger, Lowlight, DarrenA1968, Gammy123, Minimart
13910 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Bank Interest
by BultacoAstro. 3rd Aug 2021 9:26am
Leather Sofa Upholsterer
by Omdrolf. 23rd Jul 2021 8:59pm
Oliver Place
by Chrishenson1. 14th Jul 2021 10:07pm
Lamp-post replacement daftness
by Greenwood. 7th Jul 2021 12:24pm
leather settee repairs
by madrob. 26th Dec 2013 4:11pm
News : New Topics
traveller camp on Oxton Fields
by philmch. 4th Aug 2021 3:06pm
Mass Exodus
by BultacoAstro. 26th Jul 2021 11:20am
Domonic Cummings
by mikeeb. 22nd Jul 2021 5:53pm
New Enthusiast Forums
Fishing in Arrowe park
by swany1965. 20th Jul 2021 11:59pm
New F1 sprint race
by mikeeb. 17th Jul 2021 8:14am
Is anybody alive out there ?
by Nathanplatt. 9th Jul 2021 5:11pm
Magnet fishing.
by vw_kyle. 1st Jan 2020 6:25pm
Jimmy savilles little cottage in Scotland.
by snowhite. 17th Oct 2019 9:35am
Popular Topics(Views 24hrs)
Wirral Sunrise Sunset
Sunrise Thu 5:35am
Sunset Thu 9:00pm
Local Time Thu 3:32am
Powered by UBB.threads™ PHP Forum Software 7.6.1.1