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EE/Orange performance mobile phones and broadband #841374
4th Dec 2013 4:33pm
4th Dec 2013 4:33pm
Joined: Jan 2011
Posts: 262
Moreton
M
Martin1943 Offline OP
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Martin1943  Offline OP
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M
Joined: Jan 2011
Posts: 262
Moreton
I have two queries for any Wiki friends who use EE/Orange.
Firstly, how many of us have their mobile performance vastly degraded by the closing down of various masts covering the coastal strip. My service virtually ceased when the local mast on Tarran was shut down. After vigorous and repeated complaint I have been provided with a personal hotspot and the signal is now good in the house, however not down the road. Orange personnel have confirmed that EE has shut the masts down and that it will cause "Inconvenience" to some customers. Anyone else in the same situation and want to join me in a "class" complaint.
Secondly, I am connected to the web by BT cable. There is nothing wrong with anything to do with my connections to the local exchange However many days the connection will virtually shut down between 3.45pm and 6pm. Does anyone else experience this? Is it because BT becomes overloaded at this time, which coincides with school ending, and merely "dumps" its contract customers in order to meet the guaranteed minimum speed for its own customers.
Does anyone experience similar problems?

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Re: EE/Orange performance mobile phones and broadband [Re: Martin1943] #841379
4th Dec 2013 4:56pm
4th Dec 2013 4:56pm
Joined: Jul 2011
Posts: 8,972
wallasey
Dilly Online shifty

Wiki Guardian
Dilly  Online Shifty

Wiki Guardian
Joined: Jul 2011
Posts: 8,972
wallasey
I am on E E on t mobile, lately have found internet giving poor service. If I go into Liscard it goes to GPRS and Internet just buffers. Had no problem with calls.

Re: EE/Orange performance mobile phones and broadband [Re: Martin1943] #841381
4th Dec 2013 5:01pm
4th Dec 2013 5:01pm
Joined: Nov 2013
Posts: 151
Wirral
E
Emeeh Offline
Enthusiast
Emeeh  Offline
Enthusiast
E
Joined: Nov 2013
Posts: 151
Wirral
No problems anywhere.

4G everywhere around Wirral and Liverpool.

If you're still on 3G then rumour has it you'll have issues as 3G becomes 'old-tech' and they concentrate on 4G coverage.

Re: EE/Orange performance mobile phones and broadband [Re: Martin1943] #841544
5th Dec 2013 10:20am
5th Dec 2013 10:20am
Joined: Dec 2010
Posts: 2,229
Oxton
Gibbo Offline
Forum Master
Gibbo  Offline
Forum Master
Joined: Dec 2010
Posts: 2,229
Oxton
Typical, I've just started to use 3G much more since Orange upped my monthly allowance to 1Gb.

Don't notice any problems though.

Re: EE/Orange performance mobile phones and broadband [Re: Gibbo] #841586
5th Dec 2013 1:45pm
5th Dec 2013 1:45pm
Joined: Jun 2012
Posts: 660
Wallasey
Zubee Offline

Smartchild
Zubee  Offline

Smartchild
Joined: Jun 2012
Posts: 660
Wallasey
I was having really bad problems with my Tmobile/EE phone. After much kerfuffle they said it was because when I upgraded my phone in April this year they didn't upgrade my SIM card to 3G.

They sent me a new SIM card (free of charge) which arrived on Tuesday and my phone is fine now and internet on it is fast.

Re: EE/Orange performance mobile phones and broadband [Re: Martin1943] #841743
5th Dec 2013 8:51pm
5th Dec 2013 8:51pm
Joined: Jan 2011
Posts: 262
Moreton
M
Martin1943 Offline OP
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Martin1943  Offline OP
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Joined: Jan 2011
Posts: 262
Moreton
I am 3G. Orange has confirmed that they have shut masts down and that certain customers will be "inconvenienced". I am stuck with 3g until next renewal date but it wont be Orange. I have just had another 4pm to 6:30pm shut down and words with the orange help (who was no help).I just wish I had Virgin fibre optic but NTL stopped cabling three doors up about ten years ago and no-one plans to complete the work.

Re: EE/Orange performance mobile phones and broadband [Re: Martin1943] #841779
5th Dec 2013 11:01pm
5th Dec 2013 11:01pm
Joined: Jun 2012
Posts: 660
Wallasey
Zubee Offline

Smartchild
Zubee  Offline

Smartchild
Joined: Jun 2012
Posts: 660
Wallasey
If they can't offer you home coverage maybe you'll be entitled to terminate your contract with no penalties?

Re: EE/Orange performance mobile phones and broadband [Re: Martin1943] #841832
6th Dec 2013 9:14am
6th Dec 2013 9:14am
Joined: Nov 2003
Posts: 21,238
Wirral
Mark Online Reading

Wiki Master
Mark  Online Reading

Wiki Master
Joined: Nov 2003
Posts: 21,238
Wirral
I know you say your on orange but you can see there is plenty of coverage for 3G and 4G smile

https://www.wikiwirral.co.uk/forums...Re_4G_coverage_on_Wirral.html#Post840320

3G wont be going a way for a long time yet.
No one wants to pay 4G those prices with caps on limits wink

I'm on 3G and not worried at all smile


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: EE/Orange performance mobile phones and broadband [Re: Martin1943] #841840
6th Dec 2013 9:40am
6th Dec 2013 9:40am
Joined: Nov 2013
Posts: 151
Wirral
E
Emeeh Offline
Enthusiast
Emeeh  Offline
Enthusiast
E
Joined: Nov 2013
Posts: 151
Wirral
I pay an extra 5 a month over and above what I did on my Orange 3G tariff now I've moved to EE... Only change is unlimited data down to 16GB a month. You'd need to be a serious mobile user to chew through that.



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