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#826392 - 20th Sep 2013 10:16pm iPhone 5 software update
Tilly Offline

Forum Addict

Registered: 22nd Oct 2009
Posts: 1702
Loc: wallasey
Hi
Since doing a software update on my iPhone 5 the charger I got with it won't charge the phone. It just says it's not compatible with my device.
Does anyone know why?

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#826395 - 20th Sep 2013 10:19pm Re: iPhone 5 software update [Re: Tilly]
_Billy_ Offline
Member

Registered: 18th Sep 2013
Posts: 82
Loc: Wirral
Originally Posted By: Tilly
Hi
Since doing a software update on my iPhone 5 the charger I got with it won't charge the phone. It just says it's not compatible with my device.
Does anyone know why?


If its not an original Apple charger you will sometimes get this message, sometimes if you unplug it and plug back in a few times it will work for a bit.
_________________________
If in doubt, ask Billy.

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#826414 - 21st Sep 2013 6:21am Re: iPhone 5 software update [Re: Tilly]
Moonstar Online   content

Forum Addict

Registered: 2nd Jul 2011
Posts: 1256
Loc: Wirral
Seem to remember reading somewhere yesterday that there is uproar over the latest iphone update but not having got one didn't read further.

http://money.cnn.com/2013/09/18/technology/mobile/ios-7-install/index.html

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#826755 - 22nd Sep 2013 6:42pm Re: iPhone 5 software update [Re: Tilly]
beehive Offline
Smartchild

Registered: 3rd Aug 2012
Posts: 445
Loc: merseyside
some one in work was ranting on about his doing the same. apple will have to pull there finger out or theres going to be embarrassment again.

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#826777 - 22nd Sep 2013 7:20pm Re: iPhone 5 software update [Re: Tilly]
TheDr Offline
Forum Master

Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
Apple fitted a small chip into the head of the adapter on its lightning cable.

When you upgrade to iOS 7 this chip can be read and very often you'll get a message saying that the cable isn't a recognised device, this is because Apple don't want people using the cheaper generic cable.

The good News is that your original cable has a 12m warranty on it the same as your phone, so if you take it back to Apple (and the phone is still in warranty) they'll give you a new one.

They're replacing cables all day long, the lighting adapter is not a good design.

Don't try returning a copy, they can tell the difference.

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#826981 - 23rd Sep 2013 3:37pm Re: iPhone 5 software update [Re: Tilly]
DeanoBirko Offline
Wise One

Registered: 12th Oct 2011
Posts: 783
Loc: Birkenhead
Thats disgusting. Im not updating to 7 until the jailbreak comes out and this can be patched.

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#827030 - 23rd Sep 2013 6:03pm Re: iPhone 5 software update [Re: Tilly]
julie253 Offline
Enthusiast

Registered: 21st Feb 2010
Posts: 184
Loc: wallasey
Mine says that but still charges.

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#827074 - 23rd Sep 2013 7:39pm Re: iPhone 5 software update [Re: julie253]
TheDr Offline
Forum Master

Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
Originally Posted By: julie253
Mine says that but still charges.


Maybe I didn't make that clear, "most" of the cables will still charge the iPhone, you just keep getting a nag message.

I have a triple head cable I use in the car (one solid plastic head with iPhone old type across the top, iPhone 5 on one side and blackberry on the other) still charges everything fine, just nags on the iOS 7 from the 5 and 5s, using it on the 4th gen iPod is fine as you can't get that past iOS 6.

Strangely it doesn't moan on the iPad.

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#827430 - 24th Sep 2013 9:40pm Re: iPhone 5 software update [Re: Tilly]
Softy_Southerner Offline

Forum Guardian

Registered: 2nd May 2008
Posts: 4093
Loc: Back in Devon
Yeah mine nags at me - I just treat it like my ex husband and ignore it smile The 3 pin wall adapter is more sensitive than using USB straight into laptop or other but for 3 pin I just unplug and plug back in and it charges fine.

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