WikiWirral values you and your opinion.
Forum Statistics
Posts1,005,789
Topics74,425
Members12,674
Forums66
Posts in last 24hrs38
Most Online7,831
Apr 8th, 2013
Who's Online Now
56 registered members (4436789, 11 invisible), 1,043 guests, and305 spiders.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


Popular Topics(Views 7days)
New General Forums
Hi
by The2Veggies. 12th Jul 2018 8:07pm
Men for all seasons
by casper. 11th Jul 2018 10:32am
Delta 15 Scholarship
by diggingdeeper. 2nd Jul 2018 6:23pm
Trump separating children from parents.
by venice. 20th Jun 2018 12:27pm
New Wirral History
Info on Pilgrim Street, Birkenhead
by Tom_Chisholm. 21st Jul 2018 4:02pm
A Fizz From The Past
by diggingdeeper. 30th Jun 2018 8:49pm
Ashville Road Sports Ground
by derekdwc. 26th May 2018 1:14pm
the heys eastham
by pepster. 23rd Jan 2013 2:04pm
Any pics of Bentinck Street
by derekdwc. 17th Oct 2012 11:25am
Forum Tips
Photo Gallery Forums
Over Exposed Crash Site
Birkenhead Priory / Laird's crane today
Topic Replies
Proud Of My Achievement As A Wirral Author
by Jobneeded67. 22nd Jul 2018 3:28am
My Favourite Halloween Books
by Jobneeded67. 22nd Jul 2018 3:27am
Birkenhead Paranormal & Horror Author
by Jobneeded67. 22nd Jul 2018 3:20am
342 Old Colonial 167 Bridge Street
by RUDEBOX. 22nd Jul 2018 12:57am
10 channels removed from virgin tv
by RUDEBOX. 22nd Jul 2018 12:48am
New Novichok Saga
by diggingdeeper. 21st Jul 2018 10:49pm
the heys eastham
by pepster. 21st Jul 2018 8:58pm
Info on Pilgrim Street, Birkenhead
by locomotive. 21st Jul 2018 8:52pm
Kitchen Supplier & Fitter + other Recommendations
by muzzy2. 21st Jul 2018 8:38am
July
M T W T F S S
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
Recent Posts : What's On ?
Giants to visit New Brighton Lighthouse
by granny. 24th Jun 2018 10:43pm
Previous Topic
Next Topic
Print Topic
Rate Topic
Blackberry 9790 software issue #838002
18th Nov 2013 6:15pm
18th Nov 2013 6:15pm
Joined: May 2008
Posts: 109
wirral
nickie Offline OP
Enthusiast
nickie  Offline OP
Enthusiast
Joined: May 2008
Posts: 109
wirral
Took my daughters phone into the 3 store today as it kept restarting and now won't even turn on properly, the last time i went in they said try and update it from the Blackberry site so she has done that but it kept crashing and would never finish the process. There is a bit of damage where the on/off button is which is only happened with turning the phone on and off, the advisor told me that Blackberry might void the warranty but i said its a software issue but he said if they void it i would be charged 29 just for the engineer to look at it and then further costs if they fixed it!!

Does anybody know if anyone else can do this for me?

Don't want to be stung for just on christmas.

Thanks

Dave.

Google Ads
Re: Blackberry 9790 software issue [Re: nickie] #838006
18th Nov 2013 6:24pm
18th Nov 2013 6:24pm
Joined: Nov 2003
Posts: 21,190
Wirral
Mark Online Reading

Wiki Master
Mark  Online Reading

Wiki Master
Joined: Nov 2003
Posts: 21,190
Wirral
Send this member a message clicky wink


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: Blackberry 9790 software issue [Re: nickie] #838007
18th Nov 2013 6:27pm
18th Nov 2013 6:27pm
Joined: Feb 2010
Posts: 2,631
Wirral
T
TheDr Offline
Forum Master
TheDr  Offline
Forum Master
T
Joined: Feb 2010
Posts: 2,631
Wirral
3 will only do the software repair as an update from the Blackberry website.

If you want me to have a look at it for you I'll kill the phone completely and reinstall the software from new, this will avoid any leftover parts of the original firmware.

I don't need to open the phone to do this so the warranty stickers will be left in place.

Takes a couple of hours to do properly, especially if it's crashing. Ask your daughter to back up any information she wants to keep as it'll all be gone.


Thanks Mark, that was good timing smile

Last edited by TheDr; 18th Nov 2013 6:29pm.
Re: Blackberry 9790 software issue [Re: TheDr] #838034
18th Nov 2013 7:51pm
18th Nov 2013 7:51pm
Joined: May 2008
Posts: 109
wirral
nickie Offline OP
Enthusiast
nickie  Offline OP
Enthusiast
Joined: May 2008
Posts: 109
wirral
Originally Posted by TheDr
3 will only do the software repair as an update from the Blackberry website.

If you want me to have a look at it for you I'll kill the phone completely and reinstall the software from new, this will avoid any leftover parts of the original firmware.

I don't need to open the phone to do this so the warranty stickers will be left in place.

Takes a couple of hours to do properly, especially if it's crashing. Ask your daughter to back up any information she wants to keep as it'll all be gone.


Thanks Mark, that was good timing smile




Thanks for the replys, how much would this cost?

Dave

Re: Blackberry 9790 software issue [Re: nickie] #838046
18th Nov 2013 8:07pm
18th Nov 2013 8:07pm
Joined: Feb 2010
Posts: 2,631
Wirral
T
TheDr Offline
Forum Master
TheDr  Offline
Forum Master
T
Joined: Feb 2010
Posts: 2,631
Wirral
If it's just software, and you mention Wiki when you book it in, a tenner.

