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iPhone 5 software update #826392
20th Sep 2013 9:16pm
20th Sep 2013 9:16pm
Joined: Oct 2009
Posts: 1,702
wallasey
Tilly Offline OP

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Tilly  Offline OP

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Joined: Oct 2009
Posts: 1,702
wallasey
Hi
Since doing a software update on my iPhone 5 the charger I got with it won't charge the phone. It just says it's not compatible with my device.
Does anyone know why?

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Re: iPhone 5 software update [Re: Tilly] #826395
20th Sep 2013 9:19pm
20th Sep 2013 9:19pm
Joined: Sep 2013
Posts: 82
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_Billy_ Offline
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_Billy_  Offline
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Originally Posted by Tilly
Hi
Since doing a software update on my iPhone 5 the charger I got with it won't charge the phone. It just says it's not compatible with my device.
Does anyone know why?


If its not an original Apple charger you will sometimes get this message, sometimes if you unplug it and plug back in a few times it will work for a bit.


If in doubt, ask Billy.
Re: iPhone 5 software update [Re: Tilly] #826414
21st Sep 2013 5:21am
21st Sep 2013 5:21am
Joined: Jul 2011
Posts: 1,283
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Moonstar Offline

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Moonstar  Offline

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Seem to remember reading somewhere yesterday that there is uproar over the latest iphone update but not having got one didn't read further.

http://money.cnn.com/2013/09/18/technology/mobile/ios-7-install/index.html

Re: iPhone 5 software update [Re: Tilly] #826755
22nd Sep 2013 5:42pm
22nd Sep 2013 5:42pm
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Mr_Fussy Offline
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Mr_Fussy  Offline
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some one in work was ranting on about his doing the same. apple will have to pull there finger out or theres going to be embarrassment again.

Re: iPhone 5 software update [Re: Tilly] #826777
22nd Sep 2013 6:20pm
22nd Sep 2013 6:20pm
Joined: Feb 2010
Posts: 2,631
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TheDr Offline
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TheDr  Offline
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Apple fitted a small chip into the head of the adapter on its lightning cable.

When you upgrade to iOS 7 this chip can be read and very often you'll get a message saying that the cable isn't a recognised device, this is because Apple don't want people using the cheaper generic cable.

The good news is that your original cable has a 12m warranty on it the same as your phone, so if you take it back to Apple (and the phone is still in warranty) they'll give you a new one.

They're replacing cables all day long, the lighting adapter is not a good design.

Don't try returning a copy, they can tell the difference.

Re: iPhone 5 software update [Re: Tilly] #826981
23rd Sep 2013 2:37pm
23rd Sep 2013 2:37pm
Joined: Oct 2011
Posts: 783
Birkenhead
DeanoBirko Offline
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DeanoBirko  Offline
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Thats disgusting. Im not updating to 7 until the jailbreak comes out and this can be patched.

Re: iPhone 5 software update [Re: Tilly] #827030
23rd Sep 2013 5:03pm
23rd Sep 2013 5:03pm
Joined: Feb 2010
Posts: 184
wallasey
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julie253 Offline
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julie253  Offline
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Joined: Feb 2010
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wallasey
Mine says that but still charges.

Re: iPhone 5 software update [Re: julie253] #827074
23rd Sep 2013 6:39pm
23rd Sep 2013 6:39pm
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TheDr Offline
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TheDr  Offline
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Joined: Feb 2010
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Originally Posted by julie253
Mine says that but still charges.


Maybe I didn't make that clear, "most" of the cables will still charge the iPhone, you just keep getting a nag message.

I have a triple head cable I use in the car (one solid plastic head with iPhone old type across the top, iPhone 5 on one side and blackberry on the other) still charges everything fine, just nags on the iOS 7 from the 5 and 5s, using it on the 4th gen iPod is fine as you can't get that past iOS 6.

Strangely it doesn't moan on the iPad.

Re: iPhone 5 software update [Re: Tilly] #827430
24th Sep 2013 8:40pm
24th Sep 2013 8:40pm
Joined: May 2008
Posts: 4,099
Back in Devon
S
Softy_Southerner Offline

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Softy_Southerner  Offline

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S
Joined: May 2008
Posts: 4,099
Back in Devon
Yeah mine nags at me - I just treat it like my ex husband and ignore it smile The 3 pin wall adapter is more sensitive than using USB straight into laptop or other but for 3 pin I just unplug and plug back in and it charges fine.


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