If that sorts it, great, if it doesn't you wouldn't be charged for it.

If it still keeps crashing then it's hardware (fault on the board), this would cost about 25-30 but would void your warranty as it has to be taken apart to do it.

Re: Blackberry 9790 software issue [Re: TheDr] #838077
18th Nov 2013 9:15pm
18th Nov 2013 9:15pm
Joined: May 2008
Posts: 109
wirral
nickie Offline OP
Enthusiast
nickie  Offline OP
Enthusiast
Joined: May 2008
Posts: 109
wirral
I'll try and call into the shop tomorrow, thanks, Dave.

Re: Blackberry 9790 software issue [Re: nickie] #838081
18th Nov 2013 9:30pm
18th Nov 2013 9:30pm
Joined: Feb 2010
Posts: 2,631
Wirral
T
TheDr Offline
Forum Master
TheDr  Offline
Forum Master
T
Joined: Feb 2010
Posts: 2,631
Wirral
No worries, I'll try and get it done in the day if you're in early enough (I know how much daughters rely/live on their phones).

Re: Blackberry 9790 software issue [Re: TheDr] #838239
19th Nov 2013 5:10pm
19th Nov 2013 5:10pm
Joined: May 2008
Posts: 109
wirral
nickie Offline OP
Enthusiast
nickie  Offline OP
Enthusiast
Joined: May 2008
Posts: 109
wirral
I called in today but missed you, have you been able to sort it DR ?


Dave.

Re: Blackberry 9790 software issue [Re: nickie] #838267
19th Nov 2013 7:05pm
19th Nov 2013 7:05pm
Joined: Feb 2010
Posts: 2,631
Wirral
T
TheDr Offline
Forum Master
TheDr  Offline
Forum Master
T
Joined: Feb 2010
Posts: 2,631
Wirral
It's been a total PITA.

I've managed to get the software loaded so it's not looping anymore, but now the scroll isn't working (I don't know if it was before) so I'm still at it.

I'll let you know as soon as something good happens.

Re: Blackberry 9790 software issue [Re: TheDr] #838284
19th Nov 2013 7:43pm
19th Nov 2013 7:43pm
Joined: May 2008
Posts: 109
wirral
nickie Offline OP
Enthusiast
nickie  Offline OP
Enthusiast
Joined: May 2008
Posts: 109
wirral
Ive just been informed by my daughter that it wasn't working anyway, the man in the 3 store told her it was something to do with the actual system on the phone, he told her a update would sort it out.

Thanks.


Moderated by  Mark 

Random Wirral Images

Click to View Topic.
Newest Topics
Birkenhead Paranormal & Horror Author
by Jobneeded67. 22nd Jul 2018 3:20am
10 channels removed from virgin tv
by assassin. 21st Jul 2018 8:33pm
Info on Pilgrim Street, Birkenhead
by Tom_Chisholm. 21st Jul 2018 4:02pm
Finds from 18/07/18 double silver!
by Detecting_wirral. 19th Jul 2018 5:32pm
Newsflash - Wirral's newest Retail Park
by Greenwood. 18th Jul 2018 1:12pm
For Sale & Free
BBQ Gas Bottle
by delta6. 16th Jul 2018 6:28pm
Gaz 907 bottle
by Snodvan. 12th Jul 2018 8:30pm
China Jardiniere
by The2Veggies. 12th Jul 2018 8:05pm
Freestanding Cooker Urgently Needed
by The2Veggies. 12th Jul 2018 7:58pm
Frame Tent
by Snodvan. 12th Jul 2018 1:30pm
Member Spotlight
granny
granny
Wirral
Posts: 15,444
Joined: June 2011
Show All Member Profiles 
Newest Members
Mike_Garfield, Tom_Chisholm, MarSal, Mcavoy, FatGuyOnABike
12674 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Kitchen Supplier & Fitter + other Recommendations
by Itsme. 16th Jul 2018 10:40pm
apprenticeship for electricians mate
by kazaroo. 12th Jul 2018 2:47pm
Qualified Electrician Needed
by spgb1a. 12th Jul 2018 11:08am
Unknown road name
by max232. 10th Jul 2018 10:41am
Taxi to Manchester airport - recommendations?
by CarterUSM. 9th Jul 2018 10:17am
News : New Topics
Newsflash - Wirral's newest Retail Park
by Greenwood. 18th Jul 2018 1:12pm
Dog restrictions on beaches dropped
by Greenwood. 17th Jul 2018 1:41pm
Hose Pipe Ban
by diggingdeeper. 17th Jul 2018 1:34am
Serious Accident Arrowe Park
by fish5133. 14th Jul 2018 5:10pm
More threats to Wirral's Green Belt
by Greenwood. 12th Jul 2018 1:55pm
New Enthusiast Forums
Birkenhead Paranormal & Horror Author
by Jobneeded67. 22nd Jul 2018 3:20am
10 channels removed from virgin tv
by assassin. 21st Jul 2018 8:33pm
Finds from 18/07/18 double silver!
by Detecting_wirral. 19th Jul 2018 5:32pm
Renault Modus 2010
by chrislfc87. 16th Jul 2018 1:48pm
Finds from today 14/11/18 silver again!o
by Detecting_wirral. 14th Jul 2018 10:11pm
Popular Topics(Views 24hrs)
Wirral Sunrise Sunset
Sunrise Sun 5:12am
Sunset Sun 9:24pm
Local Time Sun 5:26am
Powered by UBB.threads™ PHP Forum Software 7.6.1.